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Sysco

Director, Operations Improvement

Sysco, Houston, Texas, United States, 77246

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Job Summary At a national level, sets, aligns, and continuously reviews operational resources to support SSMG facilities through directed improvement opportunities in operations. Has technical oversight and works with regional and site-level teams to execute strategies to improve operational cost.

Responsibilities

Strategically create and adjust department activities, policies, and procedures to meet or exceed key performance metrics and customer satisfaction goals.

Write and adjust Standard Operating Procedures (SOP) to ensure standardization throughout network.

Provide consultative support and execution based on observations.

Lead project teams on Gemba (waste) walks and manage solutions to improve all aspects of operation.

Analyze, identify, and propose actions to solve operational problems within the division departments to increase effectiveness.

Develop key metrics and indices to drive improvement within daily, weekly, monthly, and annual results.

Serve as a division spokesperson in cases of inquiry, feedback, or requests for special information to facilitate accurate and precise flow of information.

Aid in solicitation of new or prospective business by participating in company meetings and other market activities to foster the company’s recognition within the business community.

Assist in recruiting, hiring, and developing associates, including evaluations and performance documentation.

Maintain high quality standards by following specifications, local and federal governance, and Sysco’s quality programs (including 3rd party auditing).

Ensure safety is a top priority by setting direction to reduce or eliminate operations‑related injuries or accidents and assist the EHS Director with training initiatives.

Qualifications

Education:

Bachelor’s Degree in Business, Engineering, or Agriculture preferred or minimum 10 years’ experience in operational leadership or continuous improvement role.

Experience:

Minimum 10 years plant leadership in food production, manufacturing, costing, and distribution.

Demonstrable experience in driving operational efficiencies and production throughput.

Preferred Qualifications

Lean Six Sigma experience

Proficiency in Microsoft Excel, Word, Teams, Access, and Outlook

Experience and understanding of ERP systems

Transformation experience

Project Management Experience

Professional Skills

Deep experience with manufacturing or production processes, including continuous improvement tools

Active Listening: Giving full attention to others, asking questions, and listening appropriately

Management of Personnel Resources: Motivating, developing, and directing people

Social Perceptiveness: Awareness of others' reactions and understanding why they react as they do

Coordination: Adjusting actions in relation to others' actions

Critical Thinking: Using logic and reasoning to identify strengths and weaknesses of alternative solutions

Reading Comprehension: Understanding written documents

Oral Comprehension: Listening to and understanding spoken information

Written Comprehension: Understanding written information

Written Expression: Communicating information and ideas in writing

Judgment and Decision Making: Considering costs and benefits to choose appropriate actions

Negotiation: Bringing others together and reconciling differences

Complex Problem Solving: Identifying, reviewing, and implementing solutions to complex problems

Deductive Reasoning: Applying general rules to specific problems to produce logical answers

Problem Sensitivity: Recognizing potential problems before they arise

Fluency of Ideas: Generating multiple ideas about a topic

Physical Demands

Representative physical demands for successful performance: ability to sit, stand, walk, and use hands/fingers for a computer keyboard, mouse, and telephone.

Ability to frequently sit and reach with hands and arms.

Ability to occasionally lift or move up to 50 pounds.

Work Conditions

General nature of work: perform essential duties satisfactorily.

Requirements: knowledge, skill, or ability; reasonable accommodations for disabilities.

Limited travel to facilities or operating companies required.

Use of office equipment such as computers, copiers, printers, scanners, telephones, calculators.

Moderate noise level in work environment.

Ability to work indoors and outdoors, including cold and wet manufacturing environments.

Travel to US and Canada required.

NOTICE: The above statements describe the general nature of the environment and the level of work performed by this job. This job description in no way states or implies that the duties and responsibilities listed are the only tasks to be performed by the employee. The employee will follow any other instructions and perform any other job-related duties requested by their supervisor. This job description supersedes prior descriptions and will be reviewed and revised as business needs change.

Seniority Level Director

Employment Type Full-time

Job Function Management and Manufacturing

Industry Food and Beverage Services

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