Allen County War Memorial Coliseum
Director of Court Operations/ IT Manager
Allen County War Memorial Coliseum, Fort Wayne, Indiana, United States, 46804
Director of Court Operations / Information Technology Manager
Department: Superior Court
FLSA Status: Exempt
Classification/Level: A13 Date: 12/2025
Under the direction of the Allen Superior Court Judges and Court Executive, the Director of Court Operations/Information Technology Manager is the first line of assessment and for information technology issues, needs, and support at all Court facilities. This position is covered under the Superior Court Employee Handbook. This is an employee‑at‑will position.
Essential Functions
Serves as liaison between Superior Court, the Allen County Information Technology Department, and Allen County’s third‑party information technology vendor and technology support vendors.
In consultation with the Court Executive, develops and maintains a strategic plan for Superior Court information technology asset status, deployment, and enhancements.
Assists the Court Executive in the development of the annual budget capital survey.
Maintains awareness of trends and new technologies applicable to the judiciary and to overall business efficiency and productivity.
Reviews annual Indiana Supreme Court Reform priorities, determines the most beneficial category to apply to and successfully access grant funding, and carries out the administrative and installation functions.
Develops technology planning for disaster recovery and business continuity planning.
Serves as the primary contact for Resultant Service Desk and Odyssey/INCite local and statewide Help Desk for software and hardware system faults.
Oversees the operation of multiple jury system modules, including, but not limited to, telephone, smartphone, Internet, and self‑check‑in, as well as hardware and server maintenance. Serves as operational backup to staff when necessary.
Ensures jury system plan maintains statutory compliance with Indiana Supreme Court Jury Rules and confirms integrity of random selection processes.
Assists the Court Reporters by providing updated court reporting and transcribing (FTR) software and ensuring efficient record storage and retrieval.
Manages functional capabilities, including access, safety, and security, of multiple evidence, criminal, civil, and family storage locations, including the Courthouse and Bud Meeks Justice Center.
Regularly inspects, maintains, and updates content and hardware for electronic Odyssey calendar displays in the Allen County Courthouse and Bud Meeks Justice Center.
Facilitates and maintains the Court Call local network and DOC applications, including troubleshooting network, port access, and whitelist requirements, and completing case applications.
At the discretion of the Court Executive, plans, develops, and executes all ad hoc court‑related projects.
Works supportively with the Allen County Bar Association to coordinate and provide courtroom space for retired judicial officers and attorney memorials.
Coordinates Odyssey, INCite, Spillman, ICOR, Protection Order Registry, ACFW network, and email access for Superior Court staff and initiates necessary services as part of new employee onboarding and termination of services upon employees’ end of employment.
Responsible for assisting with compiling, analyzing, understanding, interpreting, and submitting Superior Court Odyssey weighted case quarterly data to the Indiana Supreme Court.
Maintains, inventories, and stores all courtroom AV hardware and troubleshoots and responds to all reported presentation system failures, including, but not limited to, portable projector, screens, easels, carts, and cabling, for use by judicial officers, attorneys, and staff.
Responsible for the allocation of courtroom, jury room, jury assembly, and other related facility resources.
Follows the designated disposal of Court hardware, software, and equipment in compliance with the Allen County Purchasing Department policies and procedures.
Works jointly with the Allen County Clerk to coordinate locations, technology requirements, and any other resources necessary for Judicial Nominating Committee meetings.
Works jointly with Court of Appeals staff, Superior Court Board of Judges, Allen County Bar Association, and City Clerk to plan and provide sufficient meeting space for the Indiana Court of Appeals.
Assists with the maintenance and destruction of court exhibits and records, including knowledge of the criminal code and retention schedules.
Assists with situational jury parking needs when necessitated by certain higher‑profile jury trials.
Knowledge of all court facility security and emergency evacuation protocols as prescribed by the Allen County Sheriff for high‑profile jury trials.
Drafts cell phone and facility access court orders upon the discretion of a judicial officer and/or the Court Executive.
Assists the Court Executive in the administration of confidential personnel matters, as needed.
Approves financial claims and payroll for payment in the absence of the Court Executive.
Coordinates with the Allen County Maintenance Department to meet needs for modification, renovation, and construction in Court facilities, as needed.
Ability to devote time beyond normal office hours for special projects and emergency needs.
Performs all other duties as assigned.
Requirements
Bachelor’s Degree in Information Technology, Management, or related fields.
At least five years’ experience in a management role in information technology or network administration in a large organization, providing end‑user support, with experience in leading projects.
ComTIA A+ training and certification preferred.
Advanced hardware and software support techniques with a thorough understanding of desktop and laptop configurations.
Cross‑platform experience with desktop systems and mobile devices.
Experience in the successful facilitation of the routine, time‑critical, and emergency logistical needs of a large organization.
Proficient in Microsoft Office, Office 365, Microsoft operating systems, and other related computer software.
Strong understanding of AV technologies, including audio/visual systems, video conferencing equipment, and digital evidence presentation software.
Q‑Sys and Zoom Rooms experience preferred.
Employment Type Full‑time
Work Hours Monday – Friday; 8:00 am – 4:30 pm and as needed
Equal Opportunity Employer We are an Equal Opportunity Employer (EEO). Accordingly, all qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, age, disability or medical condition, national origin, and veteran status, and all other categories protected by federal, state, and local anti‑discrimination laws. Reasonable accommodations for persons with a known disabling condition will be considered in accordance with State and Federal Law.
#J-18808-Ljbffr
FLSA Status: Exempt
Classification/Level: A13 Date: 12/2025
Under the direction of the Allen Superior Court Judges and Court Executive, the Director of Court Operations/Information Technology Manager is the first line of assessment and for information technology issues, needs, and support at all Court facilities. This position is covered under the Superior Court Employee Handbook. This is an employee‑at‑will position.
Essential Functions
Serves as liaison between Superior Court, the Allen County Information Technology Department, and Allen County’s third‑party information technology vendor and technology support vendors.
In consultation with the Court Executive, develops and maintains a strategic plan for Superior Court information technology asset status, deployment, and enhancements.
Assists the Court Executive in the development of the annual budget capital survey.
Maintains awareness of trends and new technologies applicable to the judiciary and to overall business efficiency and productivity.
Reviews annual Indiana Supreme Court Reform priorities, determines the most beneficial category to apply to and successfully access grant funding, and carries out the administrative and installation functions.
Develops technology planning for disaster recovery and business continuity planning.
Serves as the primary contact for Resultant Service Desk and Odyssey/INCite local and statewide Help Desk for software and hardware system faults.
Oversees the operation of multiple jury system modules, including, but not limited to, telephone, smartphone, Internet, and self‑check‑in, as well as hardware and server maintenance. Serves as operational backup to staff when necessary.
Ensures jury system plan maintains statutory compliance with Indiana Supreme Court Jury Rules and confirms integrity of random selection processes.
Assists the Court Reporters by providing updated court reporting and transcribing (FTR) software and ensuring efficient record storage and retrieval.
Manages functional capabilities, including access, safety, and security, of multiple evidence, criminal, civil, and family storage locations, including the Courthouse and Bud Meeks Justice Center.
Regularly inspects, maintains, and updates content and hardware for electronic Odyssey calendar displays in the Allen County Courthouse and Bud Meeks Justice Center.
Facilitates and maintains the Court Call local network and DOC applications, including troubleshooting network, port access, and whitelist requirements, and completing case applications.
At the discretion of the Court Executive, plans, develops, and executes all ad hoc court‑related projects.
Works supportively with the Allen County Bar Association to coordinate and provide courtroom space for retired judicial officers and attorney memorials.
Coordinates Odyssey, INCite, Spillman, ICOR, Protection Order Registry, ACFW network, and email access for Superior Court staff and initiates necessary services as part of new employee onboarding and termination of services upon employees’ end of employment.
Responsible for assisting with compiling, analyzing, understanding, interpreting, and submitting Superior Court Odyssey weighted case quarterly data to the Indiana Supreme Court.
Maintains, inventories, and stores all courtroom AV hardware and troubleshoots and responds to all reported presentation system failures, including, but not limited to, portable projector, screens, easels, carts, and cabling, for use by judicial officers, attorneys, and staff.
Responsible for the allocation of courtroom, jury room, jury assembly, and other related facility resources.
Follows the designated disposal of Court hardware, software, and equipment in compliance with the Allen County Purchasing Department policies and procedures.
Works jointly with the Allen County Clerk to coordinate locations, technology requirements, and any other resources necessary for Judicial Nominating Committee meetings.
Works jointly with Court of Appeals staff, Superior Court Board of Judges, Allen County Bar Association, and City Clerk to plan and provide sufficient meeting space for the Indiana Court of Appeals.
Assists with the maintenance and destruction of court exhibits and records, including knowledge of the criminal code and retention schedules.
Assists with situational jury parking needs when necessitated by certain higher‑profile jury trials.
Knowledge of all court facility security and emergency evacuation protocols as prescribed by the Allen County Sheriff for high‑profile jury trials.
Drafts cell phone and facility access court orders upon the discretion of a judicial officer and/or the Court Executive.
Assists the Court Executive in the administration of confidential personnel matters, as needed.
Approves financial claims and payroll for payment in the absence of the Court Executive.
Coordinates with the Allen County Maintenance Department to meet needs for modification, renovation, and construction in Court facilities, as needed.
Ability to devote time beyond normal office hours for special projects and emergency needs.
Performs all other duties as assigned.
Requirements
Bachelor’s Degree in Information Technology, Management, or related fields.
At least five years’ experience in a management role in information technology or network administration in a large organization, providing end‑user support, with experience in leading projects.
ComTIA A+ training and certification preferred.
Advanced hardware and software support techniques with a thorough understanding of desktop and laptop configurations.
Cross‑platform experience with desktop systems and mobile devices.
Experience in the successful facilitation of the routine, time‑critical, and emergency logistical needs of a large organization.
Proficient in Microsoft Office, Office 365, Microsoft operating systems, and other related computer software.
Strong understanding of AV technologies, including audio/visual systems, video conferencing equipment, and digital evidence presentation software.
Q‑Sys and Zoom Rooms experience preferred.
Employment Type Full‑time
Work Hours Monday – Friday; 8:00 am – 4:30 pm and as needed
Equal Opportunity Employer We are an Equal Opportunity Employer (EEO). Accordingly, all qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, age, disability or medical condition, national origin, and veteran status, and all other categories protected by federal, state, and local anti‑discrimination laws. Reasonable accommodations for persons with a known disabling condition will be considered in accordance with State and Federal Law.
#J-18808-Ljbffr