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MINISO USA

Store Manager

MINISO USA, Houston, Texas, United States, 77246

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Store Manager

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MINISO USA .

Responsibilities & Qualifications

Report directly to the Area/District Manager and lead a dynamic team, including the Assistant Store Manager, Shift Leads, and Sales Associates.

Consistently embody and promote the mission and core values of Miniso in every aspect of your role.

Ensure seamless store execution, delivering outstanding customer service, upholding merchandising standards, adhering to operational procedures, and driving sales performance.

Promote and drive engagement with the store’s membership program, encouraging customer sign‑ups and fostering loyalty to enhance retention and boost sales.

Oversee all aspects of store operations and overall performance to develop store employees.

Meet sales goals by training, motivating, mentoring, and providing feedback to the team.

Lead efforts to recruit, hire, train, and retain top talent, fostering internal growth through performance evaluations and career‑development paths for associates and managers.

Uphold store standards, focusing on profitability through effective sales strategies and expense management.

Manage cash‑handling tasks, ensure strict adherence to standard operating procedures, and create a clean, safe environment for both associates and customers.

Act as the key liaison with the Area/District Manager and Human Resources regarding employee performance and relations, ensuring all associates are held accountable for their roles and responsibilities.

Operate computers and printers, manage schedules, and ensure the store remains clean and organized.

Drive an inviting store environment, keeping the store in top condition and ensuring visual displays align with company guidelines.

Champion business growth through strategic planning that boosts store presence, increases foot traffic, and maximizes sales performance.

Address and resolve issues raised by staff and customers, ensuring quick, effective solutions to maintain a positive environment.

Work a flexible schedule, including nights, weekends, and holidays.

Possess proven experience in retail management.

Display strong leadership, organizational, and customer management skills.

Exhibit excellent communication and interpersonal abilities.

Be able to relocate or manage additional stores based on business needs.

Be willing to travel between locations as required.

Hold a high school diploma or equivalent; an associate degree or higher in Business Administration, Organizational Behavior, Hospitality, or related fields is preferred.

Have 3+ years of experience in retail management, with a strong track record of leading teams.

USD $18.00 – $30.00 /hr.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Sales and Business Development

Industry

Retail

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