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Richard Clough, Customer Success Manager
Joining Sendbird isn’t just a career choice; it’s an opportunity to cultivate meaningful connections and drive exceptional customer experiences in the world of cutting‑edge communication technology.
Yeji Yoon, Chief of Staff I wanted to join a company with a strong culture of growth. At Sendbird, I get to be a part of a team and be my best self, a place where the team’s growth as well as my own is aligned with the company’s success.
Shailesh Nalawad, Head of PM I feel proud to work on a product that is used by hundreds of millions of people every day, all over the world.
Meet the global No. 1 chat solution Our mission is to buildconnections in a digital world.We believe that digital doesn’t have to mean impersonal.That physical boundaries shouldn’t create relationship boundaries. We believe in authenticity over superficiality, and in conversations overtext messages.
A generous all‑in‑one wellness benefit. Use it on anything from workout equipment to hobby gear to gadgets to gaming consoles.
As a global company, we encourage exploring each other's cultures. We’ll pay for you to learn a new language with our global citizenship benefit.
Generous PTO In addition to paid holidays, accrued vacation and sick leave, employees get paid volunteer time off, and a good amount of family or paternal leave.
Take a non PTO day off to enjoy your birthday or just to relax and refresh yourself.
Open Positions We are hiring across locations including our HQ in San Mateo, California and our Asia HQ in Seoul, Korea, where we were founded. We also have teams in London, Singapore, and India.
Enterprise Security Engineer Information Technology San Mateo, California, United States
AI Agent Engineer, Internal Operations Finance and Operations San Mateo, California, United States; Seoul, South Korea
Customer Marketing and Advocacy Manager Marketing San Mateo, California, United States
Product Manager, AI Agent Product Seoul, South Korea
Product Manager, AI Agent (Intern) Product Seoul, South Korea
QA Specialist (1 year contract) Seoul, South Korea
Quality Engineer Seoul, South Korea San Mateo, California, United States
Software Engineer, Server Applications Seoul, South Korea
Software Engineer, Web Front End (1yr Contract) Seoul, South Korea
Forward Deployed Product Manager Product Seoul, South Korea
Frontend Engineer, Chat Service Seoul, South Korea
Head of Sales, APAC Seoul, South Korea
Product Manager, AI Agent (Intern) Product Seoul, South Korea
QA Specialist (1 year contract) Seoul, South Korea
Enterprise Security Engineer As an
Enterprise Security Engineer
at Sendbird, you will be responsible for securing our internal information systems and SaaS applications that power our business. You will design, implement, and operate security controls across endpoints, identity systems, and cloud services, while enabling Sendbirdians to work productively in a secure environment.
This role is highly collaborative, partnering with IT and Engineering teams to drive a “secure by default” culture across our workforce technologies.
What you will do:
Develop and operate enterprise security capabilities across endpoint protection, email security, SaaS applications, and secure remote access.
Partner with IT to harden employee endpoints (MacOS) using EDR, NGAV, and MDM platforms, ensuring timely patching, compliance with security baselines, and pragmatic risk reduction.
Design and enforce security policies for identity and access management, leveraging SSO, MFA, SCIM, and least‑privilege principles.
Administer and improve VPN and zero‑trust networking infrastructure to protect Sendbird’s global workforce.
Implement and monitor security controls across Google Workspace.
Work with business and engineering teams to secure SaaS applications, applying DLP, logging & monitoring to prevent unauthorized data exposure.
Stay ahead of evolving attacker techniques and make recommendations that strengthen Sendbird’s enterprise security posture.
Educate and support employees on secure practices, enabling them to work productively while maintaining security standards.
Who you are:
4+ years of relevant experience
Hands‑on experience managing security controls for endpoints at scale using EDR, NGAV, and MDM platforms in a MacOS heavy fleet
Operational experience with secure remote access platforms (VPN, ZTNA).
Knowledge of modern email security protocols (SPF, DKIM, DMARC) and phishing defenses.
Expertise securing SaaS platforms and implementing preventive and detective controls.
Proficiency in a scripting language (Python – a strong plus, Bash, or similar) for automation.
Ability to balance technical depth with empathy for end users, prioritizing pragmatic security outcomes.
Experience guiding risk‑based enterprise security roadmaps for prioritizing risks reduction, and improving organization’s security posture.
Knowledge of adversary tactics (MITRE ATT&CK) and experience applying detection and response strategies.
Our US benefits include (but are not limited to):
20 days PTO, 12 paid US company holidays, 7 sick days, 2 volunteer days, plus a rest/rejuvenation and birthday day off
Flexible spending accounts
Parental leave
Life and disability insurance
Be Your Best Self: An annual stipend of $3,500 (prorated by start date) for expenses ranging from professional development classes and training, to personality assessments, gym memberships, books, fitness classes, mental health services and massages
Flexible Work Policy
We offer a flexible work schedule at Sendbird. We also value collaboration and relationship building. With those values in mind, we require all employees within an hour's commute range of their local office to gather with their team in the office three days per week as a minimum. Some of our roles require a more frequent in‑office schedule. Please work with your manager to understand the office time requirements for your position.
Pay Transparency
For cash compensation, we set standard ranges for all roles based on function, level, and geographic location. To determine our ranges, we utilize a variety of compensation data benchmarked against similar‑stage growth companies. A reasonable estimate of the current salary range for this role is $180,000.00 - $200,000.00. We consider several factors when making final compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, and other business and organizational needs which may cause your specific offer to vary from the amount listed above.
What diversity and inclusion mean to us
There is no such thing as a perfect candidate and the best employees come from a wide range of backgrounds, experiences, and skill sets. Sendbird is a place where everyone can learn and grow. We respect, promote, and encourage diversity for equal employment opportunities and encourage you to apply if this role excites you.
About Sendbird
Combining omnichannel AI and battle‑tested, award‑winning communication APIs, Sendbird enables businesses to build AI agents and meaningful customer connections at scale.
Trusted by 4,000+ leading apps—including DoorDash, Match Group, Noom, and Yahoo Sports—Sendbird powers over 7 billion conversations every month, offering exceptional reliability, security, and compliance that meet enterprise‑level demands.
Headquartered in California, Sendbird is backed by ICONIQ, SoftBank, Tiger Global, Y Combinator, and other reputable investors.
#J-18808-Ljbffr
Yeji Yoon, Chief of Staff I wanted to join a company with a strong culture of growth. At Sendbird, I get to be a part of a team and be my best self, a place where the team’s growth as well as my own is aligned with the company’s success.
Shailesh Nalawad, Head of PM I feel proud to work on a product that is used by hundreds of millions of people every day, all over the world.
Meet the global No. 1 chat solution Our mission is to buildconnections in a digital world.We believe that digital doesn’t have to mean impersonal.That physical boundaries shouldn’t create relationship boundaries. We believe in authenticity over superficiality, and in conversations overtext messages.
A generous all‑in‑one wellness benefit. Use it on anything from workout equipment to hobby gear to gadgets to gaming consoles.
As a global company, we encourage exploring each other's cultures. We’ll pay for you to learn a new language with our global citizenship benefit.
Generous PTO In addition to paid holidays, accrued vacation and sick leave, employees get paid volunteer time off, and a good amount of family or paternal leave.
Take a non PTO day off to enjoy your birthday or just to relax and refresh yourself.
Open Positions We are hiring across locations including our HQ in San Mateo, California and our Asia HQ in Seoul, Korea, where we were founded. We also have teams in London, Singapore, and India.
Enterprise Security Engineer Information Technology San Mateo, California, United States
AI Agent Engineer, Internal Operations Finance and Operations San Mateo, California, United States; Seoul, South Korea
Customer Marketing and Advocacy Manager Marketing San Mateo, California, United States
Product Manager, AI Agent Product Seoul, South Korea
Product Manager, AI Agent (Intern) Product Seoul, South Korea
QA Specialist (1 year contract) Seoul, South Korea
Quality Engineer Seoul, South Korea San Mateo, California, United States
Software Engineer, Server Applications Seoul, South Korea
Software Engineer, Web Front End (1yr Contract) Seoul, South Korea
Forward Deployed Product Manager Product Seoul, South Korea
Frontend Engineer, Chat Service Seoul, South Korea
Head of Sales, APAC Seoul, South Korea
Product Manager, AI Agent (Intern) Product Seoul, South Korea
QA Specialist (1 year contract) Seoul, South Korea
Enterprise Security Engineer As an
Enterprise Security Engineer
at Sendbird, you will be responsible for securing our internal information systems and SaaS applications that power our business. You will design, implement, and operate security controls across endpoints, identity systems, and cloud services, while enabling Sendbirdians to work productively in a secure environment.
This role is highly collaborative, partnering with IT and Engineering teams to drive a “secure by default” culture across our workforce technologies.
What you will do:
Develop and operate enterprise security capabilities across endpoint protection, email security, SaaS applications, and secure remote access.
Partner with IT to harden employee endpoints (MacOS) using EDR, NGAV, and MDM platforms, ensuring timely patching, compliance with security baselines, and pragmatic risk reduction.
Design and enforce security policies for identity and access management, leveraging SSO, MFA, SCIM, and least‑privilege principles.
Administer and improve VPN and zero‑trust networking infrastructure to protect Sendbird’s global workforce.
Implement and monitor security controls across Google Workspace.
Work with business and engineering teams to secure SaaS applications, applying DLP, logging & monitoring to prevent unauthorized data exposure.
Stay ahead of evolving attacker techniques and make recommendations that strengthen Sendbird’s enterprise security posture.
Educate and support employees on secure practices, enabling them to work productively while maintaining security standards.
Who you are:
4+ years of relevant experience
Hands‑on experience managing security controls for endpoints at scale using EDR, NGAV, and MDM platforms in a MacOS heavy fleet
Operational experience with secure remote access platforms (VPN, ZTNA).
Knowledge of modern email security protocols (SPF, DKIM, DMARC) and phishing defenses.
Expertise securing SaaS platforms and implementing preventive and detective controls.
Proficiency in a scripting language (Python – a strong plus, Bash, or similar) for automation.
Ability to balance technical depth with empathy for end users, prioritizing pragmatic security outcomes.
Experience guiding risk‑based enterprise security roadmaps for prioritizing risks reduction, and improving organization’s security posture.
Knowledge of adversary tactics (MITRE ATT&CK) and experience applying detection and response strategies.
Our US benefits include (but are not limited to):
20 days PTO, 12 paid US company holidays, 7 sick days, 2 volunteer days, plus a rest/rejuvenation and birthday day off
Flexible spending accounts
Parental leave
Life and disability insurance
Be Your Best Self: An annual stipend of $3,500 (prorated by start date) for expenses ranging from professional development classes and training, to personality assessments, gym memberships, books, fitness classes, mental health services and massages
Flexible Work Policy
We offer a flexible work schedule at Sendbird. We also value collaboration and relationship building. With those values in mind, we require all employees within an hour's commute range of their local office to gather with their team in the office three days per week as a minimum. Some of our roles require a more frequent in‑office schedule. Please work with your manager to understand the office time requirements for your position.
Pay Transparency
For cash compensation, we set standard ranges for all roles based on function, level, and geographic location. To determine our ranges, we utilize a variety of compensation data benchmarked against similar‑stage growth companies. A reasonable estimate of the current salary range for this role is $180,000.00 - $200,000.00. We consider several factors when making final compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, and other business and organizational needs which may cause your specific offer to vary from the amount listed above.
What diversity and inclusion mean to us
There is no such thing as a perfect candidate and the best employees come from a wide range of backgrounds, experiences, and skill sets. Sendbird is a place where everyone can learn and grow. We respect, promote, and encourage diversity for equal employment opportunities and encourage you to apply if this role excites you.
About Sendbird
Combining omnichannel AI and battle‑tested, award‑winning communication APIs, Sendbird enables businesses to build AI agents and meaningful customer connections at scale.
Trusted by 4,000+ leading apps—including DoorDash, Match Group, Noom, and Yahoo Sports—Sendbird powers over 7 billion conversations every month, offering exceptional reliability, security, and compliance that meet enterprise‑level demands.
Headquartered in California, Sendbird is backed by ICONIQ, SoftBank, Tiger Global, Y Combinator, and other reputable investors.
#J-18808-Ljbffr