Manulife Financial
As a Senior AI Software Engineer at John Hancock / Manulife, you will drive innovation by designing scalable AI solutions, influencing technical direction, and mentoring cross-functional teams. Your contributions will shape enterprise automation and AI adoption, delivering high-impact solutions aligned with our mission to transform digital experiences. This is a strategic opportunity to drive the development of intelligent agentic systems using Copilot and Power Platform, Salesforce Agentforce and any other low code pro code AI platforms.
Position Responsibilities:
Lead the translation of complex business requirements into technical specifications and system designs.
Collaborate with cross-functional teams to identify and implement high-impact AI solutions.
Architect and develop full-stack AI solutions, ensuring scalability and maintainability.
Design and build advanced user interfaces, APIs, and backend logic for AI systems.
Apply advanced coding practices, design patterns, and automation strategies.
Conduct technical “spikes” and feasibility studies to mitigate risks in AI adoption.
Optimize AI models and algorithms for performance, accuracy, and ethical compliance.
Create and maintain comprehensive documentation including deployment and support guides.
Ensure seamless integration with enterprise platforms and data ecosystems.
Champion responsible AI principles including fairness, transparency, and governance.
Monitor and continuously improve deployed AI agents and systems.
Mentor junior engineers and contribute to team capability building.
Amendable to working in QC (hybrid setup) and on a mid-shift schedule (or as required by the business).
Decision Authority:
Provides professional advice – takes a lead role of process or program execution. May lead medium to large size projects or work streams with moderate resource requirements, risk and/or complexity with multiple teams representing different interests.
Required Qualifications:
9+ years of experience in software development or automation, with 2+ years in AI or low-code platforms.
Bachelor's degree in computer science, Engineering, or related field.
Proven experience with Microsoft Power Platform, Copilot, and API-based integrations (e.g SharePoint, M365, Azure, ServiceNow, Salesforce, WD, etc).
Experience with Azure AI services or equivalent AI services, Power BI, and Dataverse is a plus.
Strong understanding of agentic AI, prompt engineering, and workflow orchestration.
Proven ability to influence technical strategy and deliver scalable, ethical enterprise-grade AI solutions.
Familiarity with agentic AI concepts, including autonomous agents, memory, and goal-driven behavior.
Demonstrates strategic adaptability to evolving technologies and ethical AI design principles.
Preferred Qualifications:
Experience with OpenAI APIs, Microsoft Power Platform (Power Apps, Power Automate, AI Builder), Copilot studio
Knowledge of MLOps, AI governance, and ethical AI frameworks.
Ability to lead agile teams and manage cross-functional collaboration.
When you join our team:
We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.
マニュライフとジョン・ハンコックについて
マニュライフ・ファイナンシャル・コーポレーションは、「あなたの未来に、わかりやすさを」を提供する、国際的な大手金融サービスプロバイダーです。当社について詳しくは、 https://www.manulife.co.jp/ をご覧ください。
マニュライフは機会均等を是とする雇用主です
マニュライフ/ジョン・ハンコックでは、多様性を受け入れます。私たちは、サービス提供先であるお客さまと同様に、多様な人材を引きつけ、育成し、定着させ、文化や個人の力を受け入れる包括的な職場環境を促進するよう努めています。当社は公正な採用、定着、昇進、報酬に努めています。当社のすべての慣行およびプログラムは、人種、祖先、出身地、肌の色、民族的出自、市民権、宗教または宗教的信念、信条、性別（妊娠および妊娠関連の状態を含む）、性的指向、遺伝的特徴、退役軍人としての地位、性自認、性に関する表明、年齢、婚姻状況、家族状況、障害、または適用法で保護されるその他の要因に対する一切の差別を行うことなく管理されます。
雇用への平等なアクセスを提供するために、障壁を取り除くことが当社の優先事項です。人事担当者は、応募者が応募プロセス中に合理的配慮を要求する場合に協力します。配慮要求のプロセス中に共有されるすべての情報は、適用される法律およびマニュライフ/ジョン・ハンコックのポリシーに準拠した方法で保存および使用されます。申請プロセスにおいて合理的配慮を要求するには、 recruitment@manulife.com までご連絡をお願いします。
Referenced Salary Location
Boston, Massachusetts
Working Arrangement
ハイブリッド勤務
Salary range is expected to be between
$104,860.00 USD - $194,740.00 USD
If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.
Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence.
Know Your Rights | Family & Medical Leave | Employee Polygraph Protection | Right to Work | E-Verify
Company: John Hancock Life Insurance Company (U.S.A.)
#J-18808-Ljbffr
Position Responsibilities:
Lead the translation of complex business requirements into technical specifications and system designs.
Collaborate with cross-functional teams to identify and implement high-impact AI solutions.
Architect and develop full-stack AI solutions, ensuring scalability and maintainability.
Design and build advanced user interfaces, APIs, and backend logic for AI systems.
Apply advanced coding practices, design patterns, and automation strategies.
Conduct technical “spikes” and feasibility studies to mitigate risks in AI adoption.
Optimize AI models and algorithms for performance, accuracy, and ethical compliance.
Create and maintain comprehensive documentation including deployment and support guides.
Ensure seamless integration with enterprise platforms and data ecosystems.
Champion responsible AI principles including fairness, transparency, and governance.
Monitor and continuously improve deployed AI agents and systems.
Mentor junior engineers and contribute to team capability building.
Amendable to working in QC (hybrid setup) and on a mid-shift schedule (or as required by the business).
Decision Authority:
Provides professional advice – takes a lead role of process or program execution. May lead medium to large size projects or work streams with moderate resource requirements, risk and/or complexity with multiple teams representing different interests.
Required Qualifications:
9+ years of experience in software development or automation, with 2+ years in AI or low-code platforms.
Bachelor's degree in computer science, Engineering, or related field.
Proven experience with Microsoft Power Platform, Copilot, and API-based integrations (e.g SharePoint, M365, Azure, ServiceNow, Salesforce, WD, etc).
Experience with Azure AI services or equivalent AI services, Power BI, and Dataverse is a plus.
Strong understanding of agentic AI, prompt engineering, and workflow orchestration.
Proven ability to influence technical strategy and deliver scalable, ethical enterprise-grade AI solutions.
Familiarity with agentic AI concepts, including autonomous agents, memory, and goal-driven behavior.
Demonstrates strategic adaptability to evolving technologies and ethical AI design principles.
Preferred Qualifications:
Experience with OpenAI APIs, Microsoft Power Platform (Power Apps, Power Automate, AI Builder), Copilot studio
Knowledge of MLOps, AI governance, and ethical AI frameworks.
Ability to lead agile teams and manage cross-functional collaboration.
When you join our team:
We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.
マニュライフとジョン・ハンコックについて
マニュライフ・ファイナンシャル・コーポレーションは、「あなたの未来に、わかりやすさを」を提供する、国際的な大手金融サービスプロバイダーです。当社について詳しくは、 https://www.manulife.co.jp/ をご覧ください。
マニュライフは機会均等を是とする雇用主です
マニュライフ/ジョン・ハンコックでは、多様性を受け入れます。私たちは、サービス提供先であるお客さまと同様に、多様な人材を引きつけ、育成し、定着させ、文化や個人の力を受け入れる包括的な職場環境を促進するよう努めています。当社は公正な採用、定着、昇進、報酬に努めています。当社のすべての慣行およびプログラムは、人種、祖先、出身地、肌の色、民族的出自、市民権、宗教または宗教的信念、信条、性別（妊娠および妊娠関連の状態を含む）、性的指向、遺伝的特徴、退役軍人としての地位、性自認、性に関する表明、年齢、婚姻状況、家族状況、障害、または適用法で保護されるその他の要因に対する一切の差別を行うことなく管理されます。
雇用への平等なアクセスを提供するために、障壁を取り除くことが当社の優先事項です。人事担当者は、応募者が応募プロセス中に合理的配慮を要求する場合に協力します。配慮要求のプロセス中に共有されるすべての情報は、適用される法律およびマニュライフ/ジョン・ハンコックのポリシーに準拠した方法で保存および使用されます。申請プロセスにおいて合理的配慮を要求するには、 recruitment@manulife.com までご連絡をお願いします。
Referenced Salary Location
Boston, Massachusetts
Working Arrangement
ハイブリッド勤務
Salary range is expected to be between
$104,860.00 USD - $194,740.00 USD
If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.
Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence.
Know Your Rights | Family & Medical Leave | Employee Polygraph Protection | Right to Work | E-Verify
Company: John Hancock Life Insurance Company (U.S.A.)
#J-18808-Ljbffr