Productivity Inc
CNC Machinist - Technical Sales Support Time to get out of the shop?! Excellent career opportunity to utilize your machinist background! We are seeking a machinist with excellent tooling knowledge to assist our Outside Sales & Applications Engineering teams. 29.50 - $32.00/hour starting hourly rate - plus incentives Excellent Medical, Dental, and Vision Insurance - Day 1 of Employment 401k with Match Generous Paid Time Off Ongoing technical training provided 8 AM - 5 PM - Monday - Friday ( IN OFFICE - NO HYBRID ) Responsibilities Primary Internal Support - Serve as the main internal resource for the Tooling Outside Sales team, providing timely assistance and information as needed. Quoting & Order Entry - Prepare accurate quotes and process orders for tooling and other product lines as required. Customer Service - Deliver knowledgeable, professional, and courteous service to customers. Phone & Sales Support - Handle overflow tooling calls and provide phone support for the Inside Sales team during vacations, meetings, and peak call times. Interdepartmental Coordination - Work with the Accounting department to resolve cost and pricing discrepancies and assist with addressing open orders that require billing or closure. Requirements Knowledge of machining materials and processes generally gained through a 2-year technical degree or certificate in Machine Technology, or a minimum of 3 years of hands-on experience in a machine shop environment, including working with tooling and accessories, setting up jobs, and running CNC machines. Ability to interact professionally and tactfully with internal and external customers, as well as vendors. Ability to educate customers and offer additional tooling solutions and alternatives. Ability to organize and follow-up on multiple projects. Ability to operate and enter information into a computer. Productivity, Inc. is known for its impressive customer service and integrity within our industry. We achieve that reputation by hiring the right people, treating them with respect, providing excellent customer service, and acting with integrity. Over the years, we have continued to grow, learn, evolve, and expand, providing growth opportunities to our long-term employees. IND123 Compensation details: 29.5-32 Hourly Wage PI14def8e9fdc3-25448-393089605c143e31-5e48-4549-b638-05792d185386