Guest Supply
The Learning & Development Specialist plays a critical role in supporting the execution of high-impact learning programs across Guest Worldwide. This role complements the L&D Managers and Project & Program Manager by focusing on the production, editing, and deployment of learning content, including video assets, digital modules, and training collateral. The Specialist ensures materials are polished, platform-ready, and aligned with business goals, contributing to the operational success of L&D initiatives.
Content Production & Editing
Transform raw instructional materials from L&D Managers into polished, engaging learning assets.
Edit and produce videos, presentations, and interactive modules using tools such as
Create and format learning collateral including facilitator guides, participant handouts, job aids, and digital resources.
Ensure all content meets brand standards and instructional design best practices.
Learning Platform & Academy Maintenance
Upload, test, and troubleshoot content in LMS platforms (e.g., Schoox, Workday Learning, SharePoint).
Maintain accuracy and relevance of content across learning academies and systems.
Support scheduling and administration of virtual, self-guided, and instructor-led training sessions.
Coordinate communications, session logistics, and follow-ups for L&D events and academies.
Partner with L&D Director, L&D Managers, Project & Program Manager, HR, and business leaders to gather feedback and improve learning experiences.
Assist in collecting and analyzing feedback and performance data.
Bachelor's degree in HR, Education, Communications, Media Production, or related field.
1–4 years of experience in L&D, training coordination, instructional design, or content production.
Passion and proven aptitude for training, coaching, mentoring, and developing others.
Demonstrate the ability to work independently and effectively in a remote or hybrid environment, maintaining productivity, collaboration, and accountability across virtual platforms.
Strong Technical Skills, including familiarity in e-learning platforms and tools (Vyond, Camtasia, Articulate - SCORM, Captivate) and including Microsoft 365 proficiency (Copilot, Word, Excel, Power Point, Outlook, and Teams).
Familiarity with LMS platforms and adult learning principles.
Excellent organizational and project management skills, including planning, prioritizing, and executing multiple initiatives autonomously while shifting priorities, as necessary.
Ability and desire to learn new technology software platforms and job-related skills.
Exhibit professional facilitation of training content and/or meeting execution.
Build trust and credibility in your position by being honest and ethical when representing learning and development in a professional manner.
Prioritize and manage daily tasks related to content production, LMS updates, and training logistics.
Edit and format learning materials (e.g., videos, guides, presentations) to ensure quality and consistency.
Upload, test, and troubleshoot training content within LMS platforms and digital learning hubs.
Modify or revise instructional content based on feedback from L&D Managers or subject matter experts.
Implement new learning pathways or modules that impact broader training programs or academies.
Coordinate major training events or initiatives that require cross-functional alignment or budget considerations.