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Citi

Artificial Intelligence Compliance Officer Horizontal Use Cases Vice President

Citi, Chicago, Illinois, United States, 60290

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Artificial Intelligence Compliance Officer Horizontal Use Cases Vice President

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Citi

The AI Compliance Officer is a strategic professional who closely follows latest trends in the responsible AI field and strategically adapts them for application and effective oversight within their job and the business. The role is a recognized subject matter expert across consumer and/or wealth products and services. Strong regulatory awareness, understanding of regulatory expectations, and tactful negotiation are critical. The officer is an acknowledged authority both within and outside the area of expertise regarding AI impact on other risk stripes including compliance, legal, regulatory oversight, MRM, Credit/Market/Ops, risk, AML/KYC/Data/Infosec, etc. Excellent communication skills are required to negotiate internally and externally in regulatory or business exchanges, often at a senior level. The role involves conducting in-depth quantitative or qualitative analysis to solve problems and develop innovative solutions while preserving regulatory and control structures. The officer exercises sound judgment, understands common practices of review and challenge at a major LISCC or large banking organization, and impacts function and/or Citi business by determining technical approaches and strategies, increasing governance and control effectiveness, and embedding heightened regulatory expectations. The officer serves as an advisory lead for AI Compliance, partnering closely with Product and Function ICRM and Citi’s businesses on horizontal use case development and deployment, and reports to the Head of AI Compliance within ICRM's Compliance Office of Responsible and Fair Innovation.

Responsibilities

Manages the entire ICRM AI use case lifecycle review process from ideation to POC, production, issue remediation, release management, ongoing monitoring, and retirement for assigned area.

Partners effectively with Product and Function ICRM on horizontal use cases advisory for tools like Citi Assist, Citi Stylus, Citi Stylus Workspaces, Zoom AI Companion, etc.

Appropriately assesses risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets by driving compliance with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgment, and escalating, managing, and reporting control issues with transparency.

Works effectively across all lines of defense to surface issues and weaknesses for use cases.

Develops, enhances, and validates methods for measuring, analyzing, and managing risk, for all risk types including market, credit, and operational and their overlap with regulatory and AI developments. May also develop, validate, and evangelize uses of scorecards for inherent risks of AI POCs and production migrations, develop holistic, effective, and sustainable AI ICRM control libraries, and articulate compensating control effectiveness for nuanced risk scenarios and use cases in internal and external challenge settings.

Maintains documentation of reviews and outcomes, including process maps, summary notes, and artifacts.

Works closely with the AI Compliance Governance and Framework Lead to develop the foundational compliance framework model, appropriate controls, and execute advisory services to Product ICRM partners.

Organizes periodic peer reviews of AI use case documentation, model performance monitoring, and model input validation against agreed standards and ICRM AI governance and control framework.

Ensures policies and procedures are kept up to date and reviewed periodically by governance committees.

Coordinates discussions with first, second, and third line partners as well as regulatory relations peers to achieve strategic business objectives within risk appetite and budgets.

Performs self‑assessments against current and emerging regulatory rules, including those supporting annual attestations by Citi’s senior management and use case stakeholders.

Participates in quantitative impact studies and hypothetical portfolio exercises requested by regulators, leads ICRM responses to AI inquiries, first‑day letters, exam/audit questions, etc.

Provides oversight and guidance over the assessment of complex regulatory and/or audit issues, structures potential solutions, and drives effective resolution with stakeholders.

Oversees the identification and assessment of Citi’s key risks, ensuring ICRM model risks are effectively identified, measured, monitored, and controlled, consistent with the bank’s risk appetite statement and risk governance framework.

Works collaboratively with Citi business/functional line management to recommend, develop, and execute business initiatives within statutory and regulatory frameworks.

Collaborates with the AI Compliance team to prepare and collect documents needed for critical regulatory and internal audit matters.

Qualifications

6–10 years experience in AI model development/validation and/or compliance product advisory.

Expertise and hands‑on experience in advanced programming using SAS/R, Python, and SQL for basic data mining; additional experience with Big Data tools preferred.

Experience with OpenAI/ChatGPT, Anthropic/Claude, or Google/Gemini.

Highly motivated, detail‑oriented, team‑oriented, curious, and organized.

Advanced presentation and relationship‑management skills.

Clear and concise written and verbal communication skills, able to articulate complex problems and solutions.

Effective interaction with senior leaders.

Demonstrated ability to assess complex issues through root‑cause analysis and other analytical techniques; structure solutions; drive resolution with senior stakeholders.

Ability to influence and lead people across cultures at a senior level using sound judgment and successful execution.

Ability to challenge business management and appropriately escalate issues.

Track record of effectively assessing and managing competing priorities.

Comfort navigating complex, highly matrixed organizations.

Comfortable acting as an agent for positive change with agility and flexibility.

Effective negotiation skills; proactive, “no surprises” approach in communicating issues and maintaining independent views.

Subject‑matter expertise in the area of focus.

Prior regulatory experience a plus.

Active or inactive regulatory examiner credential a plus.

Education

Bachelor’s/University degree required.

Master’s degree preferred.

Job Family Group: Risk Management Job Family: Model Validation Time Type: Full time Primary Location: Chicago, Illinois, United States Primary Location Full Time Salary Range: $125,760.00 – $188,640.00

The salary range set above is for the base salary only and may be supplemented by discretionary and formulaic incentive awards as applicable. Additional compensation may include benefits such as medical, dental, vision, 401(k), life, accident, disability insurance, and wellness programs. Benefits may vary by jurisdiction and date of hire.

Most Relevant Skills: Analytical Thinking, Business Acumen, Credible Challenge, Data Analysis, Governance, Policy and Procedure, Policy and Regulation, Risk Controls and Monitoring, Risk Identification and Assessment, Statistics.

Anticipated Posting Close Date: Dec 27, 2025

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.

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