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RethinkFirst

Manager, Information Security

RethinkFirst, Chicago, Illinois, United States, 60290

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About Rethink First Rethink First is a leading behavioral health technology company working to make mental wellness, education, and support accessible and scalable. Through our suite of cloud-based platforms—including RethinkEd, RethinkCare, and RethinkBH—we serve educators, employers, and providers with tools that deliver measurable, inclusive outcomes.

About The Role We are building a modern, cloud-forward security program grounded in Cyber Resilience, Application Security, and Security Assurance. As our Manager, Information Security, you will be the operational and execution leader for our Security Assurance function while helping shape key processes across SecOps and AppSec.

This role is ideal for someone who thrives in a high-growth SaaS environment, collaborates well cross-functionally, and wants to help mature a security program that must support HIPAA, SOC 2 Type II, HITRUST, and a broad healthcare customer base.

You will own the day-to-day execution of GRC, Audit Readiness, Evidence Collection, Policy Management, TPRM, and Client Trust—and must have hands‑on experience implementing or operating Vanta as a centralized compliance automation platform.

You will serve as a multiplier for the Sr Director, creating repeatable processes, driving deadlines, maturing documentation, and ensuring audit-ready control operation across Azure, M365, and our SaaS product ecosystem.

Key Responsibilities

Lead the end-to-end Security Assurance function across SOC 2, HIPAA, HITRUST, and regulatory frameworks

Act as the program manager for all audits, coordinating with Legal, HR, Engineering, Product, and Infrastructure to maintain year-round audit readiness

Own the implementation, configuration, optimization, and continuous operation of Vanta, including:

Control mapping and ownership assignments

Evidence collection workflows

Vendor risk management modules

Client Trust functionality (best answers, trust portal, knowledge base)

Build and maintain an audit calendar, evidence repository, and standardized evidence collection playbooks

Drive development and continuous maintenance of security policies, standards, and procedures

Operate the Third-Party Risk Management process, including vendor classification (Tier 1/BAA), questionnaire review, residual risk scoring, and contract security review

Respond to customer security questionnaires, RFPs, and client audit requests with clarity, accuracy, and speed

Cyber Resilience & SecOps Leadership

While not a hands‑on SecOps role, you will:

Partner with the SecOps Engineers to build daily operational cadence across alerts, incidents, vulnerability management, and hygiene controls

Ensure controls monitored by Tenable, Microsoft Defender, Sentinel, and other platforms produce audit-ready evidence

Help design operational dashboards and KPIs for incident response, vulnerability SLAs, and hygiene metrics

Validate operational controls for compliance frameworks (MFA, SSO, logging, monitoring, access reviews, backups, endpoint security, network protections, etc.)

Application Security Collaboration

Work with Engineering, Architecture, and DevOps teams to ensure Product and AppSec controls align with SOC 2 and HITRUST expectations

Contribute to secure SDLC processes, risk assessments for new features, and remediation tracking for vulnerabilities and findings

Validate that security requirements are integrated into CI/CD workflows where appropriate

Required Qualifications

7+ years of progressive experience in Information Security, with at least 3+ years in a governance, compliance, or Security Assurance leadership role

Direct experience implementing or operating Vanta (must be hands‑on)

Strong experience supporting and maturing SOC 2 Type II, HIPAA Security Rule, and HITRUST programs in a SaaS environment

Deep understanding of Microsoft Azure security architecture, including Entra ID, RBAC, Conditional Access, Defender for Cloud, Sentinel, and workload identities

Clear understanding of audit control design, evidence, and auditor expectations

Experience building vendor risk programs, reviewing DPAs and BAAs, and performing vendor due diligence

Excellent writing skills for policies, procedures, client responses, and audit documentation

Demonstrated ability to lead complex projects with multiple stakeholders and tight deadlines

Strong communication and relationship-building skills across technical and non‑technical teams

Preferred Qualifications

Experience in healthcare SaaS or other regulated industries

Hands‑on experience with:

Vanta Vendor Risk + Trust Center

Microsoft Purview (DLP, Information Protection)

Azure DevOps or GitHub governance

Tenable, Defender, or other vulnerability platforms

Jira/Confluence

Certifications such as CISA, CISSP, HCISPP, HITRUST CCSFP, or similar

Experience working with offshore teams

Benefits

Generous health, dental, & vision benefits package

Flexible paid time off

11 paid company holidays

401k + matching

Parental leave

Access to our award‑winning RethinkCare platform supporting neurodiversity in the workplace through parental success, professional resilience, and personal wellbeing.

Location Remote opportunities are available to candidates who reside in the following states: AL, AZ, CT, FL, GA, HI, IA, IL, IN, KY, LA, MD, MA, MI, MN, MO, MT, NC, NE, NH, NJ, NV, OH, OR, PA, RI, TN, TX, VA, WA, WI, WY.

Our commitment to an inclusive workplace RethinkFirst is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. Accommodations are available for applicants with disabilities.

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