Twitch
Senior Manager Community Product Comms
Twitch, San Francisco, California, United States, 94199
Senior Manager Community Product Comms
About Us
Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day.
About The Team
The Twitch community is like no other – a passionate and engaged group of creators and active participants who are uniquely invested in what we’re building together. The Marketing & Communications team at Twitch authentically activates the community (and beyond) in ways that inform and inspire. Members work across internal and external communications, content & partnerships, creative services, and marketing strategy.
About The Role
We’re looking for a highly creative communicator who brings energy, curiosity, and a deep understanding of Twitch culture and content creators. This person thinks expansively about where and how to tell stories so we can reach the audiences that matter most—across services, formats, and emerging channels.
As Senior Manager, Community Product Communications, you’ll help shape and execute Twitch’s product communications strategy. The ideal candidate is a natural storyteller with experience across social or interactive services, someone who can translate complex, technical concepts into simple, compelling narratives. You’re proactive, thoughtful, and collaborative. You’re comfortable building trusted relationships with senior leaders and working cross‑functionally in a fast‑paced, ever‑evolving environment.
Most importantly, you’re genuinely passionate about the Twitch community and excited to bring our product story to life in fresh, dynamic, and creator‑forward ways.
This role may be based in San Francisco, CA; Los Angeles, CA; Irvine, CA; Seattle, WA; or New York, NY.
You Will:
Work with product leadership and product marketing managers to tell Twitch’s product story, underscoring the ways we build for streamers and viewers
Develop communications campaigns for feature and product launches
Develop executive positioning strategy for product leadership
Identify opportunities to engage streamers and viewers through creative programming and build an understanding of Twitch's product work
Establish a deep understanding of Twitch’s community, policies, and products, and tell stories that translate those concepts to broad audiences
Engage with media and other external partners to provide an understanding of our work
Create the foundational materials needed to deliver compelling, consistent narratives
You Have:
Minimum six years of experience in product and/or corporate communications, including work in‑house
Established relationships with relevant media
Proven success building and implementing product communications strategy
Ability to operate at both strategic and execution levels
Ability to work independently and exercise sound judgment in dynamic, fast‑moving environments
Strong collaboration and project management skills
Experience counseling C‑level executives
Exceptional written and verbal communication skills
Enthusiasm for Twitch and our community
Bonus Points:
Experience in entertainment, media, or user‑generated content businesses
Perks:
Medical, Dental, Vision & Disability Insurance
401(k)
Maternity & Parental Leave
Flexible PTO
Amazon Employee Discount
Job ID: TW9040
Our compensation reflects the cost of labor across several U.S. geographic markets. Pay is based on a number of factors, including market location, and may vary depending on job‑related knowledge, skills, and experience. This position will remain open until filled.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
US Pay Per Year $106,400—$185,000 USD
Twitch is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Twitch values your privacy. Please consult our Candidate Privacy Notice for information about how we collect, use, and disclose personal information of our candidates.
#J-18808-Ljbffr
Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day.
About The Team
The Twitch community is like no other – a passionate and engaged group of creators and active participants who are uniquely invested in what we’re building together. The Marketing & Communications team at Twitch authentically activates the community (and beyond) in ways that inform and inspire. Members work across internal and external communications, content & partnerships, creative services, and marketing strategy.
About The Role
We’re looking for a highly creative communicator who brings energy, curiosity, and a deep understanding of Twitch culture and content creators. This person thinks expansively about where and how to tell stories so we can reach the audiences that matter most—across services, formats, and emerging channels.
As Senior Manager, Community Product Communications, you’ll help shape and execute Twitch’s product communications strategy. The ideal candidate is a natural storyteller with experience across social or interactive services, someone who can translate complex, technical concepts into simple, compelling narratives. You’re proactive, thoughtful, and collaborative. You’re comfortable building trusted relationships with senior leaders and working cross‑functionally in a fast‑paced, ever‑evolving environment.
Most importantly, you’re genuinely passionate about the Twitch community and excited to bring our product story to life in fresh, dynamic, and creator‑forward ways.
This role may be based in San Francisco, CA; Los Angeles, CA; Irvine, CA; Seattle, WA; or New York, NY.
You Will:
Work with product leadership and product marketing managers to tell Twitch’s product story, underscoring the ways we build for streamers and viewers
Develop communications campaigns for feature and product launches
Develop executive positioning strategy for product leadership
Identify opportunities to engage streamers and viewers through creative programming and build an understanding of Twitch's product work
Establish a deep understanding of Twitch’s community, policies, and products, and tell stories that translate those concepts to broad audiences
Engage with media and other external partners to provide an understanding of our work
Create the foundational materials needed to deliver compelling, consistent narratives
You Have:
Minimum six years of experience in product and/or corporate communications, including work in‑house
Established relationships with relevant media
Proven success building and implementing product communications strategy
Ability to operate at both strategic and execution levels
Ability to work independently and exercise sound judgment in dynamic, fast‑moving environments
Strong collaboration and project management skills
Experience counseling C‑level executives
Exceptional written and verbal communication skills
Enthusiasm for Twitch and our community
Bonus Points:
Experience in entertainment, media, or user‑generated content businesses
Perks:
Medical, Dental, Vision & Disability Insurance
401(k)
Maternity & Parental Leave
Flexible PTO
Amazon Employee Discount
Job ID: TW9040
Our compensation reflects the cost of labor across several U.S. geographic markets. Pay is based on a number of factors, including market location, and may vary depending on job‑related knowledge, skills, and experience. This position will remain open until filled.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
US Pay Per Year $106,400—$185,000 USD
Twitch is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Twitch values your privacy. Please consult our Candidate Privacy Notice for information about how we collect, use, and disclose personal information of our candidates.
#J-18808-Ljbffr