United IT
Technical Product Manager – CPQ Marketing
Role Overview
We are seeking Technical Product Managers (TPMs) to support the Success Project. These roles are designed to complement the work of existing TPMs – enabling faster product planning, execution, and delivery. While the existing TPMs focus on strategy, roadmap alignment, and stakeholder engagement, the contract TPMs will provide hands‑on support in solutioning, requirements management, execution tracking, and hypercare stabilization.
Key Responsibilities
Perform L1 and L2 solutioning on the ServiceNow platform.
Collaborate with architects and designers to refine requirements and validate feasibility.
Requirements & Story Management
Break down PRDs into detailed user stories.
Manage backlog, maintain story hygiene, and ensure stories are test‑ready.
Track delivery status and follow up with engineers to ensure on‑time execution.
Execution & Delivery Support
Drive UAT testing, validate outcomes, and close development tasks.
Provide structured reporting on progress, risks, and blockers.
Support post‑go‑live stabilization during the hypercare period.
Triage incidents, track resolution, and report on hypercare performance.
Collaboration with Core TPMs
Complement existing TPMs by focusing on execution and delivery, while they drive strategy and business alignment.
Ensure smooth handoffs and visibility across all levels of product management.
Required Skills & Experience
Hands‑on knowledge of the ServiceNow platform with ability to solution requirements.
Experience translating business requirements / PRDs into detailed user stories.
Strong backlog management, story hygiene, and execution‑tracking skills.
Familiarity with Agile delivery tools (e.g., ServiceNow Agile, Jira).
Strong communication and reporting skills, with ability to simplify complex topics.
Exposure to hypercare, incident triage, and post‑go‑live support.
Preferred Qualifications
4–7 years of TPM or equivalent experience in SaaS / enterprise platforms.
Experience with Customer Success, CSP, or related ServiceNow modules.
Ability to operate in fast‑paced, cross‑functional environments with global teams.
Seniority Level
Mid‑Senior level
Employment Type
Full‑time
Job Function
Product Management and Marketing
Industries
IT Services and IT Consulting
Looking forward to work with you !!
Kathy | Talent Acquisition
www.uniteditinc.com | 1212 Corporate Dr, Suite 555, Irving, TX - 75038
United IT Solutions, Inc. is Celebrating 16 years in the IT Industry
#J-18808-Ljbffr
Key Responsibilities
Perform L1 and L2 solutioning on the ServiceNow platform.
Collaborate with architects and designers to refine requirements and validate feasibility.
Requirements & Story Management
Break down PRDs into detailed user stories.
Manage backlog, maintain story hygiene, and ensure stories are test‑ready.
Track delivery status and follow up with engineers to ensure on‑time execution.
Execution & Delivery Support
Drive UAT testing, validate outcomes, and close development tasks.
Provide structured reporting on progress, risks, and blockers.
Support post‑go‑live stabilization during the hypercare period.
Triage incidents, track resolution, and report on hypercare performance.
Collaboration with Core TPMs
Complement existing TPMs by focusing on execution and delivery, while they drive strategy and business alignment.
Ensure smooth handoffs and visibility across all levels of product management.
Required Skills & Experience
Hands‑on knowledge of the ServiceNow platform with ability to solution requirements.
Experience translating business requirements / PRDs into detailed user stories.
Strong backlog management, story hygiene, and execution‑tracking skills.
Familiarity with Agile delivery tools (e.g., ServiceNow Agile, Jira).
Strong communication and reporting skills, with ability to simplify complex topics.
Exposure to hypercare, incident triage, and post‑go‑live support.
Preferred Qualifications
4–7 years of TPM or equivalent experience in SaaS / enterprise platforms.
Experience with Customer Success, CSP, or related ServiceNow modules.
Ability to operate in fast‑paced, cross‑functional environments with global teams.
Seniority Level
Mid‑Senior level
Employment Type
Full‑time
Job Function
Product Management and Marketing
Industries
IT Services and IT Consulting
Looking forward to work with you !!
Kathy | Talent Acquisition
www.uniteditinc.com | 1212 Corporate Dr, Suite 555, Irving, TX - 75038
United IT Solutions, Inc. is Celebrating 16 years in the IT Industry
#J-18808-Ljbffr