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KIPP DC

Director of Operations

KIPP DC, Washington, District of Columbia, us, 20022

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Director of Operations

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Job Summary The Director of Operations role is an integral part of the Information & Operations team, ensuring all non‑instructional components of daily operations are effectively managed and executed by campus operations teams. The starting salary range for this role is $125,223–$138,403. This is a full‑time, occasionally flexible role based at 2 KIPP DC campuses with an anticipated start date of February 2026.

About KIPP DC For 25 years, KIPP DC has partnered with students, families, and the community to create joyful, academically excellent schools across the nation’s capital. Today, our network of 22 schools educates more than 7,500 students in grades PreK3‑12, supported by 1,500 dedicated teachers, leaders, and staff. Our work is grounded in five pillars – Academic Excellence, Joy & Sense of Belonging, Highly Effective Teachers and Leaders, Safe, Structured, and Nurturing Learning Environments, and Commitment to College Readiness – which ensure every student is equipped with the knowledge, skills, and confidence to pursue success in college, careers, and beyond.

About The Role As the Director of Operations, you will play a key role on the Regional Operations team, overseeing non‑instructional operations at 2 KIPP DC campuses to enable school leaders to focus on teaching and learning. You will also ensure adherence to established internal control policies and procedures and maintain compliance within the organization. This is an exempt position and will report to the Managing Director of Operations.

Location and Type of Work This headquarters team is focused on being responsive to our schools and meeting the needs of our students and families. Schools operate in person and the role will regularly provide on‑site support to school teams, frequently partner with other headquarters teams, or regularly work in multiple locations. Because of the nature of the work, this role allows for occasional flexibility and will be required to be onsite 4 days per week.

Responsibilities The percentages for each key responsibility are estimates, and other duties may be assigned. Flexibility and responsiveness are encouraged to accommodate organizational needs.

School Operations Leadership & Team Management (25%) Collaborate with Deputy Chief of Schools on campus‑wide and school‑specific operations issues; hire, manage, coach, and develop Assistant Principals of Operations or Campus Directors of Operations; coach them to collaborate with school leaders on developing and implementing a school‑wide operations vision; support them with hiring and managing their campus operations teams; provide oversight for school and network‑based projects and assist with special projects.

Academic Operations (25%) Work with the regional academic, administrative, and support teams to strategize on systems that accurately track student records; supervise logistics for student assessments; provide oversight in collaboration with the recruitment team to ensure 100% enrollment; oversee the creation of the school’s yearly class schedule; supervise the development and execution of student assessments and grading systems; use strategic thinking to address challenges in student records management and enrollment processes; ensure campus‑level review and analysis of student data to inform decision‑making and generate actionable insights for school leadership.

Workstream Management (20%) Serve as lead for 1-2 operations‑related workstreams (Athletics, Facilities, Finance, Meal Program, Safety, Team Management); collaborate with HDQ‑based workstream leaders to facilitate trainings, coordinate alignment on new initiatives, and ensure operational compliance at campuses; manage and execute projects to improve the efficiency and effectiveness of HDQ‑ and campus‑based operations.

School Operations (15%) Facilities & Maintenance – ensure the Assistant Principal of Operations oversees most facilities issues and intervenes when needed; conduct regular facilities assessments. Finance & Purchasing – monitor fiscal performance and compliance of budgets; ensure execution of procurement processes. Safety – ensure all campuses are prepared for emergencies, conduct drills and trainings, support during security crises, conduct regular assessment of arrival and dismissal procedures, and hold vendor staff accountable for student, staff, and family safety.

School‑wide Systems (15%) Conduct regular assessments of campus operations to ensure systems and processes are being developed and adhered to; engage in cross‑team initiatives with headquarters.

Requirements & Preferences Required Qualifications

Bachelor’s degree

7+ years of professional work experience with progressing levels of responsibility

5+ years of program and people management experience

Project planning experience with a demonstrated ability to see large projects through to completion

Excellent organizational, verbal, and written communication skills

Ability to identify inefficiencies and generate creative solutions

A sense of urgency and ability to proactively and effectively prioritize multiple high‑impact initiatives and tasks

A passion for being part of a team‑oriented, mission‑driven culture

Preferred Qualifications

Master’s degree in business or K‑12 education

Previous school and/or school operations experience

Familiarity with finance and accounting principles, preferably at a non‑profit organization

Previous experience in a customer service‑oriented role

Physical Requirements

Ability to travel to various KIPP DC schools

Ability to work on select nights and weekends

Demonstrated Excellence In The Following Areas

Commitment to Students and Schools: Demonstrates commitment to education reform, believing in every child’s potential for success and prioritizing students, schools, and the essential role of families.

Strategic Thinking and Problem Solving: Finds creative solutions to challenges that achieve broader goals of team and organization.

Project Management: Sets a high bar for own work and supports others to achieve desired team outcomes.

Communications and Influence: Demonstrates adept communication skills and influence to advance work by adjusting content and style.

Teamwork: Contributes to a supportive team culture, fostering diverse work styles and maintaining a high performance standard.

Trust and Collaboration: Establishes and nurtures effective relationships with a diverse set of stakeholders to support the best outcomes for our work.

Cultural Humility: Advances KIPP DC’s commitment to anti‑racism by creating a diverse, equitable, and inclusive environment.

Continuous Learning: Commits to continuous learning through feedback, self‑reflection, humility, and action.

Benefits & Compensation

The anticipated starting salary range for this position is $125,223–$138,403.

Robust benefits package including medical, dental, and vision insurances; voluntary benefits; and employer‑paid benefits such as short‑term and long‑term disability, life insurance, and a membership to One Medical.

403(b) retirement account with a 3% employer contribution and a 3% match with vesting after three years.

Equal Employment Opportunity Employer KIPP DC Public Schools does not discriminate against, or tolerate discrimination against, employees or applicants for employment on any legally‑recognized basis or protected class. We commit to a diverse, equitable, and inclusive environment for all.

Please Note: If you encounter difficulties submitting your application or fail to receive a confirmation email after applying, kindly reach out to Danica Cunningham at danica.cunningham@kippdc.org. Please include your name, resume, and specify the role you are applying for in your email.

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