Senior Technical Recruiter, Leadership Job at Decagon in San Francisco

About Decagon

Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experience. Our AI agents provide intelligent, human‑like responses across chat, email, and voice, resolving millions of customer inquiries across every language and at any time. Since coming out of stealth, Decagon has experienced rapid growth. We partner with industry leaders like Hertz, Eventbrite, Duolingo, Oura, Bilt, Curology, and Samsara to redefine customer experience at scale. We've raised over $200M from Bain Capital Ventures, Accel, a16z, BOND Capital, A*, Elad Gil, and notable angels such as the founders of Box, Airtable, Rippling, Okta, Lattice, and Klaviyo. We’re an in‑office company, driven by a shared commitment to excellence and velocity. Our values—customers are everything, relentless momentum, winner’s mindset, and stronger together—shape how we work and grow as a team.

About The Team

Decagon’s Talent team partners directly with company leadership to shape org design, define what exceptional looks like, and hire the people who will shape our future. We’re Gen AI‑native and constantly pushing the boundaries of how Talent teams operate - moving fast, solving hard problems, and playing a critical role in building a world‑class organization.

About The Role

Decagon is rapidly scaling and is looking for a Leadership Recruiter to focus on hiring senior and executive‑level technical leaders. In this role, you will partner closely with founders and senior leaders to build the leadership layer across Engineering, Product and Design. This role is for someone who thrives in high‑impact, high‑judgment hiring. You will have significant ownership and autonomy, and play a critical role in shaping how Decagon scales its technical leadership as the company grows.

In this role, you will

• Partner closely with company leaders and Co‑Founders to hire technical leadership roles, including Staff+ ICs, Engineering Managers, Directors, and select executive‑level hires
• Act as a trusted advisor to leadership on org design, leadership gaps, leveling, and succession planning
• Proactively source, engage, and close senior technical leaders in highly competitive markets
• Develop and apply a clear point of view on what great technical leadership looks like at different stages of company growth
• Build and continuously improve interview processes to ensure high signal, speed, and an exceptional candidate experience
• Lead by example and mentor other recruiters on leadership hiring best practices
• Own hiring goals for leadership roles across key technical organizations
• Lead or contribute to broader Talent initiatives across areas such as employer branding, recruiting operations, and candidate experience
• Operate with a strong one‑team mindset to deliver against ambitious, company‑wide hiring goals

Your background looks something like this

• 10+ years of experience in full‑cycle recruiting, with significant focus on technical leadership or senior technical hiring
• Proven success building and scaling leadership teams in competitive, high‑growth environments
• Strong judgment and credibility when partnering with founders, executives, and senior engineering leaders
• An effective communicator who builds trust quickly with both candidates and stakeholders
• Experience owning OKRs and delivering complex, cross‑functional initiatives
• Comfort operating in ambiguity and a fast‑paced environment with high expectations

Even better

• Bring deep knowledge of the AI talent landscape and a network of top‑tier candidates
• Use data proactively to unblock hiring challenges and inform decision‑making
• Have a sharp eye for talent and a clear philosophy on what separates the exceptional from the great

Compensation

$200,000.00 – $275,000.00 per year + equity

Compensation Range: $200K – $275K

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Human Resources

Industries

Software Development

Location

San Francisco, CA