Konica Minolta Business Solutions Canada is hiring: Production Systems Expert in

About Konica Minolta

Solutions d’affaires Konica Minolta (Konica Minolta) a entamé son parcours il y a plus de 150 ans, avec la volonté de voir et de faire les choses autrement. Elle fait équipe avec ses clients pour donner forme à leurs idées en appuyant leur transformation numérique grâce à un riche portefeuille de solutions pour un milieu de travail connecté et futé. Parmi ses technologies d’affaires, on retrouve des services de TI, la gestion intelligente de l’information, des solutions de sécurité vidéo et des services d’impression gérés ainsi que des technologies de bureau et des solutions d’impression industrielle et commerciale. L’année 2025 marque le 20e anniversaire de l’entrée de Konica Minolta dans le marché de l’impression de production; l’entreprise souligne « 20 années d’excellence, d’innovation et de résultats » tout en continuant d’être une figure de proue dans l’impression numérique commerciale. C’est aussi l’année où la marque bizhub de Konica Minolta célèbre ses 20 ans, au cours desquels la gamme a révolutionné la technologie de bureau, redéfini les processus des entreprises, et évolué continuellement pour répondre aux besoins des milieux de travail modernes, mue par les avancées technologiques et la volonté d’innover. Konica Minolta est fière de faire partie du palmarès 2025 des meilleurs grands employeurs d’Amérique de Forbes, d’avoir figuré à plusieurs reprises au palmarès CRN des 500 fournisseurs de services gérés, d’avoir été nommée la marque numéro un en matière de fidélité des clients sur le marché des appareils de bureau multifonctions par Brand Keys pendant 18 années consécutives, et de s’être vue décerner les prix BLI « A3 Line of the Year » 2021 et 2025 et « Most Colour Consistent A3 Brand » 2021‑2023 de Keypoint Intelligence pour sa gamme bizhub One i-Series.

Overview

This position will be primarily based in the Washington, DC and Southern Maryland area. Are you mechanistically inclined and excited about establishing a growth‑oriented career? Join Konica Minolta as a Production Systems Expert to demonstrate your expertise in production print products and grow your skills in our wide breadth of technologically advanced products and services. We have opportunities for career growth in all areas of the company! Join us now and receive a $1,500 sign‑on bonus! At Konica Minolta, we partner with our clients to design the Future of Work by managing and enhancing their printing equipment capabilities, optimizing cloud data security and functionality, offering managed print, IT and automation services, and so much more! This is a great opportunity to learn new technologies while growing your career with an industry leader.

What You’ll Do

• Perform maintenance and repairs on Konica Minolta production print products to include technical diagnostics, break/fix, installation, hardware removal and troubleshoot connectivity
• Responsible to use and maintain a variety of tools and gauges to repair and diagnose production machinery
• Ability to drive to customer sites within assigned territory, track inventory supply and keep customers informed on scheduling
• Represent Konica Minolta in a professional manner and develop trusted customer relationships while maintaining a high level of customer satisfaction
• Demonstrate progress in troubleshooting techniques and productivity
• Log service visits and document updates for each client account
• Collaborate with the Account Management team and other technicians as needed to help resolve customer issues and expand market share of products
• May be required to be available after hours on an on‑call basis

What We Offer

• Hands on and computer‑based training to further your knowledge on advanced technology products & services
• Exposure to IT networks and services with career growth opportunities
• Competitive car allowance program and paid mileage
• Company‑provided laptop and phone
• An inclusive and flexible workplace environment that highly values sharing of new perspectives
• Comprehensive benefits package including paid holidays, vacation and sick time, medical/dental, 401(k), employee assistance and tuition reimbursement programs

Qualifications

• 3+ years of experience servicing/repairing office equipment, production printer experience preferred
• High School Diploma/GED or equivalent experience
• Reliable transportation to drive to customer sites daily
• Exposure to IT Networks or A+ / N+ Certifications are a plus

Location & Salary

Rockville, MD $66,900.00–$81,800.00

Equal Opportunity Employer

Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law. Konica Minolta Business Solutions (Canada) Ltd. is an equal opportunity employer. Solutions d’affaires Konica Minolta (Canada) Ltée. est un employeur d'opportunité égale.