Office Assistant 2 - NY HELPS Job at StateJobsNY in Schenectady

Licensing Bureau Application Process Assistant

Under the general direction of the Office Assistant 3 the incumbent will be responsible for the application process for the Licensing Bureau. The application process consists of entering data into the Bureau's respective database and imaging or scanning of all files as a part of the Bureau's electronic repository of documents. Responsibilities will include, but not be limited to, the following:

• Review and process applications for gaming, horse racing, charitable gaming, and lottery as necessary.
• Process and research DCJS reports on prospective applicants. Scan fingerprint information into electronic system in order to receive results back for licensure determination.
• Draft approval letters for applicants of gaming, horse racing, charitable gaming, and lottery as needed once applications are reviewed and recommended for licensure.
• Communicate with individuals or entities regarding application deficiencies and track responses and follow-up as necessary.
• Enter and maintain the workflow into the Bureau's respective databases and scan required documents as part of the Bureau's electronic databases. Interact with the public and the Commission's central staff and regional offices to ensure adherence to all licensing procedures.
• Respond to license status requests. Answer questions from and provide information to various parties regarding agency activities, transactions, and procedures. Refer inquiries as necessary.
• Operate various communication systems such as telephones and computers; and keep records of such communications.
• Ensure licensed individuals adhere to required disclosures for information by preparing written correspondence. Track response returns and assesses whether the information is sufficient based on Commission requirements.

NY HELPS: This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At this time, agencies may recruit and hire employees by making temporary appointments. In May 2024, if a temporary NY HELPS employee is satisfactorily performing in the position, the appointment will be changed from temporary pending Civil Service Commission Action to permanent non-competitive and the official probationary period will begin. At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

Individuals certified eligible for the 55-b/c program under the Governor's Program to Hire Persons/Veterans with Disabilities pursuant to Section 55-b/c of the Civil Service Law are encouraged to apply. To be considered, 55-b/c candidates must provide a copy of their letter of eligibility with their response and meet the NY HELPS minimum qualifications listed below. No Exam Required under NY HELPS.

The NYS Gaming Commission is an equal opportunity employer, and we recognize that diversity in our workforce is critical to fulfilling our mission. We encourage applicants from all communities to apply.

We offer a comprehensive benefits package, including:

• 13 paid holidays, 5 personal days, and a minimum of 13 vacation days per year
• Paid sick leave (CSEA and PEF employees- 13 days; M/C employees- 8 days plus free enrollment into the Income Protection Program for short-term and long-term disability coverage).
• Choice of several affordable and competitive health insurance plans
• Dental and vision insurance plans at no additional cost
• Membership in the NYS Employee's Retirement System
• NYS Deferred Compensation Investment Plan
• Eligibility to apply for Public Service Loan Forgiveness (PSLF) (full-time employees)
• Eligibility to apply for tuition reimbursement for qualifying employees and courses
• Paid Parental Leave for all employees and Paid Family Leave (M/C Only).

Some positions may require additional credentials or a background check to verify your identity.