Epiphany Wellness
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Program Director
role at
Epiphany Wellness
Base Pay Range $70,000.00/yr - $85,000.00/yr
Job Summary Epiphany Wellness is seeking a Program Director to provide leadership, clinical oversight, and operational management for our outpatient mental health and substance use disorder programs. This role is responsible for the overall performance, culture, and compliance of the program and requires a strong, visible onsite presence with a hands‑on leadership approach. The Program Director serves as a key leader supporting staff, clinical quality, and daily operations while ensuring services are delivered in alignment with evidence‑based practices, regulatory requirements, and organizational standards. This role includes 24‑hour management responsibilities, including on‑call coverage, and requires the ability to respond effectively to clinical, operational, and staffing needs.
Responsibilities Program Leadership & Culture
Provide consistent, visible onsite leadership to support staff, clients, and daily program operations.
Foster a positive, respectful, and professional workplace culture grounded in accountability, collaboration, and ethical practice.
Model strong leadership behaviors, including clear communication, approachability, and sound decision‑making.
Address staff concerns, performance issues, and operational challenges promptly and professionally.
Support staff engagement, morale, and retention through coaching, feedback, and recognition.
Clinical Oversight & Quality
Ensure delivery of high‑quality, client‑centered outpatient MH/SUD services consistent with evidence‑based practices.
Oversee clinical programming, group structure, individual services, and coordination of care.
Monitor clinical documentation for quality, timeliness, and compliance with internal policies and external regulations.
Collaborate with clinical supervisors and leadership to identify and address trends, gaps, or risks in care delivery.
Support treatment team collaboration, case consultation, and appropriate clinical escalation.
Operations & Compliance
Oversee day‑to‑day program operations, including scheduling, staffing coverage, census management, and workflow efficiency.
Ensure compliance with all applicable state, federal, accreditation, and payer requirements.
Partner with utilization review, billing, and administrative teams to support continuity of care and operational alignment.
Participate in audits, corrective action planning, and quality improvement initiatives as needed.
Staff Supervision & Development
Directly supervise clinical and non‑clinical leadership staff as assigned.
Ensure staff receive appropriate onboarding, training, and ongoing supervision.
Conduct performance evaluations, support professional development, and address performance concerns when necessary.
Promote autonomy within roles while maintaining clear expectations and accountability.
Collaboration & Communication
Serve as a key liaison between onsite staff and executive leadership.
Communicate program updates, expectations, and initiatives clearly and consistently.
Support interdisciplinary collaboration across departments to enhance client outcomes and operational success.
Represent the program professionally with external partners, referral sources, and stakeholders as appropriate.
Qualifications
Master’s degree in behavioral health, social work, counseling, psychology, or a related field strongly preferred. Licensure is preferred but not required.
Minimum of five (5) years of demonstrated leadership experience in outpatient mental health and/or substance use disorder treatment.
Strong working knowledge of outpatient MH/SUD clinical models, regulations, and standards of care.
Proven ability to lead teams onsite, manage competing priorities, and maintain program stability.
Exceptional communication, organizational, and problem‑solving skills.
Preferred Qualifications
Experience with program development, quality improvement, or multi‑disciplinary team leadership.
Familiarity with utilization review processes, documentation standards, and payer expectations.
Key Competencies
Hands‑on, present leadership style
Strong understanding of outpatient MH/SUD treatment
Culture‑builder with high emotional intelligence
Accountability‑driven and solutions‑focused
Calm, ethical decision‑maker in complex situations
Ability to balance clinical integrity with operational demands
Work Environment This role requires a strong onsite presence to support staff, clients, and daily operations. The Program Director is expected to be actively engaged in the life of the program and serve as a visible, accessible leader. The position includes 24‑hour management responsibility, including on‑call coverage as required.
Who we are Epiphany Wellness is a state‑of‑the‑art behavioral health outpatient facility offering PHP, IOP, and OP treatment. Our expert, evidence‑based program provides personalized care tailored to each individual, with a clinical team that creates custom‑tailored recovery plans for each patient.
What we offer
Competitive salary
Flexible schedule
Comprehensive benefits package including medical, dental, and vision
Tuition reimbursement
Vacation and sick benefits
Paid holidays
A company culture of promotions from within, with a start‑up atmosphere allowing for varied and rapid career development
Equal Opportunity Employer Epiphany Wellness is an equal‑opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Epiphany Wellness makes hiring decisions based solely on qualifications, merit, and business needs at the time.
Employment Type Full‑time
Seniority Level Director
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Program Director
role at
Epiphany Wellness
Base Pay Range $70,000.00/yr - $85,000.00/yr
Job Summary Epiphany Wellness is seeking a Program Director to provide leadership, clinical oversight, and operational management for our outpatient mental health and substance use disorder programs. This role is responsible for the overall performance, culture, and compliance of the program and requires a strong, visible onsite presence with a hands‑on leadership approach. The Program Director serves as a key leader supporting staff, clinical quality, and daily operations while ensuring services are delivered in alignment with evidence‑based practices, regulatory requirements, and organizational standards. This role includes 24‑hour management responsibilities, including on‑call coverage, and requires the ability to respond effectively to clinical, operational, and staffing needs.
Responsibilities Program Leadership & Culture
Provide consistent, visible onsite leadership to support staff, clients, and daily program operations.
Foster a positive, respectful, and professional workplace culture grounded in accountability, collaboration, and ethical practice.
Model strong leadership behaviors, including clear communication, approachability, and sound decision‑making.
Address staff concerns, performance issues, and operational challenges promptly and professionally.
Support staff engagement, morale, and retention through coaching, feedback, and recognition.
Clinical Oversight & Quality
Ensure delivery of high‑quality, client‑centered outpatient MH/SUD services consistent with evidence‑based practices.
Oversee clinical programming, group structure, individual services, and coordination of care.
Monitor clinical documentation for quality, timeliness, and compliance with internal policies and external regulations.
Collaborate with clinical supervisors and leadership to identify and address trends, gaps, or risks in care delivery.
Support treatment team collaboration, case consultation, and appropriate clinical escalation.
Operations & Compliance
Oversee day‑to‑day program operations, including scheduling, staffing coverage, census management, and workflow efficiency.
Ensure compliance with all applicable state, federal, accreditation, and payer requirements.
Partner with utilization review, billing, and administrative teams to support continuity of care and operational alignment.
Participate in audits, corrective action planning, and quality improvement initiatives as needed.
Staff Supervision & Development
Directly supervise clinical and non‑clinical leadership staff as assigned.
Ensure staff receive appropriate onboarding, training, and ongoing supervision.
Conduct performance evaluations, support professional development, and address performance concerns when necessary.
Promote autonomy within roles while maintaining clear expectations and accountability.
Collaboration & Communication
Serve as a key liaison between onsite staff and executive leadership.
Communicate program updates, expectations, and initiatives clearly and consistently.
Support interdisciplinary collaboration across departments to enhance client outcomes and operational success.
Represent the program professionally with external partners, referral sources, and stakeholders as appropriate.
Qualifications
Master’s degree in behavioral health, social work, counseling, psychology, or a related field strongly preferred. Licensure is preferred but not required.
Minimum of five (5) years of demonstrated leadership experience in outpatient mental health and/or substance use disorder treatment.
Strong working knowledge of outpatient MH/SUD clinical models, regulations, and standards of care.
Proven ability to lead teams onsite, manage competing priorities, and maintain program stability.
Exceptional communication, organizational, and problem‑solving skills.
Preferred Qualifications
Experience with program development, quality improvement, or multi‑disciplinary team leadership.
Familiarity with utilization review processes, documentation standards, and payer expectations.
Key Competencies
Hands‑on, present leadership style
Strong understanding of outpatient MH/SUD treatment
Culture‑builder with high emotional intelligence
Accountability‑driven and solutions‑focused
Calm, ethical decision‑maker in complex situations
Ability to balance clinical integrity with operational demands
Work Environment This role requires a strong onsite presence to support staff, clients, and daily operations. The Program Director is expected to be actively engaged in the life of the program and serve as a visible, accessible leader. The position includes 24‑hour management responsibility, including on‑call coverage as required.
Who we are Epiphany Wellness is a state‑of‑the‑art behavioral health outpatient facility offering PHP, IOP, and OP treatment. Our expert, evidence‑based program provides personalized care tailored to each individual, with a clinical team that creates custom‑tailored recovery plans for each patient.
What we offer
Competitive salary
Flexible schedule
Comprehensive benefits package including medical, dental, and vision
Tuition reimbursement
Vacation and sick benefits
Paid holidays
A company culture of promotions from within, with a start‑up atmosphere allowing for varied and rapid career development
Equal Opportunity Employer Epiphany Wellness is an equal‑opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Epiphany Wellness makes hiring decisions based solely on qualifications, merit, and business needs at the time.
Employment Type Full‑time
Seniority Level Director
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