Pura Vida Miami
General Manager – Pura Vida Miami
Join our lifestyle brand to manage and lead the Pura Vida Miami restaurant, ensuring exceptional customer service and operational excellence.
Base Pay Range $90,000.00/yr - $95,000.00/yr
Overview We are a lifestyle brand on a mission to provide simple, wholesome food and beverage items that fit today's lifestyle, offering an intimate, yet fast and consistent, experience to our customers. Join a thriving and ever‑growing brand.
Principal Responsibilities / Essential Job Functions
Motivate and direct team members to exceed customer expectations with fast and friendly service in clean surroundings.
Oversee inventory management, labor allocation, and use financial analysis to optimize restaurant performance.
Handle daily ordering and invoicing at the store level.
Provide training and mentorship for new employees and managers across all restaurant stations, leveraging team collaboration.
Ensure strict adherence to food safety regulations.
Uphold and reinforce all Pura Vida procedures and policies at the store level.
Efficiently organize, schedule, and supervise team member shifts.
Maintain a strong floor presence to oversee and ensure exceptional customer service.
Direct staff while on the floor to ensure smooth operations and address any issues promptly.
Monitor and manage the expo station to guarantee timely and accurate food delivery to customers.
Lead by example in providing exemplary customer service and addressing customer concerns effectively.
Support recruitment, selection, hiring, and talent retention initiatives at the store.
Recruit and develop talented employees, building organizational capacity and bench strength.
Create an environment that encourages innovation and development.
Requirements
2+ years of management experience in the hospitality/restaurant industry.
College education preferred, but not required.
Hard‑working, enthusiastic leader with strong communication, organizational and problem‑solving skills.
Friendly and professional demeanor with strong customer service skills.
Ability to multitask in a fast‑paced, demanding environment.
Passionate about health and wellness is a bonus.
Must be able to frequently lift or move up to 50 pounds.
Bilingual proficiency (English and Spanish) is a plus.
Advanced typing/ basic knowledge of Excel and POS systems.
Benefits
Health & Wellness – Medical, Dental & Vision
PTO
Discounted Meals
Growth Opportunities
401(k) Plan with Company Match
Additional Information The general nature and level of work being performed by persons assigned to this job classification are contained in this job description. This job description should not be construed as an exhaustive list of all responsibilities, essential job functions, duties, skills required and other job requirements of personnel in this role. All employees may be required to perform duties outside of their normal responsibilities from time to time as needed. Management reserves the right to assign or reassign duties and responsibilities to the job at any time.
Equal Employment Opportunity Pura Vida Miami is proud to be an equal opportunity employer. We are committed to creating a workplace where diversity is celebrated and everyone feels welcome, regardless of race, color, religion, national origin, age, sex, sexual orientation, gender identity or expression, disability, veteran status, or any other legally protected characteristic. We believe that building a team with diverse perspectives and experiences makes us stronger, more creative, and more connected to the communities we serve.
Agency Disclaimer We’ve got this covered! At Pura Vida Miami, our Talent Acquisition team leads all hiring efforts internally. We do not accept unsolicited resumes from agencies. Any resumes sent our way without a signed agreement in place will be considered property of Pura Vida Miami and we won’t be responsible for any fees.
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Base Pay Range $90,000.00/yr - $95,000.00/yr
Overview We are a lifestyle brand on a mission to provide simple, wholesome food and beverage items that fit today's lifestyle, offering an intimate, yet fast and consistent, experience to our customers. Join a thriving and ever‑growing brand.
Principal Responsibilities / Essential Job Functions
Motivate and direct team members to exceed customer expectations with fast and friendly service in clean surroundings.
Oversee inventory management, labor allocation, and use financial analysis to optimize restaurant performance.
Handle daily ordering and invoicing at the store level.
Provide training and mentorship for new employees and managers across all restaurant stations, leveraging team collaboration.
Ensure strict adherence to food safety regulations.
Uphold and reinforce all Pura Vida procedures and policies at the store level.
Efficiently organize, schedule, and supervise team member shifts.
Maintain a strong floor presence to oversee and ensure exceptional customer service.
Direct staff while on the floor to ensure smooth operations and address any issues promptly.
Monitor and manage the expo station to guarantee timely and accurate food delivery to customers.
Lead by example in providing exemplary customer service and addressing customer concerns effectively.
Support recruitment, selection, hiring, and talent retention initiatives at the store.
Recruit and develop talented employees, building organizational capacity and bench strength.
Create an environment that encourages innovation and development.
Requirements
2+ years of management experience in the hospitality/restaurant industry.
College education preferred, but not required.
Hard‑working, enthusiastic leader with strong communication, organizational and problem‑solving skills.
Friendly and professional demeanor with strong customer service skills.
Ability to multitask in a fast‑paced, demanding environment.
Passionate about health and wellness is a bonus.
Must be able to frequently lift or move up to 50 pounds.
Bilingual proficiency (English and Spanish) is a plus.
Advanced typing/ basic knowledge of Excel and POS systems.
Benefits
Health & Wellness – Medical, Dental & Vision
PTO
Discounted Meals
Growth Opportunities
401(k) Plan with Company Match
Additional Information The general nature and level of work being performed by persons assigned to this job classification are contained in this job description. This job description should not be construed as an exhaustive list of all responsibilities, essential job functions, duties, skills required and other job requirements of personnel in this role. All employees may be required to perform duties outside of their normal responsibilities from time to time as needed. Management reserves the right to assign or reassign duties and responsibilities to the job at any time.
Equal Employment Opportunity Pura Vida Miami is proud to be an equal opportunity employer. We are committed to creating a workplace where diversity is celebrated and everyone feels welcome, regardless of race, color, religion, national origin, age, sex, sexual orientation, gender identity or expression, disability, veteran status, or any other legally protected characteristic. We believe that building a team with diverse perspectives and experiences makes us stronger, more creative, and more connected to the communities we serve.
Agency Disclaimer We’ve got this covered! At Pura Vida Miami, our Talent Acquisition team leads all hiring efforts internally. We do not accept unsolicited resumes from agencies. Any resumes sent our way without a signed agreement in place will be considered property of Pura Vida Miami and we won’t be responsible for any fees.
#J-18808-Ljbffr