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Design Within Reach

General Manager - Birmingham

Design Within Reach, Lansing, Michigan, United States

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Why Join Us? At Design Within Reach, home comes first. We believe in creating and sourcing pieces that move with you and are meant to be enjoyed over a lifetime – from home to home, generation to generation. For us, that means exceptionally crafted, built‑to‑last, and beautifully designed furnishings.

Our purpose is design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of Design Within Reach means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. Our success allows us to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

DWR at MillerKnoll is the perfect opportunity for you to grow your career in the interior design industry.

What We Offer

Competitive base salary with commission on shipped items

Performance‑based bonus plan

Medical, dental, and vision insurance

Self‑managed vacation, paid holidays, and parental leave

401(k) with 4% company match

Commuter benefits up to $150/month

Generous employee discounts

And more!

About the Role Design Within Reach at MillerKnoll is a retail environment and a community center for design, inviting constant interaction between customers, furniture, and our team. You will learn the stories behind our iconic products from designers such as Charles and Ray Eames, Jens Risom, and manufacturers like Herman Miller and Knoll. General Managers are responsible for all leadership activities within the Studio and will report to a Regional Manager.

What You’ll Do

Build trusting relationships by developing, leading, and motivating a team through goal setting and providing consistent recognition, coaching, feedback, and training.

Manage the full‑life cycle of talent acquisition, including partnering with Human Resources for performance management related situations.

Ensure Studio procedures are followed to represent the best in design by utilizing visual directives, presentation, and general housekeeping standards in order to maximize profit and manage expense control goals.

Lead the team on creating floor plans, design presentations, weekly trade, and home visits.

Build positive working relationships within the Studio, work with the Regional Manager, and share business insights, best practices, and strategies to grow the business.

Does This Sound Like You?

Retail management experience preferred

Demonstrated design skills and a passion for the design profession.

Financial literacy, business acumen and ability to manage budgetary responsibilities.

Proficiency with MS Office software, web navigation and 3‑D rendering programs.

Able to routinely move objects weighing more than 20 pounds and to understand safety requirements.

Who We Hire Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. Design Within Reach is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.

This organization participates in E‑Verify Employment Eligibility Verification. In general, MillerKnoll positions are closed within 45 days and are open for applications for a minimum of 5 days. We encourage prospective candidates to submit their application(s) expediently so they do not miss out on our opportunities. MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at careers_help@millerknoll.com.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Management and Manufacturing

Industries

Furniture

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