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ProKatchers

Medical Receptionist

ProKatchers, Petoskey, Michigan, United States

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Job Title :

Medical Receptionist

Location :

Petoskey, MI

Duration :

3 Months

Education :

High School Diploma or GED required

Shift Details :

8:00 AM – 5:00 PM

Specific Skills : Greet and check in/outpatients and visitors with professionalism. Answer phone inquiries and provide a comforting presence for anxious patients. Schedule, confirm, and reschedule patient appointments using EHR software while optimizing provider schedules. Obtain, update, and maintain patient demographic, personal, and financial information accurately, ensuring HIPAA compliance. Verify insurance coverage, process patient payments, and assist with insurance claims. Manage multi-line phone systems, route calls/messages, and coordinate communication between patients and healthcare providers. General office duties including filing, scanning, mail management, and supply monitoring/ordering. Minimum 2 years of receptionist experience in a healthcare or clinic setting Experience with Cerner EHR system