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OpenAI

Account Director, Digital Native

OpenAI, New York, New York, us, 10261

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Account Director, Digital Native – OpenAI We invite applications for the

Account Director, Digital Native

role at

OpenAI . This position is based in New York City and offers a hybrid work model of 3 days in the office per week with relocation assistance for new employees.

About the Team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long‑term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.

In pursuit of this mission, our Go To Market (GTM) team helps customers learn how to leverage and deploy our highly capable AI products across their business. The team, made of Sales, Solutions, Support, Marketing, and Partnership professionals, works together to create valuable solutions that bring AI to as many users as possible.

About the Role Our Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role blends technical understanding, vision, partnership, and value‑driven strategy. You will be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI.

In This Role, You’ll

Manage a portfolio of customer accounts, developing and executing strategies for a comprehensive account plan

Support your customer accounts from initial engagement to successful deployment and through to renewal

Partner with solutions and research engineering to build and execute complex customer programs and projects

Own a revenue target

Manage revenue forecasts

Analyze key account metrics to create reports and provide insights to internal and external stakeholders

Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies

Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering

Support the recruitment and onboarding of other teammates

Support the development of company culture

We’re Seeking Someone With Experience Including

14+ years selling and renewing platform‑as‑a‑service and/or software‑as‑a‑service

Designing and executing complex deal strategies

Supporting the growth of fast‑growing, high‑performance companies

Working directly with c‑level executives

Communicating technical concepts to customers and internal stakeholders

Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence

You Might Thrive In This Role If You

Are customer‑centric, motivated to deeply understand your customer’s priorities and help them achieve their vision for using our models to improve their products and services, building strong relationships with executives and professionals across functions and serving as a trusted advisor.

Have a passion or deep curiosity in artificial intelligence and embrace the opportunity to help deploy our technology in a way that benefits humanity, succeeding in educating customers on AI and how to plan for the future.

Are a builder, excited to impact how our company operates and scales, building strong systems and processes from the ground up and executing them with precision.

Are excited by new challenges, willing to experiment with new solutions, and enjoy the process of solving problems that do not have ready answers.

Are a strategist who deeply understands go‑to‑market best practices and raises the bar for our organization, thinking and planning forward on the order of years and bringing internal and external stakeholders along with your strategy.

Compensation Range $350 K

Seniority level Mid‑Senior level

Employment type Full‑time

Job function Sales and Business Development

Industry Research Services

OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general‑purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s

Affirmative Action and Equal Employment Opportunity Policy Statement .

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US‑based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non‑public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

To notify OpenAI that you believe this job posting is non‑compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

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