West Monroe
Director, Technology Transformation & Program Leadership
West Monroe, Chicago, Illinois, United States, 60290
Director, Technology Transformation & Program Leadership
West Monroe is seeking a highly experienced
Director, Technology Transformation & Program Leadership
to join our Operations Excellence practice within the Enterprise Strategy & Execution (ES&E) discipline. This senior transformation leader will guide large‑scale enterprise technology transformations—such as ERP, CRM, and HCM—while serving as the client’s trusted program leader and executive advisor. What You’ll Do
Lead enterprise technology transformations, coordinating business, technology, and change workstreams across multiple stakeholders. Develop roadmaps and value cases, including quantified business benefits, cost‑saving opportunities, and ROI metrics for transformations. Act as a trusted advisor to executive sponsors, translating strategy into executable roadmaps and driving informed decision‑making. Ensure programs deliver measurable business outcomes through strong governance, risk management, and value realization. Design, stand up, and lead Transformation Offices that integrate program governance, technology delivery, change management, enterprise architecture alignment, and benefits tracking. Assess client readiness and define operating models required to execute complex, technology‑enabled transformations. Partner with client IT and architecture leaders to ensure alignment between business capabilities, application landscapes, and delivery sequencing. Lead and govern third‑party system integrators, holding delivery partners accountable for scope, quality, timeline and outcomes. Support SI selection, mobilization, and execution, acting as an independent advisor to the client throughout the lifecycle. Manage delivery risks, dependencies, and executive escalations across vendors. Own delivery on engagements of moderate to high complexity, including scope, budget, profitability, team leadership, and client satisfaction. Collaborate with ES&E and technology leadership to shape firm strategy, offerings, and go‑to‑market approaches for technology‑enabled transformation. Support directors and partners in identifying, shaping, and pitching projects to new prospects and existing clients. Develop statements of work, pricing models, and delivery approaches that balance client value and firm economics. Contribute to thought leadership through presentations, points of view, and external publications. Lead, mentor, and develop managers and consultants, serving as a career advisor and supporting performance management. Participate in recruiting and talent development efforts. Qualifications
Bachelor’s degree or equivalent experience required. 10+ years of experience leading complex programs or portfolios, including enterprise technology transformations. Minimum of one of the following:
3+ full lifecycle major system implementations (e.g., ERP, CRM, HCM) with project/program management roles. 7+ years in a transformation office overseeing a large portfolio of initiatives. 2+ technology workstream lead roles for a merger or carve‑out in a moderate‑to‑high complexity transaction.
Proven experience leading complex programs involving third‑party system integrators, driving vendor governance and executive‑level issue management. Experience operating within or establishing Transformation Offices, PMOs, or integrated governance models. Strong working knowledge of enterprise architecture concepts, including business capabilities, application landscapes, and integration considerations. Interface with private equity operations and deal teams on aggressive timelines to inform on major risks, dependencies, decisions, and progress on transaction. Strong understanding of program and portfolio governance approaches (PMI, waterfall, Agile, SAFe). Excellent executive communication skills, building and maintaining relationships with C‑level executives and client stakeholders. Demonstrated business development experience, including account growth, proposal development, and pricing. Ability to work permanently in the United States without sponsorship. Ability to travel up to 50%. Benefits & Compensation
Competitive compensation includes a base salary range of $200,000–$275,000 USD, performance bonuses, and a comprehensive benefits package that includes medical, dental, vision, and basic life insurance, a 401(k) plan with company match, employee stock ownership opportunity, unlimited flexible time off, and paid parental leave. Equal Employment Opportunity
West Monroe is an Equal Employment Opportunity Employer. We believe in treating each employee and applicant for employment fairly and with dignity. We base our employment decisions on merit, experience, and potential, without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic prohibited by federal, state, or local law. To learn more about diversity, equity and inclusion at West Monroe, visit
westmonroe.com/inclusion . If you require a reasonable accommodation to participate in our recruiting process, please inquire by sending an email to
recruiting@westmonroe.com .
#J-18808-Ljbffr
West Monroe is seeking a highly experienced
Director, Technology Transformation & Program Leadership
to join our Operations Excellence practice within the Enterprise Strategy & Execution (ES&E) discipline. This senior transformation leader will guide large‑scale enterprise technology transformations—such as ERP, CRM, and HCM—while serving as the client’s trusted program leader and executive advisor. What You’ll Do
Lead enterprise technology transformations, coordinating business, technology, and change workstreams across multiple stakeholders. Develop roadmaps and value cases, including quantified business benefits, cost‑saving opportunities, and ROI metrics for transformations. Act as a trusted advisor to executive sponsors, translating strategy into executable roadmaps and driving informed decision‑making. Ensure programs deliver measurable business outcomes through strong governance, risk management, and value realization. Design, stand up, and lead Transformation Offices that integrate program governance, technology delivery, change management, enterprise architecture alignment, and benefits tracking. Assess client readiness and define operating models required to execute complex, technology‑enabled transformations. Partner with client IT and architecture leaders to ensure alignment between business capabilities, application landscapes, and delivery sequencing. Lead and govern third‑party system integrators, holding delivery partners accountable for scope, quality, timeline and outcomes. Support SI selection, mobilization, and execution, acting as an independent advisor to the client throughout the lifecycle. Manage delivery risks, dependencies, and executive escalations across vendors. Own delivery on engagements of moderate to high complexity, including scope, budget, profitability, team leadership, and client satisfaction. Collaborate with ES&E and technology leadership to shape firm strategy, offerings, and go‑to‑market approaches for technology‑enabled transformation. Support directors and partners in identifying, shaping, and pitching projects to new prospects and existing clients. Develop statements of work, pricing models, and delivery approaches that balance client value and firm economics. Contribute to thought leadership through presentations, points of view, and external publications. Lead, mentor, and develop managers and consultants, serving as a career advisor and supporting performance management. Participate in recruiting and talent development efforts. Qualifications
Bachelor’s degree or equivalent experience required. 10+ years of experience leading complex programs or portfolios, including enterprise technology transformations. Minimum of one of the following:
3+ full lifecycle major system implementations (e.g., ERP, CRM, HCM) with project/program management roles. 7+ years in a transformation office overseeing a large portfolio of initiatives. 2+ technology workstream lead roles for a merger or carve‑out in a moderate‑to‑high complexity transaction.
Proven experience leading complex programs involving third‑party system integrators, driving vendor governance and executive‑level issue management. Experience operating within or establishing Transformation Offices, PMOs, or integrated governance models. Strong working knowledge of enterprise architecture concepts, including business capabilities, application landscapes, and integration considerations. Interface with private equity operations and deal teams on aggressive timelines to inform on major risks, dependencies, decisions, and progress on transaction. Strong understanding of program and portfolio governance approaches (PMI, waterfall, Agile, SAFe). Excellent executive communication skills, building and maintaining relationships with C‑level executives and client stakeholders. Demonstrated business development experience, including account growth, proposal development, and pricing. Ability to work permanently in the United States without sponsorship. Ability to travel up to 50%. Benefits & Compensation
Competitive compensation includes a base salary range of $200,000–$275,000 USD, performance bonuses, and a comprehensive benefits package that includes medical, dental, vision, and basic life insurance, a 401(k) plan with company match, employee stock ownership opportunity, unlimited flexible time off, and paid parental leave. Equal Employment Opportunity
West Monroe is an Equal Employment Opportunity Employer. We believe in treating each employee and applicant for employment fairly and with dignity. We base our employment decisions on merit, experience, and potential, without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic prohibited by federal, state, or local law. To learn more about diversity, equity and inclusion at West Monroe, visit
westmonroe.com/inclusion . If you require a reasonable accommodation to participate in our recruiting process, please inquire by sending an email to
recruiting@westmonroe.com .
#J-18808-Ljbffr