County of Contra Costa
Fire District Information Systems Manager
County of Contra Costa, Concord, California, us, 94527
Lead the Digital Future of Public Safety
Are you a visionary IT leader prepared to connect cutting‑edge technology with life‑saving emergency services? The Contra Costa County Fire Protection District (CCCFPD) provides fire, rescue, and emergency medical services to over one million residents across 717 square miles.
The Opportunity: A Pivotal Moment for Innovation We are seeking to fill one (1) Fire District Information Systems Manager vacancy. This is a rare chance to join the District during a historic transition, marked by the completion of a $15 million next‑generation communications center, which includes a brand‑new data center powered by a $4.8 million investment in modern IT infrastructure.
Strategic Mission: Moving Beyond "Break/Fix"
Driving Digital Transformation : Lead the shift from siloed legacy databases to modern, integrated enterprise solutions (SaaS/Cloud/Hybrid) that optimize operations for Emergency Services, HR, and Finance.
Architect Mission‑Critical Resilience : Ensure 99.999% system availability for dispatch and emergency communications through robust redundancy planning, disaster recovery, and network architecture.
Championing Cybersecurity : Implement contemporary security frameworks (NIST, Zero Trust) to safeguard sensitive operational and medical data against complex threats.
Leading & Mentoring : Transform the IT Division into a proactive, customer‑centric service partner. Foster a culture of continuous learning, mentor staff, and manage key vendor relationships effectively.
Typical Responsibilities
Strategic Roadmapping : Design a 3–5 year technology roadmap that directly supports the District’s operational goals and assesses current capabilities.
Infrastructure Management : Oversee the lifecycle of the District’s LAN/WAN, virtual environments, and hardware, ensuring the new $4.8 million investment achieves maximum ROI.
Data‑Driven Decision Making : Implement Business Intelligence tools to help Command Staff visualize trends in emergency response and resource allocation.
Application Management & Integration : Direct the development, testing, and maintenance of applications, ensuring seamless interoperability between mission‑critical systems like CAD, RMS, and administrative platforms.
Technical Oversight : Plan and manage the District’s Local Area Networks, interface with the County’s Wide Area Network, install system software, maintain IT security, and provide technical user support while overseeing IT division personnel.
Project Leadership : Set priorities and review the work of staff developing new/revised database applications for personnel, budget, inspections, investigations, EMS record keeping, training, etc.
Qualifications
Modern Technologist : Proficient in network architecture, virtualization, hybrid cloud environments, and advanced cybersecurity defense.
Agile & Adaptable : Able to pivot rapidly in a paramilitary environment where emergency needs dictate shifting priorities.
Collaborative Partner : Capable of translating technical requirements into clear business value for Fire Chiefs, Battalion Chiefs, and administrative stakeholders.
Solutions‑Focused : An engineer of scalable, cost‑effective solutions, not just a problem identifier.
Highly organized, adept at managing time and competing priorities.
Comfortable operating within a governmental, paramilitary organization.
Knowledgeable about modern principles and practices of systems and database analysis.
Innovative, collaborative, and solutions‑focused.
Competencies Required
Decision Making : Choosing optimal courses of action in a timely manner.
Professional & Technical Expertise : Applying technical subject matter to the job.
Action & Results Focused : Initiating tasks and focusing on accomplishment.
Displaying Ownership and Accountability : Holding self and others accountable for measurable high‑quality, timely, and cost‑effective results.
Handling Stress : Maintaining emotional stability and self‑control under pressure. Informing : Proactively obtaining and sharing information.
Building & Maintaining Relationships : Establishing rapport and maintaining mutually productive relationships.
Customer Focus : Attending to the needs and expectations of customers.
Managing Performance : Ensuring superior individual and group performance.
Leveraging Technology : Applying technology for improvements in organizational efficiency and effectiveness.
Organization Design & Structure : Establishing organizational structure and clarifying roles and responsibilities.
Project Management : Ensuring that projects are on‑time, on‑budget, and achieve their objectives.
Education Possession of a baccalaureate degree from an accredited college or university in computer science, information processing, business administration, public administration, or a closely related field.
Experience Four (4) years of full‑time or equivalent experience managing complex, including three (3) years of design and project management responsibility for large application systems and team leadership experience for both subordinate analysts and programmers.
Desirable Qualifications (not mandatory)
Certifications : CISSP, CISM, PMP, or ITIL v4.
Cloud Experience : Demonstrated experience managing hybrid government cloud environments (Azure, AWS).
Public Safety Tech : Previous experience with Computer Aided Dispatch (CAD), Mobile Data Computers (MDC), or NG911 systems.
Leadership : Experience leading IT teams through major system implementations or organizational changes.
Application Process
Application Filing : All applicants must apply online at
www.cccounty.us/hr
and submit the information as indicated on the job announcement by the final filing date. Completion of a supplemental questionnaire is required. In addition, candidates must attach copies of their degrees and/or transcripts.
Application Evaluation : Depending on the number of applications received, an Application Evaluation Board may be convened to evaluate and select the best‑qualified candidates for invitation to the next phase of the examination.
Training and Experience Evaluation : Training and Experience Evaluation may be used to rank candidates on the eligible list. This will be included in the supplemental questionnaire as a part of the application. (Weighted 40%)
Structure Oral Board Examination : Candidates who clearly demonstrate that they possess the minimum qualification will be invited to participate in an online oral examination. The interview will be conducted virtually. The interview is designed to measure candidates' competencies as they relate to the Fire District Information Systems Manager classification. Candidates must achieve an overall passing score of 70% or higher. The competencies that will be tested may include, but are not limited to: Decision Making, Professional & Technical Expertise, Action & Results Focused, Displaying Ownership and Accountability, Handling Stress, Informing, Building & Maintaining Relationships, Customer Focus, Managing Performance, Leveraging Technology, Organization Design & Structure, and Project Management. (Weighted 60%)
Equal Employment Opportunity It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.
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The Opportunity: A Pivotal Moment for Innovation We are seeking to fill one (1) Fire District Information Systems Manager vacancy. This is a rare chance to join the District during a historic transition, marked by the completion of a $15 million next‑generation communications center, which includes a brand‑new data center powered by a $4.8 million investment in modern IT infrastructure.
Strategic Mission: Moving Beyond "Break/Fix"
Driving Digital Transformation : Lead the shift from siloed legacy databases to modern, integrated enterprise solutions (SaaS/Cloud/Hybrid) that optimize operations for Emergency Services, HR, and Finance.
Architect Mission‑Critical Resilience : Ensure 99.999% system availability for dispatch and emergency communications through robust redundancy planning, disaster recovery, and network architecture.
Championing Cybersecurity : Implement contemporary security frameworks (NIST, Zero Trust) to safeguard sensitive operational and medical data against complex threats.
Leading & Mentoring : Transform the IT Division into a proactive, customer‑centric service partner. Foster a culture of continuous learning, mentor staff, and manage key vendor relationships effectively.
Typical Responsibilities
Strategic Roadmapping : Design a 3–5 year technology roadmap that directly supports the District’s operational goals and assesses current capabilities.
Infrastructure Management : Oversee the lifecycle of the District’s LAN/WAN, virtual environments, and hardware, ensuring the new $4.8 million investment achieves maximum ROI.
Data‑Driven Decision Making : Implement Business Intelligence tools to help Command Staff visualize trends in emergency response and resource allocation.
Application Management & Integration : Direct the development, testing, and maintenance of applications, ensuring seamless interoperability between mission‑critical systems like CAD, RMS, and administrative platforms.
Technical Oversight : Plan and manage the District’s Local Area Networks, interface with the County’s Wide Area Network, install system software, maintain IT security, and provide technical user support while overseeing IT division personnel.
Project Leadership : Set priorities and review the work of staff developing new/revised database applications for personnel, budget, inspections, investigations, EMS record keeping, training, etc.
Qualifications
Modern Technologist : Proficient in network architecture, virtualization, hybrid cloud environments, and advanced cybersecurity defense.
Agile & Adaptable : Able to pivot rapidly in a paramilitary environment where emergency needs dictate shifting priorities.
Collaborative Partner : Capable of translating technical requirements into clear business value for Fire Chiefs, Battalion Chiefs, and administrative stakeholders.
Solutions‑Focused : An engineer of scalable, cost‑effective solutions, not just a problem identifier.
Highly organized, adept at managing time and competing priorities.
Comfortable operating within a governmental, paramilitary organization.
Knowledgeable about modern principles and practices of systems and database analysis.
Innovative, collaborative, and solutions‑focused.
Competencies Required
Decision Making : Choosing optimal courses of action in a timely manner.
Professional & Technical Expertise : Applying technical subject matter to the job.
Action & Results Focused : Initiating tasks and focusing on accomplishment.
Displaying Ownership and Accountability : Holding self and others accountable for measurable high‑quality, timely, and cost‑effective results.
Handling Stress : Maintaining emotional stability and self‑control under pressure. Informing : Proactively obtaining and sharing information.
Building & Maintaining Relationships : Establishing rapport and maintaining mutually productive relationships.
Customer Focus : Attending to the needs and expectations of customers.
Managing Performance : Ensuring superior individual and group performance.
Leveraging Technology : Applying technology for improvements in organizational efficiency and effectiveness.
Organization Design & Structure : Establishing organizational structure and clarifying roles and responsibilities.
Project Management : Ensuring that projects are on‑time, on‑budget, and achieve their objectives.
Education Possession of a baccalaureate degree from an accredited college or university in computer science, information processing, business administration, public administration, or a closely related field.
Experience Four (4) years of full‑time or equivalent experience managing complex, including three (3) years of design and project management responsibility for large application systems and team leadership experience for both subordinate analysts and programmers.
Desirable Qualifications (not mandatory)
Certifications : CISSP, CISM, PMP, or ITIL v4.
Cloud Experience : Demonstrated experience managing hybrid government cloud environments (Azure, AWS).
Public Safety Tech : Previous experience with Computer Aided Dispatch (CAD), Mobile Data Computers (MDC), or NG911 systems.
Leadership : Experience leading IT teams through major system implementations or organizational changes.
Application Process
Application Filing : All applicants must apply online at
www.cccounty.us/hr
and submit the information as indicated on the job announcement by the final filing date. Completion of a supplemental questionnaire is required. In addition, candidates must attach copies of their degrees and/or transcripts.
Application Evaluation : Depending on the number of applications received, an Application Evaluation Board may be convened to evaluate and select the best‑qualified candidates for invitation to the next phase of the examination.
Training and Experience Evaluation : Training and Experience Evaluation may be used to rank candidates on the eligible list. This will be included in the supplemental questionnaire as a part of the application. (Weighted 40%)
Structure Oral Board Examination : Candidates who clearly demonstrate that they possess the minimum qualification will be invited to participate in an online oral examination. The interview will be conducted virtually. The interview is designed to measure candidates' competencies as they relate to the Fire District Information Systems Manager classification. Candidates must achieve an overall passing score of 70% or higher. The competencies that will be tested may include, but are not limited to: Decision Making, Professional & Technical Expertise, Action & Results Focused, Displaying Ownership and Accountability, Handling Stress, Informing, Building & Maintaining Relationships, Customer Focus, Managing Performance, Leveraging Technology, Organization Design & Structure, and Project Management. (Weighted 60%)
Equal Employment Opportunity It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.
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