Pacific Life
AVP, Technology Transformation Lead – COAST Transformation
Pacific Life, Newport Beach, California, us, 92659
AVP, Technology Transformation Lead – COAST Transformation
Pacific Life is seeking an experienced, visionary Assistant Vice President, Technology Transformation Lead to drive CMD’s COAST (Connected Operations and Automated Systems Transformation) Program. COAST is a multi‑year initiative focused on digitization, automation, and AI enablement across CMD Operations.
This role will lead the technical strategy, architecture, and execution of COAST workstreams, partnering closely with business leaders in a “two‑in‑a‑box” model to deliver measurable business outcomes.
This role will be located onsite in Newport Beach, CA.
Key Responsibilities
Define and evolve the technical vision for COAST aligned with enterprise architecture and business priorities.
Co‑lead cross‑functional workstreams with business counterparts, ensuring shared OKRs and outcome ownership.
Champion modernization by decoupling legacy systems and adopting next‑gen platforms and AI capabilities.
Lead engineering teams across COAST workstreams including FAST, IVR, GenAI, and automation.
Oversee execution roadmaps, PI planning, and delivery metrics using agile and DevOps practices.
Ensure tight integration with BAU technology teams while maintaining focus on transformation goals.
Own architectural decisions across COAST platforms, ensuring scalability, modularity, and reuse.
Guide development of orchestration layers, self‑service portals, and unified processing workflows.
Build and mentor high‑performing technology teams, including internal staff and contractors.
Support upskilling initiatives such as GenAI Academy and agile/DevOps training.
Collaborate with HR and L&D on strategic workforce planning and role definition.
Qualifications
10+ years of experience in technology leadership roles, preferably in life and annuity insurance.
Proven success in leading large‑scale transformation programs with measurable outcomes.
Deep expertise in enterprise architecture, cloud platforms, AI/ML, and automation.
Strong understanding of agile delivery models, DevSecOps, and product‑centric operating models.
Exceptional communication and stakeholder management skills.
Experience in managing hybrid teams and vendor partnerships.
Preferred Attributes
Strategic thinker with a bias for action and continuous improvement.
Comfortable navigating ambiguity and driving clarity in complex environments.
Passionate about talent development and building inclusive, high‑performing teams.
Base salary range: $210,000‑$260,000
We are committed to a culture of diversity and inclusion that embraces authenticity of all employees, partners, and communities.
Benefits
Medical, Dental, Vision, and Well‑being Reimbursement Account for employees and eligible dependents.
Generous paid time off options including PTO, holidays, and financial planning time off.
Paid parental leave and Adoption Assistance Program.
Competitive 401(k) savings plan with company match and additional contribution irrespective of participation.
Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability.
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This role will lead the technical strategy, architecture, and execution of COAST workstreams, partnering closely with business leaders in a “two‑in‑a‑box” model to deliver measurable business outcomes.
This role will be located onsite in Newport Beach, CA.
Key Responsibilities
Define and evolve the technical vision for COAST aligned with enterprise architecture and business priorities.
Co‑lead cross‑functional workstreams with business counterparts, ensuring shared OKRs and outcome ownership.
Champion modernization by decoupling legacy systems and adopting next‑gen platforms and AI capabilities.
Lead engineering teams across COAST workstreams including FAST, IVR, GenAI, and automation.
Oversee execution roadmaps, PI planning, and delivery metrics using agile and DevOps practices.
Ensure tight integration with BAU technology teams while maintaining focus on transformation goals.
Own architectural decisions across COAST platforms, ensuring scalability, modularity, and reuse.
Guide development of orchestration layers, self‑service portals, and unified processing workflows.
Build and mentor high‑performing technology teams, including internal staff and contractors.
Support upskilling initiatives such as GenAI Academy and agile/DevOps training.
Collaborate with HR and L&D on strategic workforce planning and role definition.
Qualifications
10+ years of experience in technology leadership roles, preferably in life and annuity insurance.
Proven success in leading large‑scale transformation programs with measurable outcomes.
Deep expertise in enterprise architecture, cloud platforms, AI/ML, and automation.
Strong understanding of agile delivery models, DevSecOps, and product‑centric operating models.
Exceptional communication and stakeholder management skills.
Experience in managing hybrid teams and vendor partnerships.
Preferred Attributes
Strategic thinker with a bias for action and continuous improvement.
Comfortable navigating ambiguity and driving clarity in complex environments.
Passionate about talent development and building inclusive, high‑performing teams.
Base salary range: $210,000‑$260,000
We are committed to a culture of diversity and inclusion that embraces authenticity of all employees, partners, and communities.
Benefits
Medical, Dental, Vision, and Well‑being Reimbursement Account for employees and eligible dependents.
Generous paid time off options including PTO, holidays, and financial planning time off.
Paid parental leave and Adoption Assistance Program.
Competitive 401(k) savings plan with company match and additional contribution irrespective of participation.
Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability.
#J-18808-Ljbffr