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AHU Technologies

Business Systems Analyst Senior

AHU Technologies, Washington, District of Columbia, us, 20022

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Job Overview Sr. Business Analyst

with 11-15 years of experience will support Client‑IT modernization, public‑safety technologies, and mission critical systems. Leads enterprise requirements, process redesign, and IT initiatives for 911/311 operations.

Responsibilities

Formulate and define system scope and objectives based on user needs and a comprehensive understanding of business systems.

Devises or modifies procedures to solve complex problems considering system limitations, operating time, and desired results.

Provides consultation on complex projects and contributes as a senior‑level specialist across phases of systems analysis.

Leads requirement development sessions to gather detailed business and functional requirements.

Analyze existing workflows, processes, and system configuration to identify improvement opportunities and modernization needs.

Develop business process models, use cases, workflow diagrams, and documentation to support system design and decision making.

Translate business and operational requirements into clear, actionable technical specifications for client‑IT teams.

Evaluate system capabilities, performance data, and user feedback to recommend system enhancements or process modifications.

Support testing activities including test plan development, test case creation, user acceptance testing, and issue tracking.

Coordinate with cross‑functional stakeholders to ensure alignment between operational needs, technical solutions, and project goals.

Assist in the development of standardized tools, templates, documentation framework, and reporting dashboards.

Support change management activities including training documentation, stakeholder communication, and workflow transition support.

Conduct impact assessments to determine effects of system changes on users, processes, and integrated systems.

Support data validation, data mapping, and data quality reviews to ensure accuracy and consistency across platforms.

Prepare reports, presentations, and recommendations for leadership based on analysis, findings, and project outcomes.

Minimum Education / Certification Requirements

Bachelor’s degree in IT or related field or equivalent experience; or a current Project Management Professional (PMP) Certification.

Skills Matrix

Software Development Lifecycle (SDLC)

11-15 yrs. Business systems analysis or IT project support

Workflow analysis and enterprise process improvement

Requirement gathering and documentation

Workflow and process‑mapping tools (Visio, etc)

Use case development and process modeling

Multistakeholder coordination experience

Testing and UAT support

Data validation, mapping, and quality review

Experience with public safety or high‑availability systems

Change management support

Reporting, dashboard creation, and presentations

Employer AHU Technologies

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