LendingClub
Savvy data‑driven professional, join LendingClub Corporation (NYSE: LC) as a Collections Strategy Manager on the Collections Strategy & Analytics team. Work with cross‑functional partners to design, implement and measure data‑driven strategies that help members while protecting portfolio performance.
Responsibilities
Design, implement, and monitor collections strategies across early‑stage, late‑stage, and recovery segments.
Use analytics to optimize digital contact strategies, including targeted email, SMS, and push notifications.
Develop and evaluate A/B tests to measure the effectiveness of new initiatives and validate hypotheses.
Partner with Operations, Marketing, Technology, and other teams to ensure strategies are aligned, executable, and measurable.
Analyze portfolio performance, including delinquency roll rates, payments, RPC and PTP rates, and other collections effectiveness metrics.
Lead deep‑dive analyses to understand drivers behind emerging trends and identify strategic opportunities.
Build and maintain dashboards using SQL, Python, Tableau, and Excel to track portfolio health and strategy performance.
Develop and implement new repayment programs and optimized contact strategies.
Ensure all strategies meet regulatory requirements and internal risk policies.
Collaborate with Compliance and cross‑functional partners to maintain ethical and customer‑centric practices.
Qualifications
3+ years of experience in retail or consumer credit risk management, collections strategy, or a related analytical role.
Bachelor’s degree in a related field or equivalent work experience.
Experience with consumer lending products such as credit cards or personal loans.
Strong skills in risk assessment, trend analysis, and operational optimization.
Proficiency in SQL and comfort working with large, complex datasets.
Experience with visualization tools such as Tableau, Power BI, or similar.
Ability to clearly communicate analytical findings and business implications to both technical and non‑technical audiences.
BA/BS in Business, Computer Science, Economics, Math, Statistics, or a related field.
Bonus: Experience in Collections Strategy, Credit Risk Strategy, marketing analytics, or risk management.
Work Location San Francisco, CA. Hybrid work model with in‑office Tuesdays, Wednesdays, and Thursdays. Remote placement not available.
Time Zone Requirements Primarily Pacific Time; flexibility to work across time zones as necessary.
Travel Requirements As needed to LendingClub offices and/or other locations.
Compensation Target base salary: $136,000–$159,000 per year. Total rewards include equity awards and annual bonus based on company and employee performance.
Benefits Medical, dental, and vision plans for employees and families; 401(k) match; health and wellness programs; flexible time off; up to 16 weeks paid parental leave.
Equal Opportunity Employment LendingClub is an equal opportunity employer and dedicated to diversity, equity, and inclusion. We do not discriminate on the basis of race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), gender, gender identity, gender expression, sexual orientation, age, marital status, veteran status, disability status, political views or activity, or other applicable legally protected characteristics. We believe that a variety of perspectives will make our teams and business stronger as we work together to transform the traditional banking system.
We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at interviewaccommodations@lendingclub.com.
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Responsibilities
Design, implement, and monitor collections strategies across early‑stage, late‑stage, and recovery segments.
Use analytics to optimize digital contact strategies, including targeted email, SMS, and push notifications.
Develop and evaluate A/B tests to measure the effectiveness of new initiatives and validate hypotheses.
Partner with Operations, Marketing, Technology, and other teams to ensure strategies are aligned, executable, and measurable.
Analyze portfolio performance, including delinquency roll rates, payments, RPC and PTP rates, and other collections effectiveness metrics.
Lead deep‑dive analyses to understand drivers behind emerging trends and identify strategic opportunities.
Build and maintain dashboards using SQL, Python, Tableau, and Excel to track portfolio health and strategy performance.
Develop and implement new repayment programs and optimized contact strategies.
Ensure all strategies meet regulatory requirements and internal risk policies.
Collaborate with Compliance and cross‑functional partners to maintain ethical and customer‑centric practices.
Qualifications
3+ years of experience in retail or consumer credit risk management, collections strategy, or a related analytical role.
Bachelor’s degree in a related field or equivalent work experience.
Experience with consumer lending products such as credit cards or personal loans.
Strong skills in risk assessment, trend analysis, and operational optimization.
Proficiency in SQL and comfort working with large, complex datasets.
Experience with visualization tools such as Tableau, Power BI, or similar.
Ability to clearly communicate analytical findings and business implications to both technical and non‑technical audiences.
BA/BS in Business, Computer Science, Economics, Math, Statistics, or a related field.
Bonus: Experience in Collections Strategy, Credit Risk Strategy, marketing analytics, or risk management.
Work Location San Francisco, CA. Hybrid work model with in‑office Tuesdays, Wednesdays, and Thursdays. Remote placement not available.
Time Zone Requirements Primarily Pacific Time; flexibility to work across time zones as necessary.
Travel Requirements As needed to LendingClub offices and/or other locations.
Compensation Target base salary: $136,000–$159,000 per year. Total rewards include equity awards and annual bonus based on company and employee performance.
Benefits Medical, dental, and vision plans for employees and families; 401(k) match; health and wellness programs; flexible time off; up to 16 weeks paid parental leave.
Equal Opportunity Employment LendingClub is an equal opportunity employer and dedicated to diversity, equity, and inclusion. We do not discriminate on the basis of race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), gender, gender identity, gender expression, sexual orientation, age, marital status, veteran status, disability status, political views or activity, or other applicable legally protected characteristics. We believe that a variety of perspectives will make our teams and business stronger as we work together to transform the traditional banking system.
We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at interviewaccommodations@lendingclub.com.
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