HiveWatch
Senior Staff Site Reliability Engineer
HiveWatch, El Segundo, California, United States, 90245
HiveWatch is a tech-forward, inclusive organization fostering the evolution of the physical security industry. We are a diverse team of forward thinkers who empower each other to find creative and collaborative solutions in an industry ripe for modernization. We are passionate about the problems we’re solving for our customers and equally passionate about the company we’re building.
HiveWatch is here to help security teams pivot from chasing threats to preventing them. We protect organizations, people, and property through the intelligent orchestration of physical security programs. With better communication, more insights, and less “noise”, we are modernizing what it means for businesses and their employees to truly feel safe.
Position Overview HiveWatch is seeking a Staff Site Reliability Engineer to join our Platform Team, where you'll architect and maintain mission-critical edge infrastructure that connects our SaaS platform to customer systems. You'll ensure exceptional performance, reliability, and observability across our distributed environment while providing technical leadership to our growing engineering team. This role reports directly to our VP of Engineering.
What You'll Do
Own the reliability of mission-critical systems including production monitoring, alerting, and capacity planning
Debug and resolve complex production issues across the full stack, from infrastructure to application code
Participate in a regular on-call rotation to provide 24/7 coverage for critical systems
Perform root cause analysis requiring deep code-level investigation and implement preventive measures
Build automation and tooling to reduce operational toil and improve system reliability
Maintain CI/CD pipelines, observability infrastructure, and database performance optimization
Increase the resiliency, scalability, and maintainability of production environments
Establish on-call procedures and disaster recovery processes
Provide technical leadership and mentorship to foster engineering excellence and reliability culture
Tech Stack
Languages: Kotlin, Rust, TypeScript, and Python
Deployments: GitHub Actions, Terraform, Terragrunt, and Helm
Preferred Qualifications
Experience with our tech stack: Kotlin, Rust, TypeScript, Python
Expertise in AWS architecture and services
Experience in physical security, IoT, or edge computing environments
Expertise with advanced AWS services (Kinesis, Lambda, EKS, RDS)
Experience with Terraform and Terragrunt specifically
Background in high-availability, multi-tenant SaaS environments
Experience establishing SRE practices and culture from the ground up
Track record of leading incident response and post-mortem processes
Experience mentoring and developing junior engineers
Knowledge of security best practices and compliance requirements
Experience with edge computing and distributed system architectures
Previous experience in a startup or high-growth environment (50-200 employees)
Minimum Qualifications
7+ years of software engineering experience with strong coding skills in production environments
5+ years of SRE, DevOps, or production operations experience
Expertise with cloud platforms (AWS preferred) and containerized applications (Docker, Kubernetes)
Experience with Infrastructure as Code (Terraform, CloudFormation, or similar)
Proficiency in at least one object oriented programming language in our tech stack (Java, Kotlin, Python)
Hands‑on experience with relational databases and SQL performance optimization
Experience with monitoring and observability tools (Prometheus, Grafana, DataDog, or equivalent)
Strong debugging skills across distributed systems and microservices architectures
Bachelor's degree in Computer Science, Engineering, or equivalent practical experience
Additional Info
Salary range for this position: $183,000 to $235,000 per year
Eligible to participate in HiveWatch Equity Incentive Plan
*Final offer will be at the company's sole discretion and determined by multiple factors, including years and depth of relevant experience and expertise, location, and other business considerations.
Benefits & Culture
Comprehensive health coverage: medical, dental, vision, and life insurance
Cutting-edge work in an emerging field with huge growth potential
Competitive compensation packages designed to reward top talent
401(k) with a 4% company match to help you invest in your future (match launches in 2026)
Flexible paid time off so you can recharge when you need it
Additional benefits include ClassPass credits and a discount on pet insurance
A family-friendly, compassionate culture that values balance and belonging
We encourage you to challenge the status quo, share your perspective, and leave fear at the (access‑controlled) door.
Our EEO Statement HiveWatch is an equal opportunity employer and we are committed to cultivating a work environment that supports, inspires, and respects all individuals. We execute our hiring practices so that they are merit‑based and we do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity/expression, marital status, age, disability, medical condition, genetic information, national origin, ancestry, military or veteran status, or other protected characteristic.
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HiveWatch is here to help security teams pivot from chasing threats to preventing them. We protect organizations, people, and property through the intelligent orchestration of physical security programs. With better communication, more insights, and less “noise”, we are modernizing what it means for businesses and their employees to truly feel safe.
Position Overview HiveWatch is seeking a Staff Site Reliability Engineer to join our Platform Team, where you'll architect and maintain mission-critical edge infrastructure that connects our SaaS platform to customer systems. You'll ensure exceptional performance, reliability, and observability across our distributed environment while providing technical leadership to our growing engineering team. This role reports directly to our VP of Engineering.
What You'll Do
Own the reliability of mission-critical systems including production monitoring, alerting, and capacity planning
Debug and resolve complex production issues across the full stack, from infrastructure to application code
Participate in a regular on-call rotation to provide 24/7 coverage for critical systems
Perform root cause analysis requiring deep code-level investigation and implement preventive measures
Build automation and tooling to reduce operational toil and improve system reliability
Maintain CI/CD pipelines, observability infrastructure, and database performance optimization
Increase the resiliency, scalability, and maintainability of production environments
Establish on-call procedures and disaster recovery processes
Provide technical leadership and mentorship to foster engineering excellence and reliability culture
Tech Stack
Languages: Kotlin, Rust, TypeScript, and Python
Deployments: GitHub Actions, Terraform, Terragrunt, and Helm
Preferred Qualifications
Experience with our tech stack: Kotlin, Rust, TypeScript, Python
Expertise in AWS architecture and services
Experience in physical security, IoT, or edge computing environments
Expertise with advanced AWS services (Kinesis, Lambda, EKS, RDS)
Experience with Terraform and Terragrunt specifically
Background in high-availability, multi-tenant SaaS environments
Experience establishing SRE practices and culture from the ground up
Track record of leading incident response and post-mortem processes
Experience mentoring and developing junior engineers
Knowledge of security best practices and compliance requirements
Experience with edge computing and distributed system architectures
Previous experience in a startup or high-growth environment (50-200 employees)
Minimum Qualifications
7+ years of software engineering experience with strong coding skills in production environments
5+ years of SRE, DevOps, or production operations experience
Expertise with cloud platforms (AWS preferred) and containerized applications (Docker, Kubernetes)
Experience with Infrastructure as Code (Terraform, CloudFormation, or similar)
Proficiency in at least one object oriented programming language in our tech stack (Java, Kotlin, Python)
Hands‑on experience with relational databases and SQL performance optimization
Experience with monitoring and observability tools (Prometheus, Grafana, DataDog, or equivalent)
Strong debugging skills across distributed systems and microservices architectures
Bachelor's degree in Computer Science, Engineering, or equivalent practical experience
Additional Info
Salary range for this position: $183,000 to $235,000 per year
Eligible to participate in HiveWatch Equity Incentive Plan
*Final offer will be at the company's sole discretion and determined by multiple factors, including years and depth of relevant experience and expertise, location, and other business considerations.
Benefits & Culture
Comprehensive health coverage: medical, dental, vision, and life insurance
Cutting-edge work in an emerging field with huge growth potential
Competitive compensation packages designed to reward top talent
401(k) with a 4% company match to help you invest in your future (match launches in 2026)
Flexible paid time off so you can recharge when you need it
Additional benefits include ClassPass credits and a discount on pet insurance
A family-friendly, compassionate culture that values balance and belonging
We encourage you to challenge the status quo, share your perspective, and leave fear at the (access‑controlled) door.
Our EEO Statement HiveWatch is an equal opportunity employer and we are committed to cultivating a work environment that supports, inspires, and respects all individuals. We execute our hiring practices so that they are merit‑based and we do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity/expression, marital status, age, disability, medical condition, genetic information, national origin, ancestry, military or veteran status, or other protected characteristic.
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