Nextiva
Redefine the future of customer experiences. One conversation at a time.
At Nextiva, we’re reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation centric platform. Powered by AI, driven by human innovation.
Our culture is forward thinking, customer obsessed and built on the belief that meaningful connections drive better business outcomes. Whether it’s through our signature Amazing Service®, the technology we create, or the experiences we cultivate, connection is at the core of who we are.
If you’re ready to collaborate with incredible people, make an impact, and help businesses everywhere deliver truly amazing experiences, this is where you belong.
Build Amazing. Deliver Amazing. Live Amazing. Be Amazing.
As part of our growing creative and brand operations teams, we’re looking for a Head of Design to own and elevate our visual identity across every touchpoint.
As Head of Design, you will be the steward of Nextiva’s visual identity. You’ll lead and manage all graphic design efforts across print, digital, events, internal and external communications, ensuring consistency, creativity, and excellence across our brand expression. You will report to the Brand Leader and collaborate closely with product marketing, demand generation, sales, product, events, content, and other cross‑functional teams.
Key Responsibilities
Brand-Wide Visual Strategy & Oversight
Maintain Nextiva’s visual style and design standards across all mediums (digital, print, events, internal comms, etc.)
Develop and evolve comprehensive brand guidelines and design systems to ensure visual consistency and brand integrity across teams
Creative Execution & Project Leadership
Oversee all graphic design projects from concept through execution and delivery — including marketing collateral, web/ digital materials, event assets, signage, presentations, sales materials, internal communications, and more
Provide hands‑on design work, while balancing oversight, quality control, and creative direction
Team Management & Development
Lead, mentor, and manage a team of designers, assigning tasks, providing feedback, ensuring high creative standards, and supporting professional growth
Review and approve deliverables, ensuring consistency with brand standards, high quality, and timely delivery
Cross‑Functional Collaboration & Stakeholder Engagement
Partner across marketing, sales product, content, events, and other internal stakeholders to understand project needs, define design requirements, and deliver creative solutions that align with business goals
Translate strategic business and brand objectives into compelling visual assets and campaigns that resonate with customers, prospects, and internal teams
Creative Direction & Innovation
Stay up‑to‑date with design trends, tools, and best practices — applying that knowledge to keep Nextiva’s brand fresh, modern, and relevant
Experiment with new design approaches (motion graphics, infographics, video‑ready assets, interactive design) where appropriate to elevate brand storytelling across channels
Quality Assurance & Brand Consistency
Ensure all design outputs meet high quality, brand‑aligned standards — from typography, color, layout to final production (print and digital)
Oversee preparation of files for print or digital publishing, liaise with vendors or internal teams as needed
Project Management & Operational Discipline
Manage multiple design projects simultaneously — balancing priorities, deadlines, resource management, and quality
Provide clear estimates, timelines, asset tracking, and status updates to internal stakeholders and leadership as needed
Qualifications & Skills
Significant professional experience (ideally 8+ years) in graphic design — preferably with both digital and print expertise in a fast‑paced B2B or hi‑tech environment
Proven track record of building, owning, and executing brand‑level design across multiple platforms and media
Proficiency in standard design software (e.g. Adobe Creative Suite: Photoshop, Illustrator, InDesign; optionally motion/ video/ digital tools) and strong understanding of design fundamentals (typography, layout, color theory, composition)
Strong leadership and team‑management skills, with ability to mentor junior designers and foster a collaborative creative environment
Excellent communication and presentation skills — able to articulate design decisions and rationales to stakeholders
Strong organizational and project‑management skills — able to juggle multiple priorities and meet deadlines under pressure
Creative mindset, strategic thinking, attention to detail, and a passion for elevating brand identity through design
Why You Should Apply
You’ll own and shape the visual face of a fast‑growing, innovative technology company based in Scottsdale — impacting how tens of thousands of customers and businesses perceive Nextiva
You’ll lead a talented team and collaborate across the organization, with the freedom to execute creative vision at scale
You’ll have the opportunity to work across a wide variety of mediums — from digital to print to events — building a comprehensive, cohesive brand presence
You’ll be part of a company culture that values innovation, collaboration, and “Amazing Service,” giving you the support and flexibility to do your best work
Nextiva DNA (Core Competencies)
Drives Results: Action‑oriented with a passion for solving problems. They bring clarity and simplicity to ambiguous situations, challenge the status quo, and ask what can be done differently. They lead and drive change, celebrating success to build more success.
Critical Thinker: Understands the "why" and identifies key drivers, learning from the past. They are fact‑based and data‑driven, forward‑thinking, and see problems a few steps ahead. They provide options, recommendations, and actions, understanding risks and dependencies.
Right Attitude: They are team‑oriented, collaborative, competitive, and hate losing. They are resilient, able to bounce back from setbacks, zoom in and out, and get in the trenches to help solve important problems. They cultivate a culture of service, learning, support, and respect, caring for customers and teams.
Total Rewards
Health
- Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage
Insurance
- Life, disability, and supplemental indemnity plans
Work‑Life Balance⚖️ - Flexible Time Off (FTO) for salaried employees, PTO for hourly employees, Paid Sick Time (PST), paid parental bonding leave, and paid holidays
Financial Security - 401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA
Wellness
- Employee Assistance Program and comprehensive wellness initiatives
Growth
- Access to ongoing learning and development opportunities and career advancement
Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Nextiva participates in the E‑Verify Program where and as required by law. For additional information about E‑Verify visit USCIS.
Founded in 2008, Nextiva has grown into a global leader trusted by over 100,000 businesses and 1M+ users worldwide. Headquartered in Scottsdale, Arizona, and with teams across the globe, we're the future of customer experience and team collaboration through our AI‑powered, conversation‑centric platform.
Want to see what life at Nextiva is all about? Connect with us on Instagram, Instagram MX, YouTube, LinkedIn, and the Nextiva Blog.
#J-18808-Ljbffr
At Nextiva, we’re reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation centric platform. Powered by AI, driven by human innovation.
Our culture is forward thinking, customer obsessed and built on the belief that meaningful connections drive better business outcomes. Whether it’s through our signature Amazing Service®, the technology we create, or the experiences we cultivate, connection is at the core of who we are.
If you’re ready to collaborate with incredible people, make an impact, and help businesses everywhere deliver truly amazing experiences, this is where you belong.
Build Amazing. Deliver Amazing. Live Amazing. Be Amazing.
As part of our growing creative and brand operations teams, we’re looking for a Head of Design to own and elevate our visual identity across every touchpoint.
As Head of Design, you will be the steward of Nextiva’s visual identity. You’ll lead and manage all graphic design efforts across print, digital, events, internal and external communications, ensuring consistency, creativity, and excellence across our brand expression. You will report to the Brand Leader and collaborate closely with product marketing, demand generation, sales, product, events, content, and other cross‑functional teams.
Key Responsibilities
Brand-Wide Visual Strategy & Oversight
Maintain Nextiva’s visual style and design standards across all mediums (digital, print, events, internal comms, etc.)
Develop and evolve comprehensive brand guidelines and design systems to ensure visual consistency and brand integrity across teams
Creative Execution & Project Leadership
Oversee all graphic design projects from concept through execution and delivery — including marketing collateral, web/ digital materials, event assets, signage, presentations, sales materials, internal communications, and more
Provide hands‑on design work, while balancing oversight, quality control, and creative direction
Team Management & Development
Lead, mentor, and manage a team of designers, assigning tasks, providing feedback, ensuring high creative standards, and supporting professional growth
Review and approve deliverables, ensuring consistency with brand standards, high quality, and timely delivery
Cross‑Functional Collaboration & Stakeholder Engagement
Partner across marketing, sales product, content, events, and other internal stakeholders to understand project needs, define design requirements, and deliver creative solutions that align with business goals
Translate strategic business and brand objectives into compelling visual assets and campaigns that resonate with customers, prospects, and internal teams
Creative Direction & Innovation
Stay up‑to‑date with design trends, tools, and best practices — applying that knowledge to keep Nextiva’s brand fresh, modern, and relevant
Experiment with new design approaches (motion graphics, infographics, video‑ready assets, interactive design) where appropriate to elevate brand storytelling across channels
Quality Assurance & Brand Consistency
Ensure all design outputs meet high quality, brand‑aligned standards — from typography, color, layout to final production (print and digital)
Oversee preparation of files for print or digital publishing, liaise with vendors or internal teams as needed
Project Management & Operational Discipline
Manage multiple design projects simultaneously — balancing priorities, deadlines, resource management, and quality
Provide clear estimates, timelines, asset tracking, and status updates to internal stakeholders and leadership as needed
Qualifications & Skills
Significant professional experience (ideally 8+ years) in graphic design — preferably with both digital and print expertise in a fast‑paced B2B or hi‑tech environment
Proven track record of building, owning, and executing brand‑level design across multiple platforms and media
Proficiency in standard design software (e.g. Adobe Creative Suite: Photoshop, Illustrator, InDesign; optionally motion/ video/ digital tools) and strong understanding of design fundamentals (typography, layout, color theory, composition)
Strong leadership and team‑management skills, with ability to mentor junior designers and foster a collaborative creative environment
Excellent communication and presentation skills — able to articulate design decisions and rationales to stakeholders
Strong organizational and project‑management skills — able to juggle multiple priorities and meet deadlines under pressure
Creative mindset, strategic thinking, attention to detail, and a passion for elevating brand identity through design
Why You Should Apply
You’ll own and shape the visual face of a fast‑growing, innovative technology company based in Scottsdale — impacting how tens of thousands of customers and businesses perceive Nextiva
You’ll lead a talented team and collaborate across the organization, with the freedom to execute creative vision at scale
You’ll have the opportunity to work across a wide variety of mediums — from digital to print to events — building a comprehensive, cohesive brand presence
You’ll be part of a company culture that values innovation, collaboration, and “Amazing Service,” giving you the support and flexibility to do your best work
Nextiva DNA (Core Competencies)
Drives Results: Action‑oriented with a passion for solving problems. They bring clarity and simplicity to ambiguous situations, challenge the status quo, and ask what can be done differently. They lead and drive change, celebrating success to build more success.
Critical Thinker: Understands the "why" and identifies key drivers, learning from the past. They are fact‑based and data‑driven, forward‑thinking, and see problems a few steps ahead. They provide options, recommendations, and actions, understanding risks and dependencies.
Right Attitude: They are team‑oriented, collaborative, competitive, and hate losing. They are resilient, able to bounce back from setbacks, zoom in and out, and get in the trenches to help solve important problems. They cultivate a culture of service, learning, support, and respect, caring for customers and teams.
Total Rewards
Health
- Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage
Insurance
- Life, disability, and supplemental indemnity plans
Work‑Life Balance⚖️ - Flexible Time Off (FTO) for salaried employees, PTO for hourly employees, Paid Sick Time (PST), paid parental bonding leave, and paid holidays
Financial Security - 401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA
Wellness
- Employee Assistance Program and comprehensive wellness initiatives
Growth
- Access to ongoing learning and development opportunities and career advancement
Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Nextiva participates in the E‑Verify Program where and as required by law. For additional information about E‑Verify visit USCIS.
Founded in 2008, Nextiva has grown into a global leader trusted by over 100,000 businesses and 1M+ users worldwide. Headquartered in Scottsdale, Arizona, and with teams across the globe, we're the future of customer experience and team collaboration through our AI‑powered, conversation‑centric platform.
Want to see what life at Nextiva is all about? Connect with us on Instagram, Instagram MX, YouTube, LinkedIn, and the Nextiva Blog.
#J-18808-Ljbffr