Kaiser Permanente
Chief Nurse Executive, Los Angeles Medical Center
Kaiser Permanente, Los Angeles, California, United States, 90079
Job Summary
The Chief Nurse Executive (CNE) provides direction, leadership, planning, organization and general management for all aspects of patient care within the medical center. The CNE ensures integration of services and compliance with long-range objectives and strategies, including the provision of excellent quality services and responsible fiscal management. This role provides strategic leadership as the patient care executive responsible for the professional practice of nursing and other designated patient care services. The Chief Nurse Executive has oversight for the professional practice of nursing and the provision of nursing care in all licensed and surveyable areas of the medical center. Oversight is defined as having responsibility for regulatory, quality, service, resources, nursing staff competency and evaluation of the overall delivery of patient care. This role represents the professional practice of nursing and clinical provision of care as a member of the medical center executive leadership team, the medical executive committee and other medical staff committees. The Chief Nurse Executive will role model and embed into practice the following: The Kaiser Permanente Mission and Vision, The Kaiser Permanente Nursing Professional Practice Model, The Kaiser Permanente Nursing Vision, The Kaiser Permanente Cross Regional Nursing Strategic and Operational Plan, American Organization of Nurse Executives Nurse Executive Competencies, American Nurses Association-s Nursing Administration Scope and Standards of Practice, American Nurses Association-s Code of Ethics for Nurses, ANCC Magnet Framework: Transformational Leadership; Structural Empowerment; Exemplary Professional Practice; New Knowledge, Innovations and Improvements; and Empirical Outcomes.
Essential Responsibilities
Communication and Relationship Management: Develops effective working relationships with key stakeholders and operational leaders
Manages organizational relationships ina way that builds and maintains a climate of trust and inspires commitment from others to achieve organization goals
Partners to provide for the seamless transition of patients across the continuum of care
Produces and presents executive-level oral and written materials to address nursing, healthcare and organizational issues appropriate to the audience, effectively communicating with:
All internal constituents, including staff, colleagues, and physicians
All external constituents, including serving as the medical center-s advocate to members of the community, continually seeking ways to improve and promote the public relations- objectives of the medical center and marketing services
Creates an environment that recognizes and values diversity and designs strategies that address the unique needs of a diverse workforce, patient population, and community
Assesses the current environment and establishes indicators of progress toward cultural competency
Addresses and manages conflict in a constructive and productive manner
Provides an environment that engages staff and others in decision making
Participates in the academic community through advisory and collaborative efforts
Provides a supportive and stimulating learning environment for nursing students
Demonstrates high emotional intelligence in all communications and relationships
Business Skills and Principles: Applies financial knowledge by: Forecasting, developing, and analyzing operating and capital budgets. Assuring short and long-range financial goals are met. Collaborating with facility management and medical staff to develop the overall financial plan for the medical center. Monitoring departmental expenses, reviewing variance reports, and adjusting as needed to meet optimal productivity standards. Educating team members on the financial implications of patient care decisions.
Translates data from KP HealthConnect (KPs Epic electronic medical record system) and quality reports into clinical operations designed to improve patient outcomes
Monitors quality, appropriateness, and accuracy of KP HealthConnect documentation
Accepts accountability for the delivery of efficient, cost effective and high quality patient care services by: In conjunction with medical facility leadership groups, determining, developing, and implementing the most cost-effective and efficient levels of patient care and medical center programs
Developing, and updating policies and procedures that address nursing care, and patient treatment and service needs
Ensuring optimal utilization and management of clinical practice
Coordinating activities between departments to reduce duplication, increase efficiency and achieve higher levels of service
Developing and implementing quality and utilization standards to ensure coordinated plans of treatment
Using focused customer service strategies
Optimizes nursing resource management systems including patient acuity and staffing applications
Applies competency in technology applications related to business and clinical functions
Monitors and assesses trends, external environment and internal practices
Ensures compliance with legal and ethical issues related to client data, information, and confidentiality
Leadership: Demonstrates executive-level leadership, analytical and problem-solving skills
Provides direction to all patient care services within the hospital license to integrate services and provide uniform standards of care
Participates in medical center strategic planning
Partners to develop and implement recruitment and retention strategies to ensure a sufficient and stable workforce of qualified staff members are available to meet current and future patient needs
Develops a succession plan for nursing leadership
Forecasts trends in utilization ofnursing services
Recognizes the need for change. Adapts to, and motivates others to adapt strategies, goals and plans in response to changing business and market conditions
Assures that the patient centered clinical perspective is included in organizational decisions
Implements the organizations performance and quality improvement programs, including innovating, planning, setting priorities, conducting systematic assessments, implementing improvements, and maintaining achieved improvements
Generates and encourages innovation and creative solutions to issues or problems
Is able and willing to solve problems from various points of view and make difficult decisions
Achieves and sustains quality outcomes by utilizing problem identification, process improvement, root cause analysis, and variation reduction
Provides for employee professional development and educational programs that:
Meet the needs of clinical patient care staff and management
Ensure a learning environment that fosters growth and development of self and others
Ensure talent development and through coaching and mentoring aspiring clinical leaders
Develops a strong management team by adhering to and role-modeling standards of professionalism
May serve as Administrator-On-Call on an occasional or regular rotating basis
Supports the development and implementation of patient and workplace safety programs, including:
Supporting a just culture environment and a system for reporting unsafe practices
Identifying, mitigating and acting to correct areas of risk and liability in patient care
Ensuring a safe work environment that is based on a zero tolerance for sexual harassment, work place violence, and verbal and physical abuse
Serves as change agent when patient care work/workflow is redesigned
Encourages staff participation in clinical and systems-based research studies
Knowledgeof Health Care Environment: Understands, articulates, and ensures compliance with patient care standards reflected in federal and local state laws and regulation, The Joint Commission, local state nurse practice act, and organizational policies and procedures
Demonstrates clear understanding of accreditation and regulatory requirements applicable to patient care and department functions
Understands the impact of legislation at the state and federal level on nursing and the organization
Maintains knowledge of current nursing practice, roles and functions within nursing and other healthcare disciplines
Ensures that nursing practice, leadership practice, and clinical policies and procedures are reviewed, updated, evidence-based, and consistent with current standards and research
Ensures that the care delivery model, clinical environment of care and related technology are appropriate to the needs of caregivers and patients
Professionalism: Advocates for Kaiser Permanente nursing professional practice model in regional, state, and national nursing and healthcare arenas
Serves as spokesperson for Kaiser Permanente nursing professional practice in media relations
Recognizes and resolves issues related to patient rights, HIPPA violations, ethical dilemmas, privacy, security and confidentiality
Integrates professional practice standards into systems of staff accountability
Participates in the design, development, implementation and evaluation of programs that enhance knowledge and skill development of professional practice and professionalism
Creates a healthy work environment that promotes employee satisfaction
Builds trust with the nursing team through visibility.
#J-18808-Ljbffr
Essential Responsibilities
Communication and Relationship Management: Develops effective working relationships with key stakeholders and operational leaders
Manages organizational relationships ina way that builds and maintains a climate of trust and inspires commitment from others to achieve organization goals
Partners to provide for the seamless transition of patients across the continuum of care
Produces and presents executive-level oral and written materials to address nursing, healthcare and organizational issues appropriate to the audience, effectively communicating with:
All internal constituents, including staff, colleagues, and physicians
All external constituents, including serving as the medical center-s advocate to members of the community, continually seeking ways to improve and promote the public relations- objectives of the medical center and marketing services
Creates an environment that recognizes and values diversity and designs strategies that address the unique needs of a diverse workforce, patient population, and community
Assesses the current environment and establishes indicators of progress toward cultural competency
Addresses and manages conflict in a constructive and productive manner
Provides an environment that engages staff and others in decision making
Participates in the academic community through advisory and collaborative efforts
Provides a supportive and stimulating learning environment for nursing students
Demonstrates high emotional intelligence in all communications and relationships
Business Skills and Principles: Applies financial knowledge by: Forecasting, developing, and analyzing operating and capital budgets. Assuring short and long-range financial goals are met. Collaborating with facility management and medical staff to develop the overall financial plan for the medical center. Monitoring departmental expenses, reviewing variance reports, and adjusting as needed to meet optimal productivity standards. Educating team members on the financial implications of patient care decisions.
Translates data from KP HealthConnect (KPs Epic electronic medical record system) and quality reports into clinical operations designed to improve patient outcomes
Monitors quality, appropriateness, and accuracy of KP HealthConnect documentation
Accepts accountability for the delivery of efficient, cost effective and high quality patient care services by: In conjunction with medical facility leadership groups, determining, developing, and implementing the most cost-effective and efficient levels of patient care and medical center programs
Developing, and updating policies and procedures that address nursing care, and patient treatment and service needs
Ensuring optimal utilization and management of clinical practice
Coordinating activities between departments to reduce duplication, increase efficiency and achieve higher levels of service
Developing and implementing quality and utilization standards to ensure coordinated plans of treatment
Using focused customer service strategies
Optimizes nursing resource management systems including patient acuity and staffing applications
Applies competency in technology applications related to business and clinical functions
Monitors and assesses trends, external environment and internal practices
Ensures compliance with legal and ethical issues related to client data, information, and confidentiality
Leadership: Demonstrates executive-level leadership, analytical and problem-solving skills
Provides direction to all patient care services within the hospital license to integrate services and provide uniform standards of care
Participates in medical center strategic planning
Partners to develop and implement recruitment and retention strategies to ensure a sufficient and stable workforce of qualified staff members are available to meet current and future patient needs
Develops a succession plan for nursing leadership
Forecasts trends in utilization ofnursing services
Recognizes the need for change. Adapts to, and motivates others to adapt strategies, goals and plans in response to changing business and market conditions
Assures that the patient centered clinical perspective is included in organizational decisions
Implements the organizations performance and quality improvement programs, including innovating, planning, setting priorities, conducting systematic assessments, implementing improvements, and maintaining achieved improvements
Generates and encourages innovation and creative solutions to issues or problems
Is able and willing to solve problems from various points of view and make difficult decisions
Achieves and sustains quality outcomes by utilizing problem identification, process improvement, root cause analysis, and variation reduction
Provides for employee professional development and educational programs that:
Meet the needs of clinical patient care staff and management
Ensure a learning environment that fosters growth and development of self and others
Ensure talent development and through coaching and mentoring aspiring clinical leaders
Develops a strong management team by adhering to and role-modeling standards of professionalism
May serve as Administrator-On-Call on an occasional or regular rotating basis
Supports the development and implementation of patient and workplace safety programs, including:
Supporting a just culture environment and a system for reporting unsafe practices
Identifying, mitigating and acting to correct areas of risk and liability in patient care
Ensuring a safe work environment that is based on a zero tolerance for sexual harassment, work place violence, and verbal and physical abuse
Serves as change agent when patient care work/workflow is redesigned
Encourages staff participation in clinical and systems-based research studies
Knowledgeof Health Care Environment: Understands, articulates, and ensures compliance with patient care standards reflected in federal and local state laws and regulation, The Joint Commission, local state nurse practice act, and organizational policies and procedures
Demonstrates clear understanding of accreditation and regulatory requirements applicable to patient care and department functions
Understands the impact of legislation at the state and federal level on nursing and the organization
Maintains knowledge of current nursing practice, roles and functions within nursing and other healthcare disciplines
Ensures that nursing practice, leadership practice, and clinical policies and procedures are reviewed, updated, evidence-based, and consistent with current standards and research
Ensures that the care delivery model, clinical environment of care and related technology are appropriate to the needs of caregivers and patients
Professionalism: Advocates for Kaiser Permanente nursing professional practice model in regional, state, and national nursing and healthcare arenas
Serves as spokesperson for Kaiser Permanente nursing professional practice in media relations
Recognizes and resolves issues related to patient rights, HIPPA violations, ethical dilemmas, privacy, security and confidentiality
Integrates professional practice standards into systems of staff accountability
Participates in the design, development, implementation and evaluation of programs that enhance knowledge and skill development of professional practice and professionalism
Creates a healthy work environment that promotes employee satisfaction
Builds trust with the nursing team through visibility.
#J-18808-Ljbffr