TikTok
Product Manager (Content Moderation) - TikTok Safety Product (San Jose)
TikTok, San Jose, California, United States, 95199
Product Manager (Content Moderation) - TikTok Safety Product (San Jose)
About the Team
The Safety Product (or Platform Responsibility) team is at the forefront of building and optimizing content safety systems. With a focus on optimising and advancing content safety, we leverage advanced large language models to enhance review efficiency, risk control, and user trust. Working closely with business and technical stakeholders, we deliver scalable solutions that keep pace with rapid global growth.
This role is focused on defining and improving the information environment on TikTok. You will work as a product manager to reduce the prevalence of problematic content and ensure a positive end‑user experience across your areas, including misinformation, hate speech, extremism, AIGC safety, and civic integrity.
It is possible that this role will be exposed to harmful content as part of the core role or as part of a project, in response to escalation requests, or by chance. This may occur in the form of images, video, and text related to everyday life, but can also include bullying, hate speech, child safety, depictions of harm to self and others, and harm to animals.
Responsibilities
Define and drive metrics that reflect end‑user goals.
Own ideation, prioritization and execution for your area of TikTok Integrity & Authenticity, driving feature sets end‑to‑end, including design, build, test, launch, and post‑launch.
Lead cross‑functional project teams, building synergy and influence across multiple departments, globally.
Identify critical problems and opportunities in content safety domains, leveraging AI‑driven detection models and ML‑powered content moderation to develop dedicated product solutions.
Qualifications
Minimum Qualifications:
Bachelor's degree.
3+ years of experience as a Product Manager (or the ability to rapidly build this experience through dedication).
Strong sense of logic and excellent critical‑thinking skills.
Evidence‑based, analytical, data‑informed (you use data to identify problems, find opportunities, and drive continuous product improvement).
Clear communication of vision, planning and execution challenges and ability to lead coordination with other teams to co‑solve problems in depth.
Preferred Qualifications:
Proven working knowledge of Artificial Intelligence / Machine Learning.
Proven working knowledge in Trust & Safety.
About TikTok
TikTok is the leading destination for short‑form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy – a mission we work toward every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We’re resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe, and so does our workplace. We are passionate about celebrating our diverse voices and creating an environment that reflects the many communities we reach.
TikTok Accommodation
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs, or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at
https://tinyurl.com/RA-request .
Job Information
Compensation: $149,040 – $311,600 annually (range may vary based on qualifications, skills, competencies, and location).
Additional compensation may include discretionary bonuses/incentives and restricted stock units.
Benefits may vary depending on nature of employment and location. Employees receive medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short‑term and long‑term disability coverage, life insurance, wellbeing benefits, 10 paid holidays per year, 10 paid sick days per year, and 17 paid personal days (prorated upon hire with increasing accruals by tenure).
For Los Angeles County (unincorporated) candidates, qualified applicants with arrest or conviction records will be considered in accordance with all federal, state, and local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Product Management and Marketing
Industries Technology, Information and Internet
#J-18808-Ljbffr
The Safety Product (or Platform Responsibility) team is at the forefront of building and optimizing content safety systems. With a focus on optimising and advancing content safety, we leverage advanced large language models to enhance review efficiency, risk control, and user trust. Working closely with business and technical stakeholders, we deliver scalable solutions that keep pace with rapid global growth.
This role is focused on defining and improving the information environment on TikTok. You will work as a product manager to reduce the prevalence of problematic content and ensure a positive end‑user experience across your areas, including misinformation, hate speech, extremism, AIGC safety, and civic integrity.
It is possible that this role will be exposed to harmful content as part of the core role or as part of a project, in response to escalation requests, or by chance. This may occur in the form of images, video, and text related to everyday life, but can also include bullying, hate speech, child safety, depictions of harm to self and others, and harm to animals.
Responsibilities
Define and drive metrics that reflect end‑user goals.
Own ideation, prioritization and execution for your area of TikTok Integrity & Authenticity, driving feature sets end‑to‑end, including design, build, test, launch, and post‑launch.
Lead cross‑functional project teams, building synergy and influence across multiple departments, globally.
Identify critical problems and opportunities in content safety domains, leveraging AI‑driven detection models and ML‑powered content moderation to develop dedicated product solutions.
Qualifications
Minimum Qualifications:
Bachelor's degree.
3+ years of experience as a Product Manager (or the ability to rapidly build this experience through dedication).
Strong sense of logic and excellent critical‑thinking skills.
Evidence‑based, analytical, data‑informed (you use data to identify problems, find opportunities, and drive continuous product improvement).
Clear communication of vision, planning and execution challenges and ability to lead coordination with other teams to co‑solve problems in depth.
Preferred Qualifications:
Proven working knowledge of Artificial Intelligence / Machine Learning.
Proven working knowledge in Trust & Safety.
About TikTok
TikTok is the leading destination for short‑form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy – a mission we work toward every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We’re resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe, and so does our workplace. We are passionate about celebrating our diverse voices and creating an environment that reflects the many communities we reach.
TikTok Accommodation
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs, or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at
https://tinyurl.com/RA-request .
Job Information
Compensation: $149,040 – $311,600 annually (range may vary based on qualifications, skills, competencies, and location).
Additional compensation may include discretionary bonuses/incentives and restricted stock units.
Benefits may vary depending on nature of employment and location. Employees receive medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short‑term and long‑term disability coverage, life insurance, wellbeing benefits, 10 paid holidays per year, 10 paid sick days per year, and 17 paid personal days (prorated upon hire with increasing accruals by tenure).
For Los Angeles County (unincorporated) candidates, qualified applicants with arrest or conviction records will be considered in accordance with all federal, state, and local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Product Management and Marketing
Industries Technology, Information and Internet
#J-18808-Ljbffr