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CAMBA

Case Manager, Health Homes

CAMBA, New York, New York, us, 10261

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Who We Are CAMBA is a community of staff, volunteers, clients, donors, neighbors, and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive. We provide more than 180 integrated programs in Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross‑section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees. Over 85% of our families live in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today.

CAMBA’s Health Home Program The Health Home program is an innovative model of care management focused on improving health outcomes for individuals with severe mental illness and other complex chronic illnesses through coordinated networks of medical, psychiatric, behavioral health, social service, and housing providers. Staff use cutting‑edge health information technology and a unified care plan to ensure all clients connect to and maintain primary medical care, prevent hospital stays, and reduce the length of hospitalizations. CAMBA’s participation places it at the forefront of broad system‑wide change with significant impact on many human services sectors.

Position: Case Manager Reports To: Supervisor I Location: 2244 Church Ave, Brooklyn, NY 11226 / hybrid schedule available

What The Case Manager Does

Review all documentation establishing clients’ eligibility for the program and make file copies (e.g., Medicaid status and confirmation of HIV status).

Assist clients in completing all CAMBA intake applications and forms.

Create and maintain client files.

Carry a caseload of approximately 50 clients.

Conduct initial intake or assessment of clients and clients’ families and/or periodic reassessments.

Conduct case conferences prior to finalizing all assessments / reassessments.

Follow‑up with clients and referral organizations regarding client contact and progress.

Work with clients to break through barriers to client goals and to assist clients in advocating for themselves and in moving toward self‑sufficiency.

Recommend and implement strategies to persuade clients to participate more fully in this process.

Monitor clients’ progress toward their service‑plan goals via scheduled telephone contact and/or face‑to‑face home and office visits, and document via service plan outcomes and detailed progress notes.

Recommend closing of cases in which clients have achieved primary goals and maintained stability, or have not demonstrated willingness to participate, or have become ineligible (e.g., moved out of area, changed Medicaid status).

Provide all required information for weekly/monthly/quarterly/annual reports (e.g., number of clients in managed care programs, number of clients housed).

Act as client liaison/advocate with outside organizations regarding education, healthcare, housing, legal issues, entitlements, etc.

Escort clients to appointments (educational, medical, social service).

Follow‑up with clients for a period after successful completion of primary goals to assure stability.

May plan, coordinate and facilitate social/peer support events, including group facilitation for clients.

May prepare marketing materials for the program.

May input client data and client progress information into automated database.

May outreach to market the program to the community to recruit clients.

May prescreen clients over the telephone for eligibility and may schedule intake appointments.

May assist clients in completing applications for benefits and entitlements and may process applications on clients’ behalf.

Minimum Education / Experience Required

Associate’s degree and 4 years applicable experience OR Bachelor’s degree (B.A. or B.S.W.) and two years of applicable experience.

Other Requirements

Knowledge of, and ability to work closely with persons with HIV/AIDS and related issues.

Bi‑lingual English with proficiency in either Spanish, Russian, Haitian‑Creole, Chinese (Mandarin or Cantonese) preferred.

Some evening and weekend availability may be required.

Compensation $53,045 annually. Salary ranges represent the low and high end for the applicable position and program. The salary offered is based on factors such as experience, education, budget, program size, internal equity, skills, and other requirements.

Status Full‑time (35 hours per week)

Benefits CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal and sick time), and paid holidays.

Equal Opportunity Employer CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio‑economic status, marital or veteran status, pregnancy status, or sexual orientation.

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