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Simera

Account Manager III (Remote)

Simera, San Francisco, California, United States, 94199

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A successful should be flexible enough to handle a variety of duties that pertain to your firm and clients. Their main responsibility is to make sure a company’s customers are happy, so they continue to do business with the organization. Here are some specific daily duties you may wish to include in your Account Manager job description:

Communicating with clients by phone, through email and face-to-face to ensure their needs are understood and addressed

Building strong client relationships to maintain old business and acquire new customers

Collaborating with various internal departments to ensure they fulfill all customer requests

Resolving complaints and keeping track of all processes that pertain to the client’s desires

Acting as the client’s representative in a firm to ensure their demands are met with a focus on improving the customer experience

* By applying to this position, we’ll create your Simera Professional Key (SPK) — a unique key that helps you connect with employers, stand out, and secure the right match.

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