Junior Operations Support (Philadelphia) Job at Brooksource in Philadelphia

Junior Operations Support

Hybrid-4 Days on Site

Philadelphia, PA

Contract-to-Hire

Overview:

Our client is seeking a Junior Operations Support Specialist to assist with daytoday operational tasks across databases, scripting, infrastructure support, and team troubleshooting. This role is ideal for someone early in their career who enjoys solving problems, understanding systems endtoend, and supporting both technical teams and core business operations.

Key Responsibilities

• Operational Support
• Provide daytoday support for internal teams, including troubleshooting network issues and escalating when needed.
• Monitor operational workflows and help ensure systems run smoothly from end to end.
• Database & Security
• Work with SQL Server databases to run queries, analyze issues, and support database operations.
• Understand SQL Server security concepts such as permissions, roles, access requests, and how security policies are applied.
• Scripting & Automation
• Develop or update basic automation scripts using PowerShell , Python , and SQL to support operational tasks.
• Assist with maintaining and improving internal operational scripts and tools.
• Infrastructure & DevOps Awareness
• Support the infrastructure and DevOps teams by understanding the systems, tools, and processes they use.
• Gain familiarity with server environments, system workflows, and how various technical teams collaborate.
• Assist in documenting infrastructure processes and operational procedures.

Required Skills & Qualifications

• Foundational experience with:
• SQL and SQL Server
• PowerShell scripting
• Python scripting
• Understanding of:
• Basic SQL Server security (permissions, authentication, access control)
• Networking fundamentals and troubleshooting steps
• How infrastructure and DevOps teams operate (servers, environments, pipelines, support processes)
• Ability to analyze problems endtoend and follow an issue through to resolution.
• Strong communication skills and a collaborative mindset to support teammates effectively.