PrideStaff
Inside Sales & Customer Service Representative
Location:
Houston, TX 77018
Compensation:
$18.00 – $20.00 per hour We are seeking an
Inside Sales & Customer Service Representative
to serve as the primary point of contact for our clients. This role is a blend of technical sales support and high-touch customer service, ensuring that every project, from prototype to production run, is handled with the meticulous care our brand is known for. Key Responsibilities: Customer Relationship Management:
Act as the face of the company, managing inquiries and maintaining strong relationships with our diverse client base.
Project Coordination:
Collaborate with our design and production teams to ensure shop drawings and routers accurately capture unique client requirements.
Quoting & Estimation:
Process requests for quotes (RFQs) by evaluating material needs (Stainless Steel, Aluminum, Carbon Steel, etc.) and labor requirements.
Order Tracking:
Monitor project progress through our management controls to ensure on-time delivery and provide proactive updates to customers.
Sales Support:
Identify opportunities to offer custom design services and flexibility to help solve client challenges.
Qualifications:
2+ years in customer service or inside sales, preferably within the metal fabrication, industrial, or manufacturing sectors.
Ability to read or interpret basic shop drawings. Familiarity with CAD/AutoCAD software is a major plus.
Exceptional verbal and written communication skills with a "customer-first" mentality.
A meticulous approach to data entry and project specifications to ensure "right the first time" quality.
Proficient in Microsoft Office Suite; experience with ERP or quoting software preferred. If interested, please apply at
www.pridestaff.com/houstonnw
Location:
Houston, TX 77018
Compensation:
$18.00 – $20.00 per hour We are seeking an
Inside Sales & Customer Service Representative
to serve as the primary point of contact for our clients. This role is a blend of technical sales support and high-touch customer service, ensuring that every project, from prototype to production run, is handled with the meticulous care our brand is known for. Key Responsibilities: Customer Relationship Management:
Act as the face of the company, managing inquiries and maintaining strong relationships with our diverse client base.
Project Coordination:
Collaborate with our design and production teams to ensure shop drawings and routers accurately capture unique client requirements.
Quoting & Estimation:
Process requests for quotes (RFQs) by evaluating material needs (Stainless Steel, Aluminum, Carbon Steel, etc.) and labor requirements.
Order Tracking:
Monitor project progress through our management controls to ensure on-time delivery and provide proactive updates to customers.
Sales Support:
Identify opportunities to offer custom design services and flexibility to help solve client challenges.
Qualifications:
2+ years in customer service or inside sales, preferably within the metal fabrication, industrial, or manufacturing sectors.
Ability to read or interpret basic shop drawings. Familiarity with CAD/AutoCAD software is a major plus.
Exceptional verbal and written communication skills with a "customer-first" mentality.
A meticulous approach to data entry and project specifications to ensure "right the first time" quality.
Proficient in Microsoft Office Suite; experience with ERP or quoting software preferred. If interested, please apply at
www.pridestaff.com/houstonnw