Pager
Software Engineer I - Product Development
Pager, San Francisco, California, United States, 94199
Software Engineer I - Product Development
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, and by approximately two‑thirds of the Fortune 100, PagerDuty is essential for delivering always‑on digital experiences to modern businesses.
Join PagerDuty’s core feature engineering team and ship customer‑facing features that transform how responders orchestrate and resolve incidents at scale. You’ll build and own features end‑to‑end across services and UI (Java/Go/TypeScript/React, Kafka, MySQL, AWS), collaborate closely with Product and UX, and operate what you ship in production.
Working from our San Francisco office 2 days per week, you’ll be part of a supportive, international team where your work directly improves experiences used by leading enterprise customers, delivering visible impact week over week.
Key Responsibilities
Build features across a wide range of systems, processes, and technologies to solve customer problems.
Ship new customer‑facing features, working directly with a product manager, customer support team, and a team of engineers.
Collaborate with product, UX, and other engineering teams to deliver the highest quality experience on all platforms.
Provide code reviews for fellow team members.
Own and maintain production systems, be on‑call for production issues, and steer the future direction of components.
Participate in the on‑call rotation, triage and address production issues as they arise.
Basic Qualifications
1+ years of development experience working on customer‑facing and web‑based systems.
Experience working in an agile environment with iterative development and fast feedback.
Experience with tools that ensure high‑quality work and a smooth, automated, repeatable transition from your machine to our staging and production environments.
Solid understanding of web or service development basics (APIs, HTTP, JSON, REST).
Familiarity with version control and collaborative workflows (Git, pull requests, code reviews).
Clear, concise communication and a collaborative, growth‑oriented attitude.
Test‑first mindset: can write unit/integration tests and reason about correctness.
Preferred Qualifications
Bachelor’s degree in Computer Science or related field, or equivalent practical experience.
Experience with modern AI‑assisted coding environments such as Cursor, Claude, Windsurf, etc.
Public cloud engineering on AWS.
Pay Transparency The base salary range for this position is $98,000 – $165,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.
Location PagerDuty operates a hybrid work model with offices in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. Candidates must reside in an eligible location. Location restrictions: Australia: Northern Territory, Queensland, South Australia, Tasmania, Western Australia; Canada: Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon; United States: Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming.
Benefits
Company equity*
ESPP (Employee Stock Purchase Program)*
Retirement or pension plan*
Generous paid vacation time
Paid holidays and sick leave
Dutonian Wellness Days & HibernationDuty – companywide paid days off in addition to PTO
Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non‑pregnant parent (some countries have longer leave standards and we comply with local laws)*
Paid volunteer time off: 20 hours per year
Mental wellness programs
*Eligibility may vary by role, region, and tenure.
Equal Opportunity PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy.
PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.
PagerDuty uses the E‑Verify employment verification program.
#J-18808-Ljbffr
Join PagerDuty’s core feature engineering team and ship customer‑facing features that transform how responders orchestrate and resolve incidents at scale. You’ll build and own features end‑to‑end across services and UI (Java/Go/TypeScript/React, Kafka, MySQL, AWS), collaborate closely with Product and UX, and operate what you ship in production.
Working from our San Francisco office 2 days per week, you’ll be part of a supportive, international team where your work directly improves experiences used by leading enterprise customers, delivering visible impact week over week.
Key Responsibilities
Build features across a wide range of systems, processes, and technologies to solve customer problems.
Ship new customer‑facing features, working directly with a product manager, customer support team, and a team of engineers.
Collaborate with product, UX, and other engineering teams to deliver the highest quality experience on all platforms.
Provide code reviews for fellow team members.
Own and maintain production systems, be on‑call for production issues, and steer the future direction of components.
Participate in the on‑call rotation, triage and address production issues as they arise.
Basic Qualifications
1+ years of development experience working on customer‑facing and web‑based systems.
Experience working in an agile environment with iterative development and fast feedback.
Experience with tools that ensure high‑quality work and a smooth, automated, repeatable transition from your machine to our staging and production environments.
Solid understanding of web or service development basics (APIs, HTTP, JSON, REST).
Familiarity with version control and collaborative workflows (Git, pull requests, code reviews).
Clear, concise communication and a collaborative, growth‑oriented attitude.
Test‑first mindset: can write unit/integration tests and reason about correctness.
Preferred Qualifications
Bachelor’s degree in Computer Science or related field, or equivalent practical experience.
Experience with modern AI‑assisted coding environments such as Cursor, Claude, Windsurf, etc.
Public cloud engineering on AWS.
Pay Transparency The base salary range for this position is $98,000 – $165,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.
Location PagerDuty operates a hybrid work model with offices in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. Candidates must reside in an eligible location. Location restrictions: Australia: Northern Territory, Queensland, South Australia, Tasmania, Western Australia; Canada: Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon; United States: Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming.
Benefits
Company equity*
ESPP (Employee Stock Purchase Program)*
Retirement or pension plan*
Generous paid vacation time
Paid holidays and sick leave
Dutonian Wellness Days & HibernationDuty – companywide paid days off in addition to PTO
Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non‑pregnant parent (some countries have longer leave standards and we comply with local laws)*
Paid volunteer time off: 20 hours per year
Mental wellness programs
*Eligibility may vary by role, region, and tenure.
Equal Opportunity PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy.
PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.
PagerDuty uses the E‑Verify employment verification program.
#J-18808-Ljbffr