Security Professional - Customer Service Job at Maxonic Inc. in Philadelphia

In support of their needs, we are looking for a Security Officer Job Title: Security Officer Job Type: Contract Work Schedule: On-site Also provides a high degree of customer service for visitors, families and staff by helping with way finding and other general questions and requests for assistance. Enforces all security and safety policies and procedures of the Enterprise. -Reports all problems and emergencies to immediate supervisor, and documents security incidents with a written report and daily activity logs. -Promptly responds to all calls and requests for service or emergencies. -When assigned, patrols the immediate surrounding areas and all parking areas utilizing a patrol vehicle or on foot. -Screens all individuals entering the facilities to ensure that they have a business purpose to be in the building. -Checks ID badges, and ensures that all visitors, employees, and contractors wear badges as required. -Confirms that all visitors, vendors and contractors are authorized to be on the property and have been signed in. -Provides security escorts when requested for employees, patients, patient families and visitors. -Completes a security escort assignment throughout Enterprise as directed by a supervisor. -Any identified weapons or prohibited items are appropriately documented and secured. -Hold limbs of patients while restraint devices are applied, or a medical procedure is completed by clinical team members. -Responds immediately to all routine and emergency situations as directed by a Supervisor, Base Operator or by witnessing firsthand. -Respond promptly to all routine security calls and notify Base of outcome. -Provides support during helicopter landings. -Acts as a member of the Fire Brigade during fire alarms. -Identifies and documents all illegally parked vehicles. -Notifies supervisor to call for tow truck and/or police services as may be necessary. -Ability to operate a company vehicle and/or be insured on a CHOP policy. -Ability to work all shift times, and rotate between shifts as needed. -Basic proficiency with on-line training, computer-based incident reporting, access control/alarm, weapons detection, and closed-circuit television [CCTV] systems. -Basic proficiency with office software (Microsoft Office) including email & calendar (Outlook). -At least one (1) year of security experience in hospitals, law enforcement, other related Criminal Justice agencies, or military duty with honorable discharge. High School Diploma/GED. Associate's Degree in Criminal Justice, Management or related field. CPI Training from the Crisis Prevention Institute within 6 months of hire. Certified Healthcare Security Officer from the International Association for Healthcare Security and Safety.