Logo
Fast Switch

Patient Registration Rep

Fast Switch, Michigan Center, Michigan, United States, 49254

Save Job

01st July, 2025

Patient Registration Rep #1030764 Job Description: Duties: Job Summary: Under general supervision, follows standard operating procedures and protocols for all bedside patient registration activities including patient reception, face-to-face check in, preregistration, confirmation of insurance eligibility and cash collections. Performs new patient registration; updates registration and insurance information; responds to inquiries from all callers/customers. Advocates on the caller/customer behalf to ensure their needs are met. Acts as a welcoming front door for all callers/customers, instilling loyalty and anticipating needs, while providing efficient, effective customer relationship management. Skills: Required Skills & Experience:

One (1) year of experience related to patient admitting, registration and/or insurance eligibility and verification in a hospital or medical office setting. Strong computer skills and working knowledge of Microsoft Office products. Ability to meet or exceed core customer service responsibilities, standards, and behaviors effectively over the telephone, in person and in writing with patients, visitors and clinical/non-clinical staff. Must be willing to be on your feet for long periods and able to instruct others. Ability to perform a variety of tasks in a fast-paced environment with frequent interruptions. Preferred Skills & Experience:

EPIC training/experience. Insurance payor systems experience. ICD-10 medical terminology experience. Education: Required Education:

High School Diploma. Experience Required:

Clinical experience preferred but open to candidates with customer service or retail experience Job Responsibilities:

Register patients in the Emergency Room Manage the arrival desk and perform quick registration Apply armbands and direct patients to the lobby Conduct bedside registration using mobile carts Frequently visit patient rooms for registration tasks Complete inpatient unit registrations Rotate between different registration roles (e.g., bedside, arrival desk, etc.) Additional Info:

At FastTek Global,

Our Purpose

is

Our People

and

Our Planet . We come to work each day and are reminded we are

helping people find their success stories . Also,

Doing the right thing is our mantra . We act responsibly, give back to the communities we serve and have a little fun along the way. We have been doing this with pride, dedication and plain, old-fashioned hard work for

24 years ! FastTek Global is financially strong, privately held company that is

100% consultant

and

client focused . We've differentiated ourselves by being

fast, flexible,

creative

and

honest . Throw out everything you've heard, seen, or felt about every other IT Consulting company. We do unique things and we do them for Fortune 10, Fortune 500, and technology start-up companies. Our benefits are second to none and thanks to our

flexible benefit

options you can choose the benefits you need or want, options include:

Medical and Dental (FastTek pays majority of the medical program) Vision Personal Time Off (PTO) Program Long Term Disability (100% paid) Life Insurance (100% paid) 401(k) with immediate vesting and 3% (of salary) dollar-for-dollar match

Plus, we have a lucrative employee referral program and an employee recognition culture. FastTek Global was named one of the

Top Work Places

in Michigan by the Detroit Free Press in

2013, 2014, 2015, 2016, 2017, 2018, 2019 ,

2020, 2021, 2022, and 2023! To view all of our open positions go to: https://www.fasttek.com/fastswitch/findwork Follow us on Twitter: https://twitter.com/fasttekglobal Follow us on Instagram: https://www.instagram.com/fasttekglobal Find us on LinkedIn: https://www.linkedin.com/company/fasttek You can become a fan of FastTek on Facebook: https://www.facebook.com/fasttekglobal/