CHE Behavioral Health Services
Regional Manager of Operations – Skilled Nursing - Brooklyn and Staten Island
CHE Behavioral Health Services, New York, New York, us, 10261
Regional Manager of Operations – Skilled Nursing - Brooklyn and Staten Island
Apply for the Regional Manager of Operations – Skilled Nursing - Brooklyn and Staten Island role at CHE Behavioral Health Services.
Position Overview The Regional Manager of Operations is responsible for managing facility relationships, supporting providers, and driving growth within an assigned territory. This role is a blend of remote work and field-based facility visits, requiring strong leadership, customer service, and healthcare operations expertise.
Key Responsibilities Territory Growth
Expand services across SNFs and ALFs; onboard new facilities
Increase penetration in existing facilities and promote specialty service lines
Build relationships with facility leaders to drive referral growth
Present CHE programs and secure new facility contracts
Travel up to 50%
Quality Service
Provide exceptional customer service to partner facilities
Conduct quarterly in-person facility visits
Support facility staff with workflows, referrals, and program integration
Communicate territory needs to internal teams
Provider Management
Track provider productivity and RVU performance (daily–annual)
Conduct monthly provider meetings (virtual or in-person)
Collaborate with Clinical Operations on regional initiatives
Assist in interviewing and evaluating candidates for facility‑based roles
Education
Bachelor’s degree required
Master’s degree preferred
Experience
Skilled nursing facility experience required (admissions, social services, marketing, business development, or operations)
Multi‑site healthcare operations experience required
Skills
Strong leadership, critical thinking, and decision‑making
Excellent relationship‑building and customer service skills
Ability to manage change and execute growth strategies
Advanced organizational and time‑management skills
Ability to work independently and manage multiple priorities
Ability to travel, including occasional overnight trips
Seniority level
Director
Employment type
Full‑time
Job function
Management and Manufacturing
Industries
Mental Health Care
Apply Today Join a mission‑driven organization committed to increasing access to mental health care in skilled nursing and assisted living communities. Apply today to learn more about this impactful leadership opportunity.
#J-18808-Ljbffr
Position Overview The Regional Manager of Operations is responsible for managing facility relationships, supporting providers, and driving growth within an assigned territory. This role is a blend of remote work and field-based facility visits, requiring strong leadership, customer service, and healthcare operations expertise.
Key Responsibilities Territory Growth
Expand services across SNFs and ALFs; onboard new facilities
Increase penetration in existing facilities and promote specialty service lines
Build relationships with facility leaders to drive referral growth
Present CHE programs and secure new facility contracts
Travel up to 50%
Quality Service
Provide exceptional customer service to partner facilities
Conduct quarterly in-person facility visits
Support facility staff with workflows, referrals, and program integration
Communicate territory needs to internal teams
Provider Management
Track provider productivity and RVU performance (daily–annual)
Conduct monthly provider meetings (virtual or in-person)
Collaborate with Clinical Operations on regional initiatives
Assist in interviewing and evaluating candidates for facility‑based roles
Education
Bachelor’s degree required
Master’s degree preferred
Experience
Skilled nursing facility experience required (admissions, social services, marketing, business development, or operations)
Multi‑site healthcare operations experience required
Skills
Strong leadership, critical thinking, and decision‑making
Excellent relationship‑building and customer service skills
Ability to manage change and execute growth strategies
Advanced organizational and time‑management skills
Ability to work independently and manage multiple priorities
Ability to travel, including occasional overnight trips
Seniority level
Director
Employment type
Full‑time
Job function
Management and Manufacturing
Industries
Mental Health Care
Apply Today Join a mission‑driven organization committed to increasing access to mental health care in skilled nursing and assisted living communities. Apply today to learn more about this impactful leadership opportunity.
#J-18808-Ljbffr