The RealReal
Valuation Manager, Fine Jewelry & Watches
The RealReal, Santa Monica, California, United States, 90403
Valuation Manager, Fine Jewelry & Watches
Join to apply for the
Valuation Manager, Fine Jewelry & Watches
role at
The RealReal .
About The Role As a Valuation Manager at TheRealReal, you will facilitate day‑to‑day valuation appointments, servicing clients at our Luxury Consignment Office. You will price and authenticate items across our dynamic acceptance standards, support supply drives through valuations and remote pricing, and educate consignors, customers, and peers. We’re looking for a process‑driven individual with exceptional attention to detail who wants to hone their expertise.
What You Get To Do Every Day
Facilitate all valuation appointments, providing a relaxed non‑contentious experience that educates clients on the value of their items.
Conduct real‑time valuations and authentication for handbags using a wide array of industry‑specific tools.
Provide pre‑consignment pricing services to consignors and sales team members per direction of the Luxury Consignment Office.
Maintain strong understanding of pricing trends and sell‑through velocity by working with the Pricing and Authentication teams.
Accountable for the sell‑through and velocity of products they have priced personally.
Accountable for the conversion rate of appointments to consignments.
Work with Store Manager to understand customer needs and stay current with in‑store operations.
Handle any additional requests to support the Luxury Consignment Office and Retail Store as determined by Senior Manager, Valuations Team.
What You Bring To The Role
Flexible to work certain weekend days.
2–5 years of experience in the luxury space in a customer‑facing role.
Knowledge of luxury handbags in the primary or secondary market.
Bachelor’s degree from an accredited college or university (preferred).
Sales experience encouraged.
Passion for delivering a luxury experience each day.
Polished, professional presentation skills.
Ability to handle multiple complex, time‑sensitive situations while remaining calm, cool and collected.
Effective communicator (both verbal and written).
Demonstrates initiative and the willingness to proactively anticipate organizational needs and meet deadlines.
Ability to foresee potential obstacles well in advance of campaign launch dates and problem‑solve to ensure proper execution of valuation office processes.
Compensation, Benefits, + Perks
Employee Stock Purchase Plan
401(k) with company match
Medical, dental & vision insurance
Paid parental leave
9 paid company holidays
Flexible time off (with manager approval)
…and more benefits available through the Benefits portal.
The expected salary range for this role is $65,581.10–$93,687.00, based on location and candidate qualifications. Additional components may include bonus programs, incentive pay, and other benefits.
The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods. With a rigorous authentication process overseen by experts, we provide a safe and reliable platform for consumers to buy and sell luxury items. We are a sustainable company that gives new life to pieces for thousands of brands across multiple categories.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Art/Creative
Industries Retail Luxury Goods and Jewelry, Retail Apparel and Fashion, and Retail
The RealReal is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records. At TRR, People Come First. That’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our Diversity Equity and Inclusion program here.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
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Valuation Manager, Fine Jewelry & Watches
role at
The RealReal .
About The Role As a Valuation Manager at TheRealReal, you will facilitate day‑to‑day valuation appointments, servicing clients at our Luxury Consignment Office. You will price and authenticate items across our dynamic acceptance standards, support supply drives through valuations and remote pricing, and educate consignors, customers, and peers. We’re looking for a process‑driven individual with exceptional attention to detail who wants to hone their expertise.
What You Get To Do Every Day
Facilitate all valuation appointments, providing a relaxed non‑contentious experience that educates clients on the value of their items.
Conduct real‑time valuations and authentication for handbags using a wide array of industry‑specific tools.
Provide pre‑consignment pricing services to consignors and sales team members per direction of the Luxury Consignment Office.
Maintain strong understanding of pricing trends and sell‑through velocity by working with the Pricing and Authentication teams.
Accountable for the sell‑through and velocity of products they have priced personally.
Accountable for the conversion rate of appointments to consignments.
Work with Store Manager to understand customer needs and stay current with in‑store operations.
Handle any additional requests to support the Luxury Consignment Office and Retail Store as determined by Senior Manager, Valuations Team.
What You Bring To The Role
Flexible to work certain weekend days.
2–5 years of experience in the luxury space in a customer‑facing role.
Knowledge of luxury handbags in the primary or secondary market.
Bachelor’s degree from an accredited college or university (preferred).
Sales experience encouraged.
Passion for delivering a luxury experience each day.
Polished, professional presentation skills.
Ability to handle multiple complex, time‑sensitive situations while remaining calm, cool and collected.
Effective communicator (both verbal and written).
Demonstrates initiative and the willingness to proactively anticipate organizational needs and meet deadlines.
Ability to foresee potential obstacles well in advance of campaign launch dates and problem‑solve to ensure proper execution of valuation office processes.
Compensation, Benefits, + Perks
Employee Stock Purchase Plan
401(k) with company match
Medical, dental & vision insurance
Paid parental leave
9 paid company holidays
Flexible time off (with manager approval)
…and more benefits available through the Benefits portal.
The expected salary range for this role is $65,581.10–$93,687.00, based on location and candidate qualifications. Additional components may include bonus programs, incentive pay, and other benefits.
The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods. With a rigorous authentication process overseen by experts, we provide a safe and reliable platform for consumers to buy and sell luxury items. We are a sustainable company that gives new life to pieces for thousands of brands across multiple categories.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Art/Creative
Industries Retail Luxury Goods and Jewelry, Retail Apparel and Fashion, and Retail
The RealReal is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records. At TRR, People Come First. That’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our Diversity Equity and Inclusion program here.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
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