Memorial Hermann Health System
Physician Practice Patient Access Representative - The Woodlands Gastroenterolog
Memorial Hermann Health System, Spring, Texas, us, 77391
Physician Practice Patient Access Representative - The Woodlands Gastroenterology
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Physician Practice Patient Access Representative - The Woodlands Gastroenterology
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Memorial Hermann Health System At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. We prioritize safety, compassion, personalization and efficiency. Job Summary Position is responsible for scheduling patient appointments, ensuring medical necessity compliance, verifying eligibility, and posting payments. Shift : Monday - Friday, 8a - 5p. Minimum Qualifications High School Diploma or GED preferred. Two (2) years of experience in a hospital or customer service setting. Ability to multi-task. Proficient typing/keyboarding skills. Principal Accountabilities Schedules patient appointments and enters required information in the computer system in an accurate and timely manner. Obtains demographic, insurance, and financial information from patient or guarantor and enters it in the computer system with a high degree of accuracy. Explains all required forms to the patient or guarantor and obtains the necessary signatures. Ensures medical necessity compliance by obtaining necessary data, reviewing the Compliance System, communicating information to patient or guarantor, and obtaining necessary signatures. Protects the financial integrity of the facility by collecting patient liability, establishing payment arrangements, discussing payment options, and screening for eligibility. Verifies insurance eligibility and benefits and ensures all notifications and authorizations are completed within the required timeframes. Posts payments in the computer system and generates the appropriate patient receipts. Monitors, reviews, and resolves patient account issues on assigned reports. Communicates in an effective and professional manner with Physicians, ancillary departments, nursing units, physicians’ office staff, insurance companies, as well as patients and their families (all Patient Access customers). Completes thorough and accurate documentation. Ensures safe care to patients, staff and visitors, adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity of service. Promotes individual professional growth and development by meeting requirements for mandatory/continuing education, skills competency, supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor, and resource to less experienced staff. Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues. Other duties as assigned.
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Join to apply for the
Physician Practice Patient Access Representative - The Woodlands Gastroenterology
role at
Memorial Hermann Health System At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. We prioritize safety, compassion, personalization and efficiency. Job Summary Position is responsible for scheduling patient appointments, ensuring medical necessity compliance, verifying eligibility, and posting payments. Shift : Monday - Friday, 8a - 5p. Minimum Qualifications High School Diploma or GED preferred. Two (2) years of experience in a hospital or customer service setting. Ability to multi-task. Proficient typing/keyboarding skills. Principal Accountabilities Schedules patient appointments and enters required information in the computer system in an accurate and timely manner. Obtains demographic, insurance, and financial information from patient or guarantor and enters it in the computer system with a high degree of accuracy. Explains all required forms to the patient or guarantor and obtains the necessary signatures. Ensures medical necessity compliance by obtaining necessary data, reviewing the Compliance System, communicating information to patient or guarantor, and obtaining necessary signatures. Protects the financial integrity of the facility by collecting patient liability, establishing payment arrangements, discussing payment options, and screening for eligibility. Verifies insurance eligibility and benefits and ensures all notifications and authorizations are completed within the required timeframes. Posts payments in the computer system and generates the appropriate patient receipts. Monitors, reviews, and resolves patient account issues on assigned reports. Communicates in an effective and professional manner with Physicians, ancillary departments, nursing units, physicians’ office staff, insurance companies, as well as patients and their families (all Patient Access customers). Completes thorough and accurate documentation. Ensures safe care to patients, staff and visitors, adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity of service. Promotes individual professional growth and development by meeting requirements for mandatory/continuing education, skills competency, supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor, and resource to less experienced staff. Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues. Other duties as assigned.
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