MERGE
Director, AI Product
Join MERGE as the Director, AI Product, leading the charge in AI both within the organization and in supporting our client services. As a hybrid Product Director and Internal Founder, you will shape the vision for our AI Operating System and transform the company from traditional workflows to an AI-first operating system.
About MERGE MERGE brings together the minds and passions of creative pioneers, tech innovators, and data explorers to help ambitious clients solve business challenges and rise to the top. With a portfolio of enduring partnerships with American Express, T‑Mobile, Subway, Kate Spade, Coach, The North Face, Meta, Adobe, BlueCross BlueShield, Abbott, Astellas, Supernus, CSL, GE Healthcare, Broward Health, Indiana University Health, and Morgan Stanley, MERGE operates from offices in Atlanta, Boston, Chicago, Denver, Kansas City, Montreal, New York City, and Los Angeles.
Mission MERNGE is on a mission to lead the charge in AI. As Director, AI Products you will partner with leadership to shape the vision for our AI Operating System.
About the AI Garage The AI Garage is a new organization focused on taking full advantage of AI to solve immediate, high‑impact problems for our services organization, with the long‑term goal of creating and market‑ready validated products. You will collaborate closely with the engineering team to build and validate AI solutions leveraging MERGE as the first customer.
Accountable and Responsible
Define the Vision: Collaborate with executive leadership to architect the roadmap for AI adoption, shaping the “why” and “how” of our cognitive transformation.
Assess Market Viability: Evaluate internal tools for their potential to succeed in the market and develop go‑to‑market strategies for successful pilots.
Leverage Client Trust: Use internal efficiency data to validate software and create compelling narratives to sell innovations to our client base.
Analyze ROI: Balance the portfolio between tools that save time and those with high SaaS potential.
Observe and Analyze: Document workflows, identify decision points, and design intelligent automation that augments human creativity and strategy.
Collaborate with Engineering: Partner with the AI Garage team to guide the build process, prioritize the backlog, and ensure technical outputs align with business goals.
Prototype to Product: Transition solutions from prototypes to scalable products, determining when tools are ready for internal use and external launch.
Validate and Launch: Treat employees as alpha testers, refine products based on feedback, and ensure smooth adoption of AI tools internally before market launch.
Qualifications
Autonomy & Conviction: Relentless self‑starter with strong conviction, able to thrive without structured hand‑holding.
Experience: 7+ years in process optimization, digital transformation, or management consulting.
AI Literacy: Strong understanding of AI technologies and their capabilities/limitations (e.g., context windows, RAG, agentic reasoning).
Process Architecture: Experience with process mapping and optimization, translating human processes into logical software requirements.
SaaS Vision: Commercial instincts to identify and package internal efficiency tools as SaaS products.
Technical Empathy & Agile Execution: Ability to communicate with engineers, guide development, and manage rapid iteration cycles in a RAD environment. Basic programming knowledge required.
Bonus Points
Experience in venture building, corporate innovation arms, or incubators.
Background in marketing and/or life science automation.
Hands‑on experience with no‑code builders for prototyping.
Expertise in transitioning service businesses into product/SaaS models.
Familiarity with agentic AI platforms.
Strong communication skills to translate technical concepts for diverse audiences.
Change management expertise with sensitivity to human factors.
Salary & Benefits Salary range: $175,000 - $200,000, based on skills, experience, qualifications, location, and other relevant factors. Salary pay range is subject to change and may be modified at any time.
Benefits include meaningful medical, dental, vision, life insurance, 401(k), lifestyle spending account, employer‑paid life & disability insurance, flexible time off & holidays, and many other benefits and rewards.
Legal & Employment Information Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
MERGE is proud to invest in benefits that support career and personal growth. MERGE believes in transparency and equity. In accordance with state regulations, we proudly include salary ranges in our job postings to ensure fair compensation practices.
MERGE is proud to be an Equal Opportunity Employer. MERGE welcomes and celebrates diversity regardless of race, religion, color, national origin, gender, sexual orientation, veteran status, or people with abilities. We believe that the more diverse we are, the more creative our work will be!
Company Culture & Values
Ability – Mastering our craft
Agility – Delivering with a growth mindset
Humility – Collaborating for shared success
#J-18808-Ljbffr
About MERGE MERGE brings together the minds and passions of creative pioneers, tech innovators, and data explorers to help ambitious clients solve business challenges and rise to the top. With a portfolio of enduring partnerships with American Express, T‑Mobile, Subway, Kate Spade, Coach, The North Face, Meta, Adobe, BlueCross BlueShield, Abbott, Astellas, Supernus, CSL, GE Healthcare, Broward Health, Indiana University Health, and Morgan Stanley, MERGE operates from offices in Atlanta, Boston, Chicago, Denver, Kansas City, Montreal, New York City, and Los Angeles.
Mission MERNGE is on a mission to lead the charge in AI. As Director, AI Products you will partner with leadership to shape the vision for our AI Operating System.
About the AI Garage The AI Garage is a new organization focused on taking full advantage of AI to solve immediate, high‑impact problems for our services organization, with the long‑term goal of creating and market‑ready validated products. You will collaborate closely with the engineering team to build and validate AI solutions leveraging MERGE as the first customer.
Accountable and Responsible
Define the Vision: Collaborate with executive leadership to architect the roadmap for AI adoption, shaping the “why” and “how” of our cognitive transformation.
Assess Market Viability: Evaluate internal tools for their potential to succeed in the market and develop go‑to‑market strategies for successful pilots.
Leverage Client Trust: Use internal efficiency data to validate software and create compelling narratives to sell innovations to our client base.
Analyze ROI: Balance the portfolio between tools that save time and those with high SaaS potential.
Observe and Analyze: Document workflows, identify decision points, and design intelligent automation that augments human creativity and strategy.
Collaborate with Engineering: Partner with the AI Garage team to guide the build process, prioritize the backlog, and ensure technical outputs align with business goals.
Prototype to Product: Transition solutions from prototypes to scalable products, determining when tools are ready for internal use and external launch.
Validate and Launch: Treat employees as alpha testers, refine products based on feedback, and ensure smooth adoption of AI tools internally before market launch.
Qualifications
Autonomy & Conviction: Relentless self‑starter with strong conviction, able to thrive without structured hand‑holding.
Experience: 7+ years in process optimization, digital transformation, or management consulting.
AI Literacy: Strong understanding of AI technologies and their capabilities/limitations (e.g., context windows, RAG, agentic reasoning).
Process Architecture: Experience with process mapping and optimization, translating human processes into logical software requirements.
SaaS Vision: Commercial instincts to identify and package internal efficiency tools as SaaS products.
Technical Empathy & Agile Execution: Ability to communicate with engineers, guide development, and manage rapid iteration cycles in a RAD environment. Basic programming knowledge required.
Bonus Points
Experience in venture building, corporate innovation arms, or incubators.
Background in marketing and/or life science automation.
Hands‑on experience with no‑code builders for prototyping.
Expertise in transitioning service businesses into product/SaaS models.
Familiarity with agentic AI platforms.
Strong communication skills to translate technical concepts for diverse audiences.
Change management expertise with sensitivity to human factors.
Salary & Benefits Salary range: $175,000 - $200,000, based on skills, experience, qualifications, location, and other relevant factors. Salary pay range is subject to change and may be modified at any time.
Benefits include meaningful medical, dental, vision, life insurance, 401(k), lifestyle spending account, employer‑paid life & disability insurance, flexible time off & holidays, and many other benefits and rewards.
Legal & Employment Information Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
MERGE is proud to invest in benefits that support career and personal growth. MERGE believes in transparency and equity. In accordance with state regulations, we proudly include salary ranges in our job postings to ensure fair compensation practices.
MERGE is proud to be an Equal Opportunity Employer. MERGE welcomes and celebrates diversity regardless of race, religion, color, national origin, gender, sexual orientation, veteran status, or people with abilities. We believe that the more diverse we are, the more creative our work will be!
Company Culture & Values
Ability – Mastering our craft
Agility – Delivering with a growth mindset
Humility – Collaborating for shared success
#J-18808-Ljbffr