EY
Indirect Tax-Global Trade Operations-Senior Manager
EY, Washington, District of Columbia, us, 20022
Indirect Tax‑Global Trade Operations‑Senior Manager
Location: Anywhere in Country. At EY, we’re shaping futures with confidence, uniting diverse teams worldwide. Join EY to build a better working world, advance your career, and provide global trade advisory services at one of the world’s most integrated professional accounting firms. Opportunity As a Senior Manager in our Global Trade practice, you will lead the U.S. duty drawback program, overseeing claim preparation, filing, and compliance with U.S. Customs and Border Protection (CBP) regulations. You will proactively develop new client relationships with executives responsible for global trade functional areas. Your Key Responsibilities Lead and oversee end‑to‑end drawback programs: opportunity assessments, scoping, data diagnostics, rule mapping, claim build, filings, and accelerated payment readiness. Interpret and apply 19 CFR Part 190 (TFTEA), including substitution standards, manufacturing drawback, unused/returned merchandise, rejected merchandise, and waste/by‑product treatment. Design methodology for commercial interchangeability and substitution under TFTEA; establish defensible correlation across HTS classifications, specifications, and supply chain documentation. Architect data models linking import entries (CBP/ACE) to exports (AES), bills of materials, production records, inventory movements, and sales—ensuring auditability and chain‑of‑custody. Manage claim calculations, duty/tax/fee components (including MPF, HMF where applicable), timelines, and retroactive lookback periods; oversee reconciliation and prior disclosure strategies when appropriate. Prepare clients for CBP audits, exams, and desk reviews; draft and review technical memos, legal/regulatory interpretations, and internal controls documentation. Drive process automation (e.g., Alteryx/SQL/Python), dashboards (Power BI/Tableau), and ACE data extraction workflows to improve accuracy and throughput. Go‑to‑Market & Growth Drive the firm’s duty drawback value proposition: develop thought leadership, solution collateral, pricing models, and delivery playbooks. Partner with industry teams (Consumer, Retail, Industrials, Automotive, Life Sciences, Technology, Chemicals) to tailor sector‑specific methodologies. Lead pursuits: discovery, proposal writing, oral presentations, scoping, and contracting; meet or exceed bookings, margin, and utilization targets. Practice Building & People Leadership Implement delivery standards (PMO discipline, QA/QC, documentation, knowledge management) and reusable assets to enable scale. Foster a culture of ethics and compliance; reinforce CBP, BIS, OFAC awareness and escalation protocols. Risk & Quality Establish robust internal controls for drawback programs: data governance, segregation of duties, exception handling, and version control. Conduct pre‑filing reviews, root‑cause analysis on claim denials, and remediation plans; maintain a risk register and issue log. Skills and Attributes for Success Staying current on global trade developments and work to develop new and innovative service offerings that can deliver value to clients. The ability to proactively engage clients to describe and market our value‑added global trade services and deliver high‑quality project deliverables. Successful project management experience with excellent organizational skills, strong motivation, and a positive attitude; delivering a quality work product each and every time. Supervising a motivated team of professionals; supporting them in the development of the skills, knowledge and opportunities to reach their full potential. Experience in the market generating revenue from a new and existing client base. To qualify for the role you must have Bachelor’s degree and either a JD, CPA or a U.S. Customs broker license. Approximately 10 or more years of related work experience in industry, a professional services firm, a Fortune 500 company or a major importer or exporter. Deep technical knowledge of global customs, import and export topics; such as valuation, classification, country of origin, free‑trade agreements, export controls, licensing, trade sanctions, etc. Travel is likely to be required; percentage will depend on location, skill set and individual projects. Ideally, you’ll also have Experience in professional services together with the ability to listen to a client’s needs and develop a value proposition to expand new business. Experience with the U.S. Customs and Border Protection, Bureau of Industry and Security, Office of Foreign Assets Control, or the Directorate of Defense Trade Controls. Foreign language capabilities encouraged. What We Look For We’re interested in people that will lead client projects and appropriately delegate tasks to a qualified support team. You’ll have the ability to manage multiple client projects and delegate work appropriately to team members across our national and global practice. What We Offer You At EY, we’ll develop you with future‑focused skills and equip you with world‑class experiences. We’ll empower you in a flexible environment and fuel your extraordinary talents in a diverse and inclusive culture of globally connected teams. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on‑going basis. For those living in California, please click here for additional information. EY focuses on high‑ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. EY | Building a better working world. EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1‑800‑EY‑HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com.
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Location: Anywhere in Country. At EY, we’re shaping futures with confidence, uniting diverse teams worldwide. Join EY to build a better working world, advance your career, and provide global trade advisory services at one of the world’s most integrated professional accounting firms. Opportunity As a Senior Manager in our Global Trade practice, you will lead the U.S. duty drawback program, overseeing claim preparation, filing, and compliance with U.S. Customs and Border Protection (CBP) regulations. You will proactively develop new client relationships with executives responsible for global trade functional areas. Your Key Responsibilities Lead and oversee end‑to‑end drawback programs: opportunity assessments, scoping, data diagnostics, rule mapping, claim build, filings, and accelerated payment readiness. Interpret and apply 19 CFR Part 190 (TFTEA), including substitution standards, manufacturing drawback, unused/returned merchandise, rejected merchandise, and waste/by‑product treatment. Design methodology for commercial interchangeability and substitution under TFTEA; establish defensible correlation across HTS classifications, specifications, and supply chain documentation. Architect data models linking import entries (CBP/ACE) to exports (AES), bills of materials, production records, inventory movements, and sales—ensuring auditability and chain‑of‑custody. Manage claim calculations, duty/tax/fee components (including MPF, HMF where applicable), timelines, and retroactive lookback periods; oversee reconciliation and prior disclosure strategies when appropriate. Prepare clients for CBP audits, exams, and desk reviews; draft and review technical memos, legal/regulatory interpretations, and internal controls documentation. Drive process automation (e.g., Alteryx/SQL/Python), dashboards (Power BI/Tableau), and ACE data extraction workflows to improve accuracy and throughput. Go‑to‑Market & Growth Drive the firm’s duty drawback value proposition: develop thought leadership, solution collateral, pricing models, and delivery playbooks. Partner with industry teams (Consumer, Retail, Industrials, Automotive, Life Sciences, Technology, Chemicals) to tailor sector‑specific methodologies. Lead pursuits: discovery, proposal writing, oral presentations, scoping, and contracting; meet or exceed bookings, margin, and utilization targets. Practice Building & People Leadership Implement delivery standards (PMO discipline, QA/QC, documentation, knowledge management) and reusable assets to enable scale. Foster a culture of ethics and compliance; reinforce CBP, BIS, OFAC awareness and escalation protocols. Risk & Quality Establish robust internal controls for drawback programs: data governance, segregation of duties, exception handling, and version control. Conduct pre‑filing reviews, root‑cause analysis on claim denials, and remediation plans; maintain a risk register and issue log. Skills and Attributes for Success Staying current on global trade developments and work to develop new and innovative service offerings that can deliver value to clients. The ability to proactively engage clients to describe and market our value‑added global trade services and deliver high‑quality project deliverables. Successful project management experience with excellent organizational skills, strong motivation, and a positive attitude; delivering a quality work product each and every time. Supervising a motivated team of professionals; supporting them in the development of the skills, knowledge and opportunities to reach their full potential. Experience in the market generating revenue from a new and existing client base. To qualify for the role you must have Bachelor’s degree and either a JD, CPA or a U.S. Customs broker license. Approximately 10 or more years of related work experience in industry, a professional services firm, a Fortune 500 company or a major importer or exporter. Deep technical knowledge of global customs, import and export topics; such as valuation, classification, country of origin, free‑trade agreements, export controls, licensing, trade sanctions, etc. Travel is likely to be required; percentage will depend on location, skill set and individual projects. Ideally, you’ll also have Experience in professional services together with the ability to listen to a client’s needs and develop a value proposition to expand new business. Experience with the U.S. Customs and Border Protection, Bureau of Industry and Security, Office of Foreign Assets Control, or the Directorate of Defense Trade Controls. Foreign language capabilities encouraged. What We Look For We’re interested in people that will lead client projects and appropriately delegate tasks to a qualified support team. You’ll have the ability to manage multiple client projects and delegate work appropriately to team members across our national and global practice. What We Offer You At EY, we’ll develop you with future‑focused skills and equip you with world‑class experiences. We’ll empower you in a flexible environment and fuel your extraordinary talents in a diverse and inclusive culture of globally connected teams. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on‑going basis. For those living in California, please click here for additional information. EY focuses on high‑ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. EY | Building a better working world. EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1‑800‑EY‑HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com.
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