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Vicente's Supermarket

Seafood Department Lead

Vicente's Supermarket, Boston, Massachusetts, us, 02298

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Seafood Department Lead

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Vicente's Supermarket .

Vicente's Supermarket provided pay range This range is provided by Vicente's Supermarket. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range $19.00/hr - $21.00/hr

Job Title Seafood Lead

Department Seafood

Reports To Store Manager

Supervises Seafood Department Team

Position Summary The Seafood Manager oversees all aspects of the seafood department including quality control, product preparation, merchandising, team leadership, customer service, and food safety. Ensures high standards of freshness, product knowledge, operational efficiency, and profitability.

Responsibilities

Quality Control & Freshness: Inspect shipments, verify species accuracy, ensure rotation and proper storage, supervise value‑added product prep, monitor case temperatures, and stay updated on industry trends and seasonality.

Seafood Handling & Preparation: Supervise and participate in filleting, scaling, cleaning, and shucking. Maintain equipment, train team on technical skills, and advise customers on cooking/preparation.

Merchandising & Presentation: Build attractive displays with proper ice levels, implement planograms, ensure accurate signage and labeling, maintain cleanliness, and feature seasonal items.

Inventory Management: Monitor stock, order based on trends and needs, forecast with Store Manager, manage shrink, track product movement, and oversee receiving/stocking.

Team Leadership: Train, coach, and supervise staff; hold meetings; develop high‑potential employees; foster a positive work environment.

Customer Service: Provide expert product knowledge, resolve concerns, offer guidance on selection and sustainability, and build customer loyalty.

Sales & Profitability: Meet sales goals, analyze data, apply pricing/promotional strategies, and drive department growth.

Food Safety & Sanitation: Maintain strict sanitation standards, enforce HACCP procedures, train employees, and ensure a clean, safe work environment.

Expectations

Maintain top‑tier seafood quality and department presentation.

Deliver exceptional customer service and promote sustainable seafood practices.

Drive sales and minimize shrink through accurate ordering and handling.

Build and support a strong, knowledgeable team.

Ensure compliance with all safety, sanitation, and regulatory standards.

Qualifications

High school diploma required; Associate’s/Bachelor’s preferred.

Minimum 2 years experience in meat/seafood operations with 1 year supervisory.

Strong knowledge of seafood varieties, handling, and processing.

Strong leadership, communication, and customer service skills.

Ability to work in a fast‑paced environment.

Working Conditions

Ability to lift 40+ lbs.

Frequent standing, bending, cooler/freezer work, and handling of raw seafood.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Management and Manufacturing

Retail

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