Liberty Mutual Insurance
Claims Manager II, Hospital Professional Liability
Liberty Mutual Insurance, Boston, Massachusetts, us, 02298
Claims Manager II, Hospital Professional Liability
Join to apply for the
Claims Manager II, Hospital Professional Liability
role at
Liberty Mutual Insurance . Ready to lead and shape Hospital Professional Liability claims strategy?
Pay Range Base pay: $134,000.00/yr - $254,000.00/yr. Your actual pay will be based on your skills and experience—talk with your recruiter to learn more.
This range reflects the varying pay scale across the Liberty Mutual regions. Depending on your location, you may not qualify for the top salary listed in the range.
Responsibilities
Responsible for performance, development and coaching of staff (including hiring, terminating, performance and salary management). Serve as technical resource for claims staff and cross‑functional partners (Underwriting, Actuarial, Finance and Operations).
Work with claims team and external attorneys to review coverages, investigate claims, analyze liability and damages, establish adequate indemnity and expense reserves, develop strategies and resolve claims, including participation in mediation, arbitration and settlement discussions.
Perform quality assurance reviews/observations and provide feedback to the team, including action plans for development.
Actively pursue all avenues of recovery, including timely recovery of deductibles from insureds and management of subrogation activities.
Provide regular reports to claims management regarding losses exceeding or likely to exceed the authority level. Produce and present reports, and train the team in these skills.
Partner with underwriting managers/teams to provide excellent customer service, market to brokers, risk managers and reinsurers, and serve as the external face of the claims leader for the product line.
Lead short to medium‑term strategic claims activities/priorities for the product line, aligned with IronHealth and NAS Claims strategic priorities. Oversee projects assigned by the department head.
Direct and manage claims participation and content for multidisciplinary reviews, monthly Underwriting connectivity meetings, and quarterly actuarial meetings.
Assist and coordinate with underwriting on new policy forms, product development, rollouts and provide timely feedback to senior management.
Achieve fluency in Loss Triangle interpretation and Product Level Profitability.
Other duties as assigned, including delivery on operational goals and objectives.
Qualifications
Bachelor's degree or equivalent training; advanced degrees or certifications preferred.
Minimum 8+ years of relevant experience, including at least 2 years of supervisory experience.
At least 5 years of claims handling within a technical specialty, with advanced knowledge of claims concepts, coverage issues, product lines and industry competition.
Advanced knowledge of a technical specialty and familiarity with law and insurance regulations in various jurisdictions.
Effective interaction with brokers and internal departments; strong verbal and written communication skills.
Strong negotiation, analytical and decision‑making skills.
About Liberty Mutual At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported and can thrive. We foster an inclusive culture that reflects the diversity of perspectives and experiences. Our comprehensive benefits, workplace flexibility, professional development opportunities and Employee Resource Groups help our employees grow and succeed.
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
California
Los Angeles Incorporated
Los Angeles Unincorporated
Philadelphia
San Francisco
#J-18808-Ljbffr
Claims Manager II, Hospital Professional Liability
role at
Liberty Mutual Insurance . Ready to lead and shape Hospital Professional Liability claims strategy?
Pay Range Base pay: $134,000.00/yr - $254,000.00/yr. Your actual pay will be based on your skills and experience—talk with your recruiter to learn more.
This range reflects the varying pay scale across the Liberty Mutual regions. Depending on your location, you may not qualify for the top salary listed in the range.
Responsibilities
Responsible for performance, development and coaching of staff (including hiring, terminating, performance and salary management). Serve as technical resource for claims staff and cross‑functional partners (Underwriting, Actuarial, Finance and Operations).
Work with claims team and external attorneys to review coverages, investigate claims, analyze liability and damages, establish adequate indemnity and expense reserves, develop strategies and resolve claims, including participation in mediation, arbitration and settlement discussions.
Perform quality assurance reviews/observations and provide feedback to the team, including action plans for development.
Actively pursue all avenues of recovery, including timely recovery of deductibles from insureds and management of subrogation activities.
Provide regular reports to claims management regarding losses exceeding or likely to exceed the authority level. Produce and present reports, and train the team in these skills.
Partner with underwriting managers/teams to provide excellent customer service, market to brokers, risk managers and reinsurers, and serve as the external face of the claims leader for the product line.
Lead short to medium‑term strategic claims activities/priorities for the product line, aligned with IronHealth and NAS Claims strategic priorities. Oversee projects assigned by the department head.
Direct and manage claims participation and content for multidisciplinary reviews, monthly Underwriting connectivity meetings, and quarterly actuarial meetings.
Assist and coordinate with underwriting on new policy forms, product development, rollouts and provide timely feedback to senior management.
Achieve fluency in Loss Triangle interpretation and Product Level Profitability.
Other duties as assigned, including delivery on operational goals and objectives.
Qualifications
Bachelor's degree or equivalent training; advanced degrees or certifications preferred.
Minimum 8+ years of relevant experience, including at least 2 years of supervisory experience.
At least 5 years of claims handling within a technical specialty, with advanced knowledge of claims concepts, coverage issues, product lines and industry competition.
Advanced knowledge of a technical specialty and familiarity with law and insurance regulations in various jurisdictions.
Effective interaction with brokers and internal departments; strong verbal and written communication skills.
Strong negotiation, analytical and decision‑making skills.
About Liberty Mutual At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported and can thrive. We foster an inclusive culture that reflects the diversity of perspectives and experiences. Our comprehensive benefits, workplace flexibility, professional development opportunities and Employee Resource Groups help our employees grow and succeed.
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
California
Los Angeles Incorporated
Los Angeles Unincorporated
Philadelphia
San Francisco
#J-18808-Ljbffr