Customer Service & Reservations Consultant

Customer Service & Reservations Consultant We are seeking a Customer Service & Reservations Consultant to support clients with researching, planning, and booking travel experiences. This role focuses on delivering excellent client service while managing reservations, documentation, and communication throughout the travel process. This is a remote, flexible opportunity for individuals who enjoy helping others, staying organized, and working independently with the support of an established travel network. Training and ongoing mentorship are provided. No prior travel industry experience is required.

Key Responsibilities

Communicate with clients to understand travel needs and preferences

Research and coordinate reservations for hotels, cruises, flights, and vacation packages

Provide clear and timely client communication before and after bookings

Manage changes, updates, and travel documentation

Maintain accurate client records and booking details

Stay informed on destination information and supplier offerings

Qualifications

Strong customer service and communication skills

Comfortable working with online systems and digital tools

Highly organized and detail-oriented

Self-motivated with the ability to work independentlyReliable internet access and a quiet remote workspace

Must be at least 18 years old and authorized to work in the U.S.

What We Offer

Remote work with flexible scheduling

Comprehensive training and professional development

Access to travel booking tools and preferred suppliers

Ongoing mentorship and support

Travel-related perks and industry discounts

Commission-based compensation

Work Location Remote

Seniority level Not Applicable

Employment type Contract

Job function Management and Manufacturing

Industries Travel Arrangements

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