Jordan's Furniture
Creative Services Director
Location: Dedham, MA – hybrid, two days per week at the company office.
The Director of Creative Services oversees the development and execution of brand and marketing assets across all channels. The role leads an in-house creative department, driving high‑impact visual storytelling, maintaining brand consistency, and delivering exceptional creative work that supports business goals. A strategic thinker and hands‑on leader, the director collaborates closely with Marketing, Merchandising, ECommerce, Operations, and other cross‑functional teams to ensure all creative aligns with brand standards, timelines, and objectives.
Why Join Us At Jordan’s Furniture we create a culture where employees thrive, grow, and enjoy their work. As part of the Marketing Leadership Team, you’ll shape and elevate one of New England’s most beloved retail brands while leading a talented creative team. Your ideas matter, your work has impact, and your career can flourish in a collaborative, innovative, and respectful environment.
We’re proud that the average Jordan’s employee stays with us for over 12 years – a testament to our supportive workplace and strong values.
We Stand For – Work Is Fun and Values Matter!
We Care… a lot – kindness and support are at the heart of everything we do.
We Do the Right Thing – integrity is non‑negotiable.
We Dare to Think Differently – innovation keeps us ahead of the game.
We Make Work Fun – yes, fun! Great energy fuels great work.
Key Responsibilities
Lead and manage the internal creative team, including art directors, designers, copywriters, producers, and photo studio staff.
Oversee the creative development and execution of marketing campaigns, brand assets, and internal communications for digital, email, website, outdoor, print, in‑store, and packaging.
Collaborate with Brand Marketing, ECommerce, PR, Merchandising, Operations, and Agency Partners to uphold brand positioning, voice, and personality.
Translate business objectives into compelling creative strategies and executions.
Maintain and evolve brand guidelines to ensure consistency across all touchpoints.
Manage intake, prioritization, and workflow of creative requests through project‑management tools, optimizing systems for streamlined communication and efficiency.
Review and approve all major creative deliverables, providing strategic guidance and constructive feedback.
Work with external partners (agencies, freelancers, vendors) as needed, maximizing in‑house capabilities and ensuring timely delivery while maintaining quality and brand integrity.
Oversee the photo studio and lead photography guidelines and workflow, including next‑generation design studio initiatives.
Monitor performance of creative assets, leveraging data and measurement to optimize future work.
Stay abreast of industry trends and techniques; monitor retail, fashion, and furniture news, competition, and trends; act as a thought leader for the organization and marketing team.
Support any other function, responsibility, or opportunity as assigned.
Qualifications
Bachelor’s Degree or equivalent.
Strong portfolio showcasing multi‑channel creative work (digital, print, video, social, etc.).
Excellent leadership and influencing skills; proven ability to present ideas clearly and communicate collaboratively.
Highly proficient in creative tools (Adobe Creative Suite, Figma, etc.) and project‑management platforms (Asana, Wrike, Monday.com, or similar).
Strong understanding of branding, storytelling, UX/UI principles, and consumer behavior.
Ability to manage multiple projects and deadlines in a fast‑paced environment; strong organizational skills and multitasking ability.
Strategic thinker who balances creative excellence with business objectives; able to present concepts at a broader business level and foster creative growth.
High business acumen and solid problem‑solving skills; curious, confident, and passionate in learning.
Experience leading, managing, and coaching a direct team.
Demonstrated ability to work with people of various backgrounds, personality traits, and levels of authority.
Pay Range: $140,000.00 - $175,000.00 per year.
Jordan's Furniture is an Equal Opportunity Employer.
#J-18808-Ljbffr
The Director of Creative Services oversees the development and execution of brand and marketing assets across all channels. The role leads an in-house creative department, driving high‑impact visual storytelling, maintaining brand consistency, and delivering exceptional creative work that supports business goals. A strategic thinker and hands‑on leader, the director collaborates closely with Marketing, Merchandising, ECommerce, Operations, and other cross‑functional teams to ensure all creative aligns with brand standards, timelines, and objectives.
Why Join Us At Jordan’s Furniture we create a culture where employees thrive, grow, and enjoy their work. As part of the Marketing Leadership Team, you’ll shape and elevate one of New England’s most beloved retail brands while leading a talented creative team. Your ideas matter, your work has impact, and your career can flourish in a collaborative, innovative, and respectful environment.
We’re proud that the average Jordan’s employee stays with us for over 12 years – a testament to our supportive workplace and strong values.
We Stand For – Work Is Fun and Values Matter!
We Care… a lot – kindness and support are at the heart of everything we do.
We Do the Right Thing – integrity is non‑negotiable.
We Dare to Think Differently – innovation keeps us ahead of the game.
We Make Work Fun – yes, fun! Great energy fuels great work.
Key Responsibilities
Lead and manage the internal creative team, including art directors, designers, copywriters, producers, and photo studio staff.
Oversee the creative development and execution of marketing campaigns, brand assets, and internal communications for digital, email, website, outdoor, print, in‑store, and packaging.
Collaborate with Brand Marketing, ECommerce, PR, Merchandising, Operations, and Agency Partners to uphold brand positioning, voice, and personality.
Translate business objectives into compelling creative strategies and executions.
Maintain and evolve brand guidelines to ensure consistency across all touchpoints.
Manage intake, prioritization, and workflow of creative requests through project‑management tools, optimizing systems for streamlined communication and efficiency.
Review and approve all major creative deliverables, providing strategic guidance and constructive feedback.
Work with external partners (agencies, freelancers, vendors) as needed, maximizing in‑house capabilities and ensuring timely delivery while maintaining quality and brand integrity.
Oversee the photo studio and lead photography guidelines and workflow, including next‑generation design studio initiatives.
Monitor performance of creative assets, leveraging data and measurement to optimize future work.
Stay abreast of industry trends and techniques; monitor retail, fashion, and furniture news, competition, and trends; act as a thought leader for the organization and marketing team.
Support any other function, responsibility, or opportunity as assigned.
Qualifications
Bachelor’s Degree or equivalent.
Strong portfolio showcasing multi‑channel creative work (digital, print, video, social, etc.).
Excellent leadership and influencing skills; proven ability to present ideas clearly and communicate collaboratively.
Highly proficient in creative tools (Adobe Creative Suite, Figma, etc.) and project‑management platforms (Asana, Wrike, Monday.com, or similar).
Strong understanding of branding, storytelling, UX/UI principles, and consumer behavior.
Ability to manage multiple projects and deadlines in a fast‑paced environment; strong organizational skills and multitasking ability.
Strategic thinker who balances creative excellence with business objectives; able to present concepts at a broader business level and foster creative growth.
High business acumen and solid problem‑solving skills; curious, confident, and passionate in learning.
Experience leading, managing, and coaching a direct team.
Demonstrated ability to work with people of various backgrounds, personality traits, and levels of authority.
Pay Range: $140,000.00 - $175,000.00 per year.
Jordan's Furniture is an Equal Opportunity Employer.
#J-18808-Ljbffr