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LUV Car Wash

General Manager

LUV Car Wash, Florida, New York, United States

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General Manager

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LUV Car Wash .

About LUV Car Wash LUV Car Wash was founded in September 2021 and has rapidly grown to over 70 locations in 6 states including CA, NV, FL, GA, PA, and NJ. We are looking to add a General Manager to help us continue our mission to become the best car wash in the industry.

Benefits

Bonus Eligible

Overtime Available

401(k) match

Health Benefits/HSA

Vision

Dental

Life insurance

Vacation

Sick Time

Employee Discount program

EAP

Reports to District Manager

FLSA Status Exempt / Non-Exempt

Physical Demands

Occasional prolonged periods of walking/standing.

Work outdoors in varying weather conditions.

Ability to lift 25 pounds unassisted.

General Summary of Duties The General Manager (GM) is responsible for all site operations including recruiting staff, site safety, facilities management, customer service, driving sales, site compliance, and developing the car wash team.

Essential Functions

Recruit, train, coach and develop all teammates.

Create a culture of accountability for LUV’s operational procedures.

Ensure compliance with onboarding, orientation and training processes for all new teammates.

Provide ongoing development, coaching and counseling to AGMs and high‑potential hourly teammates.

Partner with HR on disciplinary issues including investigations and terminations.

Partner with the District Manager to drive local volume and sales through strategic community outreach and marketing efforts.

Partner with District Manager on budget planning and forecasting.

Manage incoming inquiries in a timely, pleasant manner.

Review Paylocity reporting and approve payroll information for all employees on time; submit commissions through proper avenues.

Complete all necessary checklists to standard by associated deadlines.

Ensure teammates always use prescribed sales scripts and guide‑on procedures.

Ensure site operates safely and complies with all regulatory, local, state and federal laws/regulations.

Create genuine connections with customers and foster membership sales.

Create weekly schedule and manage site labor to LUV Car Wash standards.

Walk site throughout shift to ensure it operates safely and efficiently.

Handle all customer issues/complaints with District Manager to resolve timely and retain customers.

Partner with Facilities to maintain equipment safely and respond to maintenance requests promptly.

Perform other duties as assigned.

Requirements Education HS Diploma or equivalent preferred. Bachelor’s Degree in business management, hospitality or related field a plus.

Experience Minimum of three (3) years management experience required; management in restaurants or hospitality highly preferred. Experience in car wash or automotive industry a plus.

Skills Excellent verbal and written communication skills.

Strong organizational skills and ability to prioritize.

Seniority Level Mid‑Senior level

Employment Type Full‑time

Job Function Management and Manufacturing

Industries Retail

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