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AV

Senior Director, Business Development Operations

AV, Herndon, Virginia, United States, 22070

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Senior Director, Business Development Operations AV is seeking a Senior Director of Business Development Operations to join our team. This senior leadership role reports to the Vice President of Growth Operations and is responsible for leading and managing a team of business operations professionals dedicated to driving strategic growth and operational excellence.

Key Responsibilities

Review customer, mission, and market requirements to identify potential solutions and product opportunities across the company portfolio.

Design, develop, and execute innovative demand generation initiatives to drive new leads and nurture existing customer relationships.

Build, lead, and mentor a high‑performing demand generation team.

Enhance operational processes and reporting systems to measure effectiveness, performance, and return on investment (ROI) of marketing and demand generation activities.

Improve marketing automation and CRM systems to optimize lead nurturing, increase conversion rates, and ensure data accuracy.

Collaborate with marketing and sales teams to create, review, and promote marketing materials that increase awareness and customer engagement.

Analyze campaign results, extract actionable insights, and communicate findings to guide strategic decisions.

Support product development and market expansion efforts by assessing growth opportunities and aligning resources accordingly.

Manage and prioritize investment budgets, forecasts, and performance metrics.

Oversee and optimize CRM implementation (e.g., Salesforce) to enhance customer engagement and operational efficiency.

Represent AV at industry events, conferences, and customer engagements, serving as a key advocate for the company’s mission and capabilities.

Foster a collaborative, inclusive, and high‑performance culture within the Growth Operations organization.

Required Qualifications

Bachelor’s degree in Business, Marketing, Engineering, or a related field.

Minimum of 5–10 years of experience in business development operations, demand generation, CRM management, or strategic partnerships.

Proven ability to design, execute, and evaluate data‑driven marketing and growth programs.

Demonstrated analytical skills to measure ROI, campaign performance, and operational effectiveness.

Strong leadership and team management experience.

Excellent project management, communication, and organizational skills with high attention to detail.

Proficiency with CRM and marketing automation systems (e.g., Salesforce, HubSpot).

Desired Qualifications

Advanced degree (MBA or related field).

Experience in the defense, aerospace, or national security industry.

Familiarity with Unmanned Aircraft Systems (UAS), Counter‑UAS technologies, drones, or related hardware and software solutions.

Demonstrated experience leading process improvement and integration efforts across multiple business units.

Strong understanding of user experience design and customer engagement strategies.

Experience presenting to senior executives and external stakeholders.

Benefits AV offers an excellent benefits package including medical, dental, vision, 401(k) with company matching, a 9/80 work schedule, and a paid holiday shutdown. For more information about our company benefit offerings please visit: http://www.avinc.com/myavbenefits.

EEO Statement We are proud to be an EEO/AA Equal Opportunity Employer, including disability/veterans. AeroVironment, Inc. is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Qualified applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, protected veteran status, genetic data, sexual orientation, gender identity or other legally protected status.

ITAR Requirements This position requires access to information that is subject to compliance with the International Traffic Arms Regulations (ITAR) and/or the Export Administration Regulations (EAR). Applicants must qualify as a U.S. person under the ITAR and the EAR, or be approved for an export license by the governing agency. U.S. Citizenship is required.

Who We Are Based in California, AeroVironment (AVAV) is a global leader in unmanned aircraft systems (UAS) and tactical missile systems. Founded in 1971 by celebrated physicist and engineer, Dr. Paul MacCready, we’ve been at the leading edge of technical innovation for more than 45 years. Join us today in developing the next generation of small UAS and tactical missile systems that will deliver more actionable intelligence to our customers so they can proceed with certainty – and succeed.

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