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PDS Management Services, LLC

Regional Dental Office Manager - (Pediatric / Ortho Experience Preferred)

PDS Management Services, LLC, Plattsburgh, New York, United States

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Regional Dental Office Manager - (Pediatric / Ortho Experience Preferred) Location: North Country, NY (Plattsburgh & Malone)

Compensation & Perks

Base Salary: $70,000-$85,000 per year + bonuses (total potential up to $90,000)

$5,000 Sign‑On Bonus

Performance Bonuses (recurring)

Annual salary reviews

Laptop + remote access provided

Full benefits package including 401(k), medical/dental/vision insurance, life insurance, FSA/HSA, paid time off, Aflac supplement, employee discounts

Schedule

Full‑time, 42‑48 hours per week

Monday‑Friday

On‑site at Malone and Plattsburgh, NY

Key Responsibilities

Manage all daily front‑office and back‑office operations

Lead and support staff using a servant‑leadership approach

Oversee scheduling, billing, daily close‑outs, and clinical flow

Ensure full compliance with HIPAA, OSHA, and pediatric dental standards

Track and analyze KPIs: production, collections, payroll, and expenses

Handle escalated patient concerns with professionalism and empathy

Train staff on new systems, policies, and performance goals

Supervise insurance verification, benefit reviews, and patient financing

Collaborate with HR on staff development, coaching, and performance feedback

Qualifications

4+ years of dental experience, including 2+ years in a leadership role

Proficiency with Dentrix or similar practice‑management software

Strong knowledge of pediatric dental procedures, insurance, and billing

High school diploma or equivalent (required)

College degree or advanced certifications (preferred)

Excellent leadership, communication, and organizational skills

Must be able to commute or relocate to the North Country Region

Why Join Us? At North Country Pediatric Dentistry and Pediatric Dentistry of Malone we care deeply about both our patients and our team. As Regional Office Manager, you'll play a vital role in shaping the practice's success while working in a collaborative and mission‑driven environment. You'll have the autonomy to lead while being supported by a team that values growth, quality, and kindness.

Apply To apply, visit the website below. Please do not email your resume as we only accept applications through our website.

https://hqrcms.isolvedhire.com/jobs/1645288-512595.html

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