Help at Home
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Office Administrator
role at
Help at Home
Overview As the nation’s leading provider of high-quality home care services, we empower our clients to live independently, safely, and with dignity in their own homes. The home is more than a place - it’s the center of health, care coordination, and Meaningful Moments that transform lives.
Our Benefits
Comprehensive medical, dental, and vision coverage
401(k) retirement plan
Paid time off and holidays
Employee assistance programs and wellness initiatives
Flexible options to support a balanced life
Responsibilities What You’ll Do:
Serve as the key carrier responsible for opening and closing the office.
Answer phones promptly, direct calls appropriately, and take clear, detailed messages.
Take toxicology samples for testing labs where applicable.
Coordinate Caregiver and Client events as needed including placing orders for needed supplies.
Maintain office equipment, including reloading printer paper and setting up new employee equipment.
Distribute correspondence as needed (mail Client/Caregiver letters, birthday cards, etc.)
Oversee cleaning staff to ensure the office remains clean and orderly.
Organize and manage mail, packages, and other correspondence arriving in the office.
Maintain patient and employee files and all related paperwork.
Monitor office supply inventory and submit requisitions as needed.
Prepare monthly supply order.
Assist with branch projects, typically involving data entry and cleanup tasks.
Perform other duties, as assigned.
This description reflects assignment of essential functions, management may assign or reassign duties and responsibilities to this job at any time that are not listed above.
Qualifications What You’ll Bring:
Ability to multitask, work under pressure, and prioritize tasks.
Detail-oriented, flexible, patient, and possesses a positive attitude.
Customer service and problem-solving skills.
Professional written and verbal communication skills.
Excellent communication and interpersonal skills.
Proficient in computer skills including Microsoft Office applications and office equipment
Basic understanding of administrative and clerical procedures and systems.
Education and Experience
High school diploma or GED required.
Valid driver's license.
Access to insured and reliable transportation.
Previous experience working in an administrative/clerical role.
Physical Requirements
Ability to move, transport, or position: up to 50 pounds
Ability to move or traverse around offices and/or client homes, including ascending and descending stairs.
Ability to communicate effectively and clearly with others to exchange information.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status.
Job Profile Summary The Office Administrator is responsible for overseeing the daily operations of the office, which includes handling phone calls, mail, and other correspondence. This role requires strong multitasking abilities and the capacity to work effectively under pressure. Interpersonal skills are essential, as the Office Administrator interacts with staff, visitors, and guests regularly. This position is designed for a team player who can provide constructive feedback to colleagues, report to management, and assist other employees as needed. A key focus of the role is to foster client satisfaction while ensuring compliance with company policies and relevant state and federal regulations.
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Office Administrator
role at
Help at Home
Overview As the nation’s leading provider of high-quality home care services, we empower our clients to live independently, safely, and with dignity in their own homes. The home is more than a place - it’s the center of health, care coordination, and Meaningful Moments that transform lives.
Our Benefits
Comprehensive medical, dental, and vision coverage
401(k) retirement plan
Paid time off and holidays
Employee assistance programs and wellness initiatives
Flexible options to support a balanced life
Responsibilities What You’ll Do:
Serve as the key carrier responsible for opening and closing the office.
Answer phones promptly, direct calls appropriately, and take clear, detailed messages.
Take toxicology samples for testing labs where applicable.
Coordinate Caregiver and Client events as needed including placing orders for needed supplies.
Maintain office equipment, including reloading printer paper and setting up new employee equipment.
Distribute correspondence as needed (mail Client/Caregiver letters, birthday cards, etc.)
Oversee cleaning staff to ensure the office remains clean and orderly.
Organize and manage mail, packages, and other correspondence arriving in the office.
Maintain patient and employee files and all related paperwork.
Monitor office supply inventory and submit requisitions as needed.
Prepare monthly supply order.
Assist with branch projects, typically involving data entry and cleanup tasks.
Perform other duties, as assigned.
This description reflects assignment of essential functions, management may assign or reassign duties and responsibilities to this job at any time that are not listed above.
Qualifications What You’ll Bring:
Ability to multitask, work under pressure, and prioritize tasks.
Detail-oriented, flexible, patient, and possesses a positive attitude.
Customer service and problem-solving skills.
Professional written and verbal communication skills.
Excellent communication and interpersonal skills.
Proficient in computer skills including Microsoft Office applications and office equipment
Basic understanding of administrative and clerical procedures and systems.
Education and Experience
High school diploma or GED required.
Valid driver's license.
Access to insured and reliable transportation.
Previous experience working in an administrative/clerical role.
Physical Requirements
Ability to move, transport, or position: up to 50 pounds
Ability to move or traverse around offices and/or client homes, including ascending and descending stairs.
Ability to communicate effectively and clearly with others to exchange information.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status.
Job Profile Summary The Office Administrator is responsible for overseeing the daily operations of the office, which includes handling phone calls, mail, and other correspondence. This role requires strong multitasking abilities and the capacity to work effectively under pressure. Interpersonal skills are essential, as the Office Administrator interacts with staff, visitors, and guests regularly. This position is designed for a team player who can provide constructive feedback to colleagues, report to management, and assist other employees as needed. A key focus of the role is to foster client satisfaction while ensuring compliance with company policies and relevant state and federal regulations.
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