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Checkout.com

Account Manager

Checkout.com, San Francisco, California, United States, 94199

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Account Manager Checkout.com is one of the most exciting fintechs in the world. Our mission is to enable businesses and their communities to thrive in the digital economy. We’re the strategic payments partner for some of the best known fast‑moving brands globally such as Wise, Hut Group, Sony Electronics, Homebase, Henkel, Klarna and many others. Purpose‑built with performance and scalability in mind, our flexible cloud‑based payments platform helps global enterprises launch new products and create experiences customers love. And it’s not just what we build that makes us different – it’s how we build it.

Company Description We’re Checkout.com – you might not know our name, but companies like eBay, ASOS, Klarna, Uber Eats, and Sony do. That moment when you check out online? We make it happen.

Checkout.com is where the world checks out. Our global network powers billions of transactions every year, making money move without making a fuss. We spent years perfecting a service most people will never notice. Because when digital payments just work, businesses grow, customers stay, and no one stops to think about why.

With 19 offices spanning six continents, we feel at home everywhere – but London is our HQ. Wherever our people work their magic, they’re fast‑moving, performance‑obsessed, and driven by being better every day.

Job Description We’re actively looking for a strategic‑thinking, resourceful and highly driven Account Manager to nurture and maintain long‑term relationships with our Enterprise merchants. This is an excellent opportunity to join one of the most successful FinTech companies at a turning point of its global expansion. You will be the business advisor and main point of contact to a merchant post‑integration process. You will act as the voice of our product and ambassador of our brand, acting as a trusted advisor and strategic partner to our merchants. Key for success here will be the ability to apply your business savvy knowledge and the required gravitas to effectively communicate and influence at all levels to achieve win‑win scenarios and promote the value proposition.

What You’ll Be Doing

Crafting merchant specific account development plans focusing on revenue generation

Building high‑touch, consultative and positive relationships with our merchants through regular and open communications

Delivering expertise, education, and guidance to merchants as they craft and complete a comprehensive, global payments strategy

Analyzing merchant performance and providing recommendations to improve the payment flow / revenue

Focusing on exceeding strategic and financial targets of our merchants by analyzing active payment products, transaction volumes, and service levels

Understanding the intricacies of our products, services and partner networks thoroughly to leverage as needed to meet our merchants’ needs

Collaborating with various teams across the company (e.g. Sales, Integration, Support, Legal, Engineering) to ensure an outstanding merchant experience

About You

Good knowledge of today’s major e‑commerce and payments technologies, players and future trends

2+ years of experience working in a PSP, Acquirer or similar

Experience in a B2B Enterprise Account Management and/or Relationship Management role in the FinTech and/or Payments industry

A strategic problem solver with excellent project management skills

Customer driven and able to establish robust relationships with an assigned customer base

Multifaceted approach adapting to changing requirements with the ability to balance multiple opportunities

Proven consultative sales abilities and proven ability to work well in a fast‑paced environment, collaborating across multiple departments and influencing all levels within an external organization.

Benefits We create the conditions for high performers to thrive – through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity – and where your growth is in your hands.

We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.

It’s important we set you up for success and make our process as accessible as possible. If you need anything to make your experience or working environment more comfortable, let us know in your application, or tell your recruiter directly.

Life at Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.

Curious about what it’s like to be part of our team? Visit our Careers Page to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com, follow us on LinkedIn and Instagram.

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